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Lifeline Connections

EIN 91-0787084 · Vancover, WA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair59 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

THROUGH SUPERIOR CUSTOMER SERVICE, HIGH QUALITY PROGRAMS, AND WELL-TRAINED AND DEDICATED STAFF, WE INSPIRE HOPE AND LIFESAVING CHANGES FOR PEOPLE AFFECTED BY SUBSTANCE USE AND MENTAL HEALTH CONDITIONS.

Income
$35.2 million
Spending
$38.8 million
Spent on programs
84%
Reserves
3 months of spending
Largest source of income
fees for its services, 59%
Employees
498
Volunteers
24
Highest pay
$316,723, president & ceo

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 59 out of 100. Higher than 38% of charities in its peer group (mental health, $10m to $100m).

  • Reserves

    20 of 35

    Spendable reserves would cover 3.0 months of spending.

  • Debt

    10 of 20

    It owes 42% of what it owns.

  • Living within its means

    4 of 15

    Spending exceeded income by 10% of income.

  • Income trend

    10 of 15

    Income fell 7% on the year before.

  • Spending floor

    15 of 15

    84% of spending went to programs and raising each dollar of donations cost 1 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 37% of charities in its peer group (mental health, $10m to $100m).

  • Independent board

    25 of 25

    8 of 8 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $6.8 million spent. CRISIS WELLNESS CENTER: THIS FACILITY IS HOME TO THE CRISIS TRIAGE AND STABILIZATION (CTS) AND INVOLUNTARY TREATMENT FOR ADULTS (ITA) PROGRAMS. LIFELINE CONNECTIONS PROVIDES SHORT-TERM CRISIS RESIDENTIAL SERVICES FOR ADULTS EXPERIENCING AN ACUTE BEHAVIORAL HEALTH CRISIS. ITA WAS ADDED IN JUNE 2023 AND WAS THE FIRST SUCH FACLITY THAT IS DUALLY LICENSED FOR SUBSTANCE USE DISORDER AND MENTAL HEALTH IN THE STATE OF WASHINGTON. BOTH CTS AND ITA PROGRAMS ARE ALTERNATIVES TO HOSPITALIZATION OR CAN DECREASE THE LENGTH OF HOSPITALIZATION.
  2. $2.9 million spent. SUPPORTIVE PROGRAMS: LIFELINE CONNECTIONS PROVIDES A WIDE RANGE OF SERVICES AND PROGRAMS BEYOND OUR LARGEST PROGRAMS DESCRIBED HERE. THESE INCLUDE SUPPORTIVE HOUSING, SCHOOL BASED BEHAVIORAL HEALTH TREATMENT FOR YOUTH, AND ANIMAL ASSISTED THERAPY.
  3. $2.0 million spent. THE MENTAL HEALTH & CO-OCCURING OUTPATIENT PROGRAM PROVIDES INDIVIDUAL COUNSELING, GROUP THERAPY, CASE MANAGEMENT, PEER SUPPORT, AND MEDICATION MANAGMENT SERVICES TO PROVIDE HOPE FOR INDIVIDUALS STRUGGLING WITH MENTAL ILLNESS AND WHO COULD ALSO BE STRUGGLING WITH A SUBSTANCE USE DISORDER. INDIVIDUALS STRUGGLING WITH MENTAL HEALTH CONDITIONS CAN AND DO GAIN STABILITY THROUGH THE USE OF EFFECTIVE THERAPY.
