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Northwest Human Services Inc

EIN 93-0605570 · Salem, OR

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthStrong100 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

MISSION: CREATING A HEALTHY COMMUNITY WITH RESPECT, COMPASSION AND ACCEPTANCE FOR ALL. VISION: WORKING TOGETHER TO EMPOWER INDIVIDUALS TO IMPROVE THEIR HEALTH, WELL-BEING AND SAFETY. CORE VALUES: COMMUNITY - THE SAFE, CARING, AND INCLUSIVE ENVIRONMENT WE CREATE; COMPASSION - THE INSPIRATION THAT GUIDES OUR WORK; COMMITMENT - THE TEAMWORK WE EXEMPLIFY THROUGH OUR PASSION, MOTIVATION AND DEDICATION; AND INTEGRITY - THE FOUNDATION OF OUR WORK ETHIC.

Income
$39.6 million
Spending
$36.1 million
Spent on programs
82%
Reserves
19.4 months of spending
Largest source of income
fees for its services, 77%
Employees
324
Volunteers
13
Highest pay
$472,820, medical director

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Strong: 100 out of 100. Higher than 95% of charities in its peer group (human services, $10m to $100m).

  • Reserves

    35 of 35

    Spendable reserves would cover 19.4 months of spending.

  • Debt

    20 of 20

    It owes 13% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 9% of income.

  • Income trend

    15 of 15

    Income rose 13% on the year before.

  • Spending floor

    15 of 15

    82% of spending went to programs and raising each dollar of donations cost 1 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 35% of charities in its peer group (human services, $10m to $100m).

