Community Services Agency
Public records show a registered, tax-exempt organization in good standing.
What it says it does
THE ORGANIZATION IS THE COMMUNITY'S SAFETY NET, PROVIDING CRITICAL SUPPORT SERVICES THAT PRESERVE AND PROMOTE STABILITY, SELF-RELIANCE, AND DIGNITY. THE ORGANIZATION PROVIDES ASSISTANCE TO SENIOR AND NEEDY INDIVIDUALS AND FAMILIES RESIDING IN MOUNTAIN VIEW, LOS ALTOS AND LOS ALTOS HILLS.
- Income
- $10.2 million
- Spending
- $6.8 million
- Spent on programs
- 79%
- Reserves
- 19.4 months of spending
- Largest source of income
- donations and private grants, 66%
- Employees
- 50
- Volunteers
- 363
- Highest pay
- $229,568, executive director
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Strong: 100 out of 100. Higher than 95% of charities in its peer group (human services, $10m to $100m).
Reserves
35 of 35Spendable reserves would cover 19.4 months of spending.
Debt
20 of 20It owes 3% of what it owns.
Living within its means
15 of 15Income exceeded spending by 33% of income.
Income trend
15 of 15Income rose 12% on the year before.
Spending floor
15 of 1579% of spending went to programs and raising each dollar of donations cost 6 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 35% of charities in its peer group (human services, $10m to $100m).
Independent board
25 of 2517 of 17 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (3)
- $3.8 million spent. HOMELESS PREVENTION SERVICES PROVIDES THE CORE COMPONENTS OF CSA'S SAFETY NET FOR LOW-INCOME AND /OR HOMELESS INDIVIDUALS AND FAMILIES IN MOUNTAIN VIEW, LOS ALTOS, AND LOS ALTOS HILLS. CSA PROVIDES DIRECT FINANCIAL ASSISTANCE FOR RENT, UTILITIES, HOUSING, DENTAL, AND EYE EXAMS. ADDITIONALLY, CSA'S FOOD AND NUTRITION CENTER OFFERS ESSENTIAL AND BASIC FOOD ITEMS TO LOW-INCOME AND HOMELESS INDIVIDUALS AND FAMILIES. OVER 5,000 CLIENTS WERE ASSISTED WITH ONE OR MORE OF THESE SERVICES DURING THE YEAR.
- $246,182 spent. CSA IS PARTNERING WITH THE CITY OF MOUNTAIN VIEW ON A GUARANTEED BASIC INCOME (GBI) PILOT TO SUPPORT SOME OF THE LOWEST INCOME MEMBERS OF THE COMMUNITY WITH $500 MONTHLY PAYMENTS OVER TWO YEARS. CSA ENROLLED 166 PARTICIPANTS, WHO BEGAN RECEIVING MONTHLY PAYMENTS ON DECEMBER 15, 2022. PART OF A NATIONAL STUDY, THIS PILOT WILL INFORM A COMPREHENSIVE REPORT BY THE UNIVERSITY OF PENNSYLVANIA AVAILABLE IN 2025 ON THE EFFECTS OF PROVIDING UNCONDITIONAL GUARANTEED INCOME.
- $1.3 million spent. CSA'S SENIOR SERVICES PROGRAM OFFERS CASE MANAGEMENT EMPHASIZING ACCESS TO HEALTH CARE AND INDEPENDENT LIVING WITH A FOCUS ON "SENIOR FALL PREVENTION AND "HOSPITAL TO HOME TRANSITION CARE" TO MINIMIZE COSTLY HOSPITALIZATIONS AND/OR INSTITUTIONALIZATIONS. CASE MANAGERS ASSISTED 207 SENIORS DURING THE YEAR. THE SENIOR NUTRITION CENTER PROVIDED 45,384 PREPARED LUNCHES DURING THE YEAR TO 799 SENIORS.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since March 1964.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.