Contra Costa Crisis Center
Public records show a registered, tax-exempt organization in good standing.
What it says it does
CRISIS INTERVENTION: THE CONTRA COSTA CRISIS CENTER OPERATES THE 24-HOUR 988 SUICIDE AND CRISIS LIFELINE FOR CONTRA COSTA COUNTY, PROVIDING CRISIS COUNSELING, SUICIDE PREVENTION, EMOTIONAL SUPPORT, SAFETY ASSESSMENT, RESOURCE CONNECTION, AND AFTER-HOURS ABUSE REPORTING SERVICES.
- Income
- $5.2 million
- Spending
- $3.0 million
- Spent on programs
- 87%
- Reserves
- 23.9 months of spending
- Largest source of income
- government grants, 50%
- Employees
- 46
- Volunteers
- 55
- Highest pay
- $129,495, executive director
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Strong: 100 out of 100. Higher than 94% of charities in its peer group (mental health, $1m to $10m).
Reserves
35 of 35Spendable reserves would cover 23.9 months of spending.
Debt
20 of 20It owes 1% of what it owns.
Living within its means
15 of 15Income exceeded spending by 42% of income.
Income trend
15 of 15Income rose 88% on the year before.
Spending floor
15 of 1587% of spending went to programs and raising each dollar of donations cost 1 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 69% of charities in its peer group (mental health, $1m to $10m).
Independent board
25 of 2511 of 11 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (3)
- $2.0 million spent. CRISIS INTERVENTION: THE CONTRA COSTA CRISIS CENTER OPERATES THE 24-HOUR 988 SUICIDE AND CRISIS LIFELINE SERVING RESIDENTS OF CONTRA COSTA COUNTY, PROVIDING CRISIS COUNSELING, SUICIDE PREVENTION, EMOTIONAL SUPPORT, SAFETY ASSESSMENT, AND CONNECTION TO COMMUNITY RESOURCES THROUGH PHONE, CHAT, AND TEXT SERVICES. FOUNDED IN 1963, THE ORGANIZATION WAS ONE OF THE FIRST CRISIS LINES IN THE UNITED STATES AND IS A 988 SUICIDE AND CRISIS LIFELINE ACCREDITED CENTER. TRAINED STAFF AND VOLUNTEERS ALSO HANDLE AFTER-HOURS, WEEKEND, AND HOLIDAY REPORTS RELATED TO SUSPECTED CHILD ABUSE, ELDER ABUSE, AND DEPENDENT ADULT ABUSE ON BEHALF OF CONTRA COSTA COUNTY.
- $638,889 spent. INFORMATION AND REFERRAL: THE CONTRA COSTA CRISIS CENTER IS THE DESIGNATED 211 PROVIDER FOR CONTRA COSTA COUNTY. THROUGH 24-HOUR MULTILINGUAL INFORMATION AND REFERRAL SERVICES, TRAINED RESOURCE SPECIALISTS CONNECT COMMUNITY MEMBERS WITH HEALTH, HOUSING, FOOD, MENTAL HEALTH, DISASTER RESPONSE, AND SOCIAL SERVICE RESOURCES. THE ORGANIZATION MAINTAINS A COMPREHENSIVE DATABASE OF LOCAL SERVICES AND PARTNERS WITH COUNTY AND COMMUNITY AGENCIES TO SUPPORT EMERGENCY RESPONSE, COMMUNITY ACCESS, AND RESOURCE NAVIGATION.
- THE CONTRA COSTA CRISIS CENTER IS GOVERNED BY A COMMUNITY-BASED BOARD OF DIRECTORS AND SUPPORTED BY PROFESSIONAL STAFF AND VOLUNTEERS WHO PROVIDE SERVICES 24 HOURS A DAY, 365 DAYS A YEAR. FUNDING COMES FROM A COMBINATION OF GOVERNMENT CONTRACTS, FOUNDATIONS, COMMUNITY ORGANIZATIONS, BUSINESSES, AND INDIVIDUAL DONORS. THE ORGANIZATION OPERATES FROM ITS FACILITY IN WALNUT CREEK, CALIFORNIA, AND SERVES RESIDENTS THROUGHOUT CONTRA COSTA COUNTY.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since December 1970.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.