  • Independent board

    25 of 25

    13 of 13 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $19.4 million spent. NORTHWEST HUMAN SERVICES, INC. (THE ORGANIZATION), IS A NONPROFIT FEDERALLY QUALIFIED HEALTH CENTER, FUNDED BY THE HEALTH RESOURCES & SERVICES ADMINISTRATION (HRSA). HEALTH CENTERS DELIVER AFFORDABLE, ACCESSIBLE, QUALITY, AND VALUE-BASED PRIMARY HEALTH CARE TO MILLIONS OF PEOPLE REGARDLESS OF THEIR ABILITY TO PAY. OUR MISSION IS TO CREATE A HEALTHY COMMUNITY WITH RESPECT, COMPASSION, AND ACCEPTANCE OF ALL. NWHS IS ACCREDITED BY THE JOINT COMMISSION AND CERTIFIED BY THE STATE OF OREGON AS A TIER V PATIENT-CENTERED MEDICAL HOME.NWHS PROVIDES COMPREHENSIVE PRIMARY CARE, DENTAL, MENTAL HEALTH, AND SOCIAL SERVICES. THE MAJORITY OF PATIENTS ARE INSURED THROUGH THE OREGON HEALTH PLAN (MEDICAID) OR ARE UNINSURED.NWHS PROVIDES A SIDING FEE DISCOUNT PROGRAM BASED ON FAMILY SIZE AND INCOME. NO ONE IS DENIED SERVICES DUE TO THEIR INABILITY TO PAY.THE WEST SALEM CLINIC AND TOTAL HEALTH COMMUNITY CLINIC PROVIDE FULL-SERVICE PRIMARY AND PREVENTATIVE CARE AS A PATIENT-CENTERED MEDICAL HOME WITH INTEGRATED BEHAVIORAL HEALTH SERVICES.THE QUICK CARE CLINIC, LOCATED WITHIN OUR WEST SALEM CLINIC, OFFERS SAME-DAY APPOINTMENTS FOR ACUTE ISSUES.FOR THE CALENDAR YEAR ENDING DECEMBER 31, 2024, THE ORGANIZATION SERVED 12,642 PATIENTS THROUGH 55,664 VISITS.
  2. $4.8 million spent. THE CRISIS AND INFORMATION HOTLINE OFFERS A RANGE OF SUPPORT TO THE GENERAL PUBLIC IN OUR SERVICE AREA. THE HOTLINE IS THE ONLY REGIONAL 988 CALL CENTER IN OREGON, SERVING MARION AND POLK COUNTIES. LAST FISCAL YEAR HOTLINE HANDLEDOVER 22,000 CALLS, INCLUDING OVER 2,000 SUICIDE RISK AND INTERVENTION CALLS, HELPING PEOPLE THROUGH THE MOST DIFFICULT TIMES OF THEIR LIVES. HOTLINE STAFF ARE AVAILABLE 24/7/365. IN ADDITION TO CRISIS INTERVENTION AND SUICIDE PREVENTION, HOTLINE OFFERS EMERGENCY RENT, MORTGAGE, UTILITY, AND PRESCRIPTION FINANCIAL ASSISTANCE, BARRIER FUNDS, AND PROVIDES AN ON-LINE RESOURCE AND INFORMATION DATABASE CALLED MID-VALLEY RESOURCES. HOTLINE IS ACCREDITED BY THE AMERICAN ASSOCIATION OF SUICIDOLOGY AND A MEMBER OF THE NATIONAL SUICIDE PREVENTION LIFELINE NETWORK.THE HEALTH, OUTREACH, SHELTER, AND TRANSITIONS PROGRAM (HOST) PROVIDES BASIC NEEDS AND SUPPORTIVE SERVICES FOR YOUNG ADULTS AGES 18-24. THE HOST DROP-IN RESOURCE CENTER OFFERS SHOWERS, LAUNDRY, CLOTHING, FOOD, DROP-IN HEALTH AND SERVICES NAVIGATION, AND A SAFE SPACE FOR THOSE WHO NEED HELP WITH SETTING GOALS, LIFE SKILLS BUILDING, PLANNING FOR THEIR FUTURE, AND CONNECTING TO COMMUNITY RESOURCES. INTERESTED AND ELIGIBLE YOUTH MAY ENTER INTO THE HOST TRANSITIONAL LIVING PROGRAM, WHICH IS A MULTI-PHASED HOUSING PROGRAM DESIGNED TO BUILD INDEPENDENT LIVING SKILLS IN A SUPPORTED ENVIRONMENT. LAST CALENDAR YEAR, HOST PROVIDED SERVICES TO OVER 148 HOMELESS YOUNG ADULTS.
  3. $3.8 million spent. THE WEST SALEM CAMPUS MENTAL HEALTH CLINIC OFFERS A FULL RANGE OF SERVICES INCLUDING CASE MANAGEMENT, MEDICATION MANAGEMENT, ASSESSMENT, AND COUNSELING. SERVICES FOR THE DEAF, DEAFBLIND, AND HARD OF HEARING COMMUNITY ARE PROVIDED THROUGH OUR CONNECTION PROGRAM.THE HOMELESS OUTREACH & ADVOCACY PROJECT (HOAP) IS A PLACE OF SAFETY AND SUPPORT FOR ADULTS FACING HOMELESSNESS, OFFERING RESOURCES AND LIFE SUSTAINING SERVICES DESIGNED TO HELP ADULTS TRANSITION TO STABLE HOUSING OPTIONS AND BETTER HEALTH OUTCOMES. SUPPORTIVE SERVICES OFFERED INCLUDE CASE MANAGEMENT AND DROP-IN HEALTH AND SERVICES NAVIGATION. OUR CONSUMER-RUN DAY CENTER OFFERS LUNCH, LAUNDRY AND SHOWER FACILITIES, CLOTHING, PERSONAL HYGIENE SUPPLIES, MAIL, MEDICAL CARE (ON SELECT DAYS), AND TRANSPORTATION THROUGH OUR MEDICAL "BUS RUN" PROGRAM. LAST CALENDAR YEAR HOAP PROVIDED SERVICES TO 2,385 INDIVIDUALS THROUGH 23,541 VISITS.
  4. $1.7 million spent. THE WEST SALEM DENTAL CLINIC OFFERS A FULL RANGE OF DENTAL SERVICES FOR PATIENTS OF ALL AGES AND PAYOR TYPES. THROUGH EXPERIENCED STAFF, OUR DENTAL CLINIC SERVED 1,969 PATIENTS THROUGH 5,560 VISITS DURING THE LAST CALENDAR YEAR.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since July 1975.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.