Quality Connections Incorporated
Public records show a registered, tax-exempt organization in good standing.
What it says it does
Our mission is to provide quality support and employment services to individuals with disabilities and disadvantages in order to increase both their independence and their participation in our community.
- Income
- $8.0 million
- Spending
- $8.0 million
- Spent on programs
- 93%
- Reserves
- -0.8 months of spending
- Largest source of income
- fees for its services, 95%
- Employees
- 265
- Volunteers
- 2
- Highest pay
- $124,125, cfo
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Weak: 40 out of 100. Higher than 9% of charities in its peer group (human services, $1m to $10m).
Reserves
0 of 35Spendable reserves are negative: it owes or has committed more than it holds.
Debt
2 of 20It owes 81% of what it owns.
Living within its means
8 of 15Spending exceeded income by 0% of income.
Income trend
15 of 15Income rose 2% on the year before.
Spending floor
15 of 1593% of spending went to programs and raising each dollar of donations cost 21 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 94 out of 100. Higher than 58% of charities in its peer group (human services, $1m to $10m).
Independent board
25 of 257 of 7 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
9 of 15Its accounts were reviewed or compiled by an independent accountant, but not audited.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (1)
- $7.4 million spent. QUALITY CONNECTIONS INC (QC) PROVIDES A VARIETY OF SERVICES TO ASSIST DISABLED INDIVIDUALS IN OUR COMMUNITY. OUR PROGRAMS INCLUDE EMPLOYMENT SERVICES, DAY PROGRAMS, AND RESIDENTIAL PROGRAMS.Our Employment Services Department provides employment opportunities and support services to persons with disabilities and disadvantages. QC assists our clients in obtaining and maintaining employment, as well as providing on-the-job support. Additionally we teach marketable skills enabling our clients to obtain gainful employment in the community.QC's philosophy is to provide superior services to individuals based on their needs and abilities. We use the highest qualified staff, appropriate services, and community inclusion in order to overcome barriers to employment. Our clients benefit in the following ways:- Individuals referred are interviewed and evaluated- Resume, application, and interviewing techniques are provided- Assistance in learning appropriate work skills and characteristics is provided if appropriate- QC performs an individualized job search targeting employment settings that match the prospective employee's strengths and abilities- Follow-Up support services are provided to ensure success on the jobOur Practical Life Skills program has strategies and resources to ensure effective learning through hands-on sensorial activities and lessons. Our mission for adults with developmental disadvantages is for them to be safe and healthy, and to have a sense of belonging. Our clients have a full range of opportunities to learn and be successful by engaging in real life skills. Our trained instructors invite and guide individuals to be independent in a learning environment. Our program is welcoming and creative.The goal of Quality Connections' Residential Programs is to increase the growing opportunities for people with disabilities allowing them to both contribute and to develop their unique capacities. QC's focus is on enhancing the experiences of our clients which offers them the opportunity to both make contributions, and to be recognized and valued in our community.Individualized plans are developed to assist our residents in refining their living skills in order to increase personal and social independence.Quality Connections' Residential Programs offer 2 levels of services:- QC's Group Homes are licensed and monitored by the State of Arizona. They offer a variety of social and community-based activities for our residential clients.- QC's Independent Living settings are offered to appropriate individuals who may require assistance in maintaining and refining independence in their own homes.Quality Connections new program Evergreen Preschool Academy:- Started in March of 2022. They offer 3 different childcare options, Nursery, Young Toddler and Preschool. They also offer before and afterschool care. - The mission is to teach our Preschoolers, of all abilities, to have a love of learning through a child-centered, developmentally appropriate program and to explore play through a positive environment that provides skill development in all areas of the childs development: physical, social, emotional, cognitive and communication. We will follow the 7 Principles of the Montessori Method, Play is Work, Prepared Environment, Observation, Freedom within Limits, Respect, Hands-On Learning, and Independence. We will teach positive emotional development through conscious discipline where children will grow their social and emotional intelligence through self-control and self-regulation.- The goal at Evergreen Academy is to be Flagstaffs leading preschool. Our program gives children ages 6-weeks through 12-years enriching opportunities to develop the whole child. We focus on learning through child-directed play, experiences and curriculum time. We believe a balance of play and preschool enhances growth and development in all areas: physically, socially, emotionally, creatively, and intellectually. This is achieved in a safe and loving environment with teachers who are dedicated to enriching childrens lives. We will partner with families providing emotional, social, and academic support, encouraging students to go further than they thought possible. - The mission and goal of Evergreen Preschool Academy are in line with the program service accomplishment goals of Quality Connections.In 2023, we supported 309 individuals across all programs. We provided transportation of 382,144 milesIn our employment program, we trained 130 individuals with disabilities or other barriers to employment. We employed 18 such individuals, and placed another 10 in community employment, and supported an additional 20 workers on the job with other employers.In our group homes, we supported 16 people in 6 homes.Our in-home services provided supports to an additional 36 families in their own home.Our Day program provided supports to 53 students, including 27 on work pathways.The organization had 1 performance with NAUs marching band.The organization recycled about 30,000 pounds of electronic waste and won Flagstaff Green Business Award.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since April 2001.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.