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Hopelink

EIN 91-0982116 · Redmond, WA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthWeak48 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

HOPELINK EQUIPS PEOPLE TO EXIT POVERTY THROUGH COMPREHENSIVE SERVICES, IMPACTFUL PARTNERSHIPS, AND ADVOCACY FOR EQUITABLE OPPORTUNITIES FOR ALL.

Income
$109.0 million
Spending
$109.7 million
Spent on programs
92%
Reserves
-0.6 months of spending
Largest source of income
fees for its services, 70%
Employees
523
Volunteers
6,677
Highest pay
$256,237, coo, ceo from 12/24

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Weak: 48 out of 100. Higher than 31% of charities in its peer group (human services, over $100m).

  • Reserves

    0 of 35

    Spendable reserves are negative: it owes or has committed more than it holds.

  • Debt

    10 of 20

    It owes 35% of what it owns.

  • Living within its means

    8 of 15

    Spending exceeded income by 1% of income.

  • Income trend

    15 of 15

    Income rose 21% on the year before.

  • Spending floor

    15 of 15

    92% of spending went to programs and raising each dollar of donations cost 5 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 28% of charities in its peer group (human services, over $100m).

  • Independent board

    25 of 25

    22 of 22 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $70.2 million spent. HOPELINK OPERATES A SPECIAL NEEDS TRANSPORTATION BROKERAGE FOR KING AND SNOHOMISH COUNTIES, PROVIDES DIRECT TRANSPORTATION SERVICES UNDER CONTRACT TO KING COUNTY METRO, AND PROVIDES MOBILITY MANAGEMENT SERVICES FOR KING COUNTY. FOR THE YEAR ENDING JUNE 30, 2025, A TOTAL OF 759,579 TRIPS WERE PROVIDED IN KING AND SNOHOMISH COUNTIES 918,071 RIDES WERE GIVEN FOR DART, ALTERNATIVE SERVICES AND WATER TAXI SHUTTLE ROUTES AND 276 HUMAN SERVICE PROVIDERS WERE TRAINED ON TRAVEL OPTIONS FOR THEIR CLIENTS, PROVIDING TRAVEL OPTIONS ASSISTANCE DIRECTLY TO 10,201 INDIVIDUALS IN KING COUNTY.
  2. $24.0 million spent. HOPELINK PROVIDES FOOD, EMERGENCY FINANCIAL ASSISTANCE TO ASSIST LOW INCOME FAMILIES, DISTRIBUTES FEDERAL DOLLARS TO THOSE WHO NEED HELP WITH ENERGY BILLS, AND TEACHES ENERGY CONSERVATION. FOR THE YEAR ENDING JUNE 30, 2025, HOPELINK FOOD BANKS DISTRIBUTED MORE THAN 6,187,193 POUNDS OF FOOD TO 20,476 INDIVIDUALS FOR A TOTAL OF 193,494 FOOD BANK VISITS. HOPELINK PROVIDED MORE THAN $1,063,967 IN DIRECT FINANCIAL ASSISTANCE FROM GRANT AND FUNDRAISING DOLLARS. THE LIHEAP AND PUGET SOUND ENERGY (PSE) PROGRAMS PROVIDED ENERGY ASSISTANCE TO FAMILIES IN THE AMOUNT OF $10,417,850 OF WHICH $1,401,962 REPRESENTED DIRECT ASSISTANCE, WITH THE REMAINDER PROVIDED BY THIRD PARTIES UPON THE REFERRAL BY HOPELINK. HOUSEHOLDS SERVED WERE 2,582 WITH LIHEAP FUNDS AND 10,712 WITH PSE FUNDS.
  3. $6.3 million spent. HOPELINK EQUIPPED TO EXIT POVERTY PROGRAMS PROVIDE FAMILIES WITH EMERGENCY SHELTER, TRANSITIONAL HOUSING, AND PERMANENT HOUSING. FOR THE YEAR ENDING JUNE 30, 2025, EMERGENCY SHELTER AND TRANSITIONAL HOUSING PROGRAMS PROVIDED 105,193 BED NIGHTS AND PERMANENT HOUSING PROVIDED 123,215 BED NIGHTS. CASE MANAGERS ASSIST FAMILIES IN ACCESSING SERVICES THEY NEED TO REACH THEIR GOALS SUCH AS PARENTING, BUDGETING CLASSES, TENANT EDUCATION AS WELL AS ADULT EDUCATION AND EMPLOYMENT CLASSES. THE FAMILY DEVELOPMENT PROGRAM PARTICIPANTS HAD 100% OF EXITED HOUSEHOLDS MAINTAIN OR ESTABLISH STABLE HOUSING. ADULT EDUCATION PROVIDES ENGLISH LANGUAGE ACQUISITION, BASIC LITERACY, AND MONEY MANAGEMENT. HOPELINK'S ADULT EDUCATION AND LITERACY PROGRAMS SERVED 541 ADULTS. THE GED PREP COURSE SERVED 57 STUDENTS. HOPELINK'S ENGLISH LANGUAGE ACQUISITION (ELA) PROGRAM SERVED 271 STUDENTS WITH 71% MAKING A REPORTABLE GAIN.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since February 1977.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.