Skip to the page content
Your donations
Passes our checks

Community & Family Service Agency

EIN 94-2277740 · Guerneville, CA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair54 out of 100GovernanceStrong90 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

WE STRENGTHEN AND EMPOWER INDIVIDUALS, FAMILIES, AND COMMUNITIES BY PROVIDING ACCESS TO CRITICAL SOCIAL PROGRAMS TO AT-RISK AND VULNERABLE POPULATIONS. THROUGH THE WORK OF WEST COUNTY COMMUNITY SERVICES, ALL YOUTH, ADULTS, FAMILIES AND SENIORS IN SONOMA COUNTY ARE AFFORDED THE OPPORTUNITY TO BE RESILIENT, INFORMED AND RESOURCEFUL, EMOTIONALLY WELL, AND SELF SUFFICIENT.

Income
$5.0 million
Spending
$5.2 million
Spent on programs
82%
Reserves
1.4 months of spending
Largest source of income
government grants, 79%
Employees
94
Volunteers
32
Highest pay
$115,170, director of finance

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 54 out of 100.

  • Reserves

    10 of 35

    Spendable reserves would cover 1.4 months of spending.

  • Debt

    16 of 20

    It owes 21% of what it owns.

  • Living within its means

    8 of 15

    Spending exceeded income by 3% of income.

  • Income trend

    5 of 15

    Income fell 21% on the year before.

  • Spending floor

    15 of 15

    82% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 90 out of 100.

  • Independent board

    25 of 25

    11 of 11 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    0 of 10

    Did not give the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $1.9 million spent. TRANSITIONS INTO HOUSING PROGRAM SERVED 53 UNIQUE INDIVIDUALSTRANSITIONS INTO HOUSING IS ONE OF WEST COUNTY COMMUNITY SERVICES' (WCCS) LARGEST AND MOST IMPACTFUL PROGRAMS. IMPLEMENTED IN PARTNERSHIP WITH MULTIPLE REFERRING AGENCIES, THE PROGRAM EXPANDS WCCS'S ESTABLISHED PEER TRAINING PROGRAM AND FOUR COMMUNITY PEER CENTERS TO PROVIDE INTENSIVE, POST-HOUSING STABILIZATION SERVICES TO INDIVIDUALS WHO HAVE RECENTLY EXITED HOMELESSNESS.THE PROGRAM IS GROUNDED IN A PEER-BASED RECOVERY MODEL, IN WHICH TRAINED STAFF WITH LIVED EXPERIENCE SUPPORT PARTICIPANTS IN MAINTAINING HOUSING AND IMPROVING OVERALL STABILITY. SERVICES INCLUDE PEER BEHAVIORAL HEALTH COUNSELING, LIFE-SKILLS DEVELOPMENT, STRUCTURED SKILL-BUILDING CLASSES, AND SUPPORT ACCESSING COMMUNITY AND MAINSTREAM RESOURCES. THROUGH THESE INTERVENTIONS, TRANSITIONS INTO HOUSING HAS DEMONSTRATED STRONG OUTCOMES IN HOUSING RETENTION, INCREASED SELF-SUFFICIENCY, AND LONG-TERM STABILITY FOR PARTICIPANTS.
  2. $1.9 million spent. COMMUNITY PEER CENTERS AND BEHAVIORAL HEALTH SERVICES SERVED 1508 UNIQUE INDIVIDUALSIN COLLABORATION WITH THE COUNTY OF SONOMA DEPARTMENT OF HEALTH SERVICES, BEHAVIORAL HEALTH DIVISION (DHS-BHD), WCCS OPERATES FOUR COMMUNITY PEER CENTERS AND PROVIDES PEER-DELIVERED SUPPORT SERVICES FUNDED THROUGH A FEDERAL COMMUNITY MENTAL HEALTH SERVICES BLOCK GRANT.PROGRAMS SUCH AS THE WELLNESS AND ADVOCACY CENTER AND THE INTERLINK SELF-HELP CENTER ARE CONSUMER-DRIVEN, RECOVERY-ORIENTED SPACES DESIGNED TO SUPPORT INDIVIDUALS EXPERIENCING SERIOUS MENTAL HEALTH CHALLENGES. THESE CENTERS WERE FULLY PLANNED, DEVELOPED, AND OPERATED BY PEERS AND FAMILY PARTNERS AND EMPHASIZE A WELLNESS-FOCUSED APPROACH THAT FOSTERS HOPE, RESILIENCE, AND RECOVERY. THE PEER CENTER MODEL HAS PROVEN EFFECTIVE IN INCREASING ENGAGEMENT, REDUCING ISOLATION, AND STRENGTHENING COMMUNITY-BASED MENTAL HEALTH SUPPORTS IN WEST COUNTY.
  3. $394,332 spent. HOMELESS SHELTER AND NAVIGATION SERVICES SERVED 110 UNIQUE INDIVIDUALSWCCS OPERATES A YEAR-ROUND, 24-HOUR EMERGENCY SHELTER AND NAVIGATION CENTER IN GUERNEVILLE, CALIFORNIA, FUNDED THROUGH A COMBINATION OF STATE AND LOCAL SOURCES. THE FACILITY PROVIDES 27 EMERGENCY SHELTER BEDS FOR INDIVIDUALS EXPERIENCING HOMELESSNESS IN THE WEST COUNTY REGION.IN ADDITION TO SHELTER, WCCS DELIVERS COMPREHENSIVE SUPPORTIVE SERVICES ON-SITE, INCLUDING MEDICAL COORDINATION, BEHAVIORAL HEALTH REFERRALS, SOCIAL SERVICES, AND HOUSING NAVIGATION. THIS INTEGRATED MODEL HAS BEEN CRITICAL IN SUPPORTING INDIVIDUALS WITH COMPLEX NEEDS AND FACILITATING TRANSITIONS FROM HOMELESSNESS INTO PERMANENT HOUSING.
  4. $50,034 spent. CRISIS SUPPORT AND EMPLOYMENT

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since May 1978.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.