  4. $20.9 million spent. OUR RESIDENTIAL PROGRAM'S GOAL IS TO PROVIDE INDIVIDUAL, GROUP AND FAMILY COUNSELING AND SUPPORT TO HELP INDIVIDUALS LEARN SKILLS TO LIVE A SUBSTANCE-FREE LIFE. THIS PROGRAM LASTS 21-30 DAYS ON AVERAGE AND IS LOCATED JUST DOWN THE HALL FROM OUR DETOXIFICATION UNIT. PATIENTS ENJOY AN ENVIRONMENT THAT INCLUDES COMMUNITY ACCESS AND STRUCTURE TO HELP THEM BUILD LIFE SKILLS.THE PREGNANT & PARENTING WOMEN'S PROGRAM IS A LONG-TERM RESIDENTIAL, 3 TO 6 MONTHS, 16-BED PROGRAM WHICH ALLOWS MOTHERS TO KEEP THEIR CHILDREN, BIRTH TO FIVE, WITH THEM DURING THEIR SUBSTANCE USE TREATMENT. WE WELCOME WOMEN WHO ARE IN MANY DIFFERENT STAGES OF PARENTING AND SUPPORT THEM AS THEY DELIVER THEIR BABY, INCREASE PARENTING KNOWLEDGE, OBTAIN VISITATION AND/OR CUSTODY, AND EMBRACE MOTHERHOOD. WE OFFER FAMILY THERAPY, ENCOURAGE FAMILY INVOLVEMENT, AND PROVIDE MENTAL HEALTH SUPPORT. SUBSTANCE USE DISORDER OUTPATIENT TREATMENT INCLUDES INDIVIDUAL AND GROUP THERAPY SESSIONS; THE INTENSITY OF SESSIONS DEPENDS ON THE INDIVIDUAL'S NEEDS FROM WEEKLY TO MONTHLY MEETINGS. DURING SESSIONS PATIENTS ARE EDUCATED ON RELAPSE PREVENTION AND COPING SKILLS AMONGST MANY OTHER TOOLS TO HELP ADJUST AND CONTINUE A SUBSTANCE FREE LIFESTYLE. OUR MEDICATION-ASSISTED WITHDRAWAL MANAGEMENT PROGRAM HELPS PATIENTS ATTAIN MENTAL AND PHYSICAL STABILITY WITHOUT HARMFUL SIDE EFFECTS. DETOXIFICATION IS A 1 TO 5 DAY INPATIENT STAY, WHERE PATIENTS ARE ASSISTED BY OUR MEDICAL TEAM OF DOCTORS AND NURSES AS WELL AS CARING SUPPORT STAFF. WE PROVIDE COMPASSION AND ARE DEDICATED TO HELPING OUR PATIENTS REACH THEIR GOAL OF SOBRIETY.IN LIFELINE'S MEDICATION ASSISTED TREATMENT PROGRAM, PATIENTS ARE PRESCRIBED MEDICATION TO HELP WITH THEIR OPIOID ADDICTION OR ALCOHOLISM. THESE MEDICATIONS HELP INDIVIDUALS GAIN STABILITY IN THEIR LIFE SO THEY CAN ENGAGE IN INDIVIDUAL AND GROUP THERAPY WHERE NEW LIFE SKILLS ARE TAUGHT AND LEARNED. THE HOST (HOMELESS OUTREACH, STABILIZATION & TRANSITION) PROGRAM PRIORITIZES SERVICES TO THOSE WHO ARE HIGHLY VULNERABLE, LACK SERVICE CONNECTIONS, OR OTHER SUPPORT AND WHO ARE UNABLE OR UNWILLING TO ENGAGE IN THE TRADITIONAL TREATMENT SERVICES. OUR HOST TEAM MEETS WITH INDIVIDUALS WHERE AND WHEN THEY ARE ABLE.PACT TEAMS ARE ASSERTIVE COMMUNITY TREATMENT PROGRAMS THAT PROVIDE INTENSIVE, COMMUNITY-BASED SERVICES TO INDIVIDUALS WITH SEVERE MENTAL ILLNESS AND SUBSTANCE USE DISORDERS. WE OFFER INDIVIDUAL GROUP, PEER SUPPORT, MEDICATION MANAGEMENT, NURSING, HOUSING, EMPLOYMENT, AND CASE MANAGEMENT SERVICES ON A 24-HOUR BASIS TO HELP ADULTS GAIN AND MAINTAIN THEIR STABILITY.THERAPEUTIC SPECIALTY COURT PATIENTS ARE PROVIDED CASE MANAGEMENT AND COUNSELING SERVICES. THESE SERVICES ARE PROVIDED TO PARTICIPANTS IN THE CLARK COUNTY SUPERIOR AND DISTRICT COURT PROGRAMS AS A DIVERSION TO JAIL AND/OR PRISON. THE PROGRAMS INCLUDE ADULT DRUG COURT, SUBSTANCE ABUSE COURT, FAMILY TREATMENT COURT, AND JUVENILE RECOVERY COURT. EXPANDED COMMUNITY SUPPORT (ECS) OUR ECS TEAM PROVIDES BEHAVIORAL SUPPORT TO ADULTS RESIDING IN ADULT FAMILY HOME PLACEMENTS ACROSS CLARK COUNTY. WE OFFER TRAINING AND COLLABORATION WITH THE PROVIDERS AND WORK TO HELP MANAGE CHALLENGING BEHAVIORS WHICH CAN JEOPARDIZE THE SUCCESSFUL PLACEMENT OF A PATIENT IN A NEW HOME.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since February 1971.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.