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Crossroads Inc

EIN 86-0182987 · Phoenix, AZ

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthStrong100 out of 100GovernanceStrong93 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

TO PROVIDE HIGH QUALITY, AFFORDABLE, COMPREHENSIVE PROGRAMS AND SERVICES THAT PROMOTE RECOVERY FROM ALCOHOLISM AND DRUG ADDICTION, PERSONAL GROWTH, ACCOUNTABILITY, SELF-SUFFICIENCY, AND HEALING.

Income
$36.9 million
Spending
$31.5 million
Spent on programs
80%
Reserves
15.3 months of spending
Largest source of income
fees for its services, 90%
Employees
484
Volunteers
63
Highest pay
$288,167, executive director

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Strong: 100 out of 100. Higher than 96% of charities in its peer group (mental health, $10m to $100m).

  • Reserves

    35 of 35

    Spendable reserves would cover 15.3 months of spending.

  • Debt

    20 of 20

    It owes 3% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 15% of income.

  • Income trend

    15 of 15

    Income rose 1% on the year before.

  • Spending floor

    15 of 15

    80% of spending went to programs and raising each dollar of donations cost 6 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 93 out of 100. Higher than 29% of charities in its peer group (mental health, $10m to $100m).

  • Independent board

    25 of 25

    13 of 13 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    0 of 7

    Reports no written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (2)
  1. $23.5 million spent. CROSSROADS, INC'S FACILITIES ARE STATE LICENSED RESIDENTIAL, AND OUTPATIENT SUBSTANCE USE TREATMENT CENTERS. ALL PROGRAMS ARE SPECIALIZED IN ADDRESSING SUBSTANCE USE DISORDERS; SERVICES INCLUDE, BUT ARE NOT LIMITED TO RIGHT TRACK RESIDENTIAL, OUTPATIENT, PHYSICAL HEALTH VISITS, PSYCHIATRIC CARE, AND MEDICATION FOR OPIOID USE DISORDERS. THE RIGHT TRACK RESIDENTIAL PROGRAM HAS 2 PHASES; PHASE 1 IS AN INTENSIVE RESIDENTIAL, AND PAHSE 2 IS A STRUCTURED 90-DAY COMMUNITY LIVING TRANSITIONAL, THAT PREPARES MEN AND WOMEN FOR SUCCESSFUL COMMUNITY REINTEGRATION AND SELF-SUFFICIENCY. THE RIGHT TRACK OUTPATIENT SUBSTANCE USE TREATMENT ALSO OFFERS EVIDENCE BASED COUNSELING AS WELL AS SUPPORTIVE CARE WITH FLEXIBLE SCHEDULES THAT ALLOW INDIVIDUALS TO PARTICIPATE IN DAILY AFFAIRS AS THEY TRANSITION INTO NEW, ADDICTION FREE LIVES EQUIPPED WITH THE TOOLS TO SUSTAIN LONG-TERM SOBRIETY. CROSSROADS OFFERS THE FOLLOWING PROGRAMATIC CONTENT: RELAPSE PREVENTION, SMART RECOVERY, FAMILY & FRIENDS PROGRAMS, 12 STEP FACILITATION, ONE ON ONE MEETINGS/COUNSELING, GROUP COUNSELING, LIFE SKILLS EDUCATION, COGNITIVE BEHAVIORAL THERAPY. IN 2024 ADDITIONAL INTEGRATIVE AND HOLISTIC CARE ENHANCE THE MENU OF SKILL TRAINING, SUCH AS HEALING THROUGH ART, YOGA AND DIGITAL THERAPEUTICS.
  2. $1.8 million spent. IN 2024 TRANSITIONAL AND REINTEGRATION PROGRAMS SUPPORTED OVER 300 MEN AND WOMEN IN ATTAINING SOBRIETY, AND REINTEGRATING INTO THE COMMUNITY AS SELF-SUPPORTING, SOBER ADULTS.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since August 2018.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.