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Goodwill Industries of Central Arizona Inc

EIN 86-0104415 · Phoenix, AZ

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthWeak40 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

SEE SCHEDULE O. GOODWILL OF CENTRAL AND NORTHERN ARIZONA (GCNA) IS DEDICATED TO ENDING POVERTY THROUGH THE POWER OF WORK. GOODWILL TAKES A HOLISTIC APPROACH TO EMPLOYMENT BY PROVIDING JOB SEEKERS THE TOOLS AND RESOURCES TO FEEL CONFIDENT, PURPOSE DRIVEN, AND SUCCESSFUL. GOODWILL EMPOWERS INDIVIDUALS, STRENGTHENS FAMILIES, AND BUILDS STRONGER COMMUNITIES. DONATING OR SHOPPING AT GOODWILL SUPPORTS OUR NO-COST CAREER SERVICES, WHICH ARE AVAILABLE TO ANYONE LOOKING FOR A NEW JOB, EDUCATION, OR TRAINING. GOODWILL DIVERTS MILLIONS OF POUNDS OF MATERIAL FROM ARIZONA LANDFILLS, GIVING THEM SECOND LIFE THROUGH REUSE OR RECYCLING.

Income
$345.7 million
Spending
$348.1 million
Spent on programs
75%
Reserves
-0.4 months of spending
Largest source of income
fees for its services, 89%
Employees
11,596
Volunteers
0
Highest pay
$960,943, president and chief executive officer

Source: Form 990 for the year ending December 28, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Weak: 40 out of 100.

  • Reserves

    0 of 35

    Spendable reserves are negative: it owes or has committed more than it holds.

  • Debt

    2 of 20

    It owes 86% of what it owns.

  • Living within its means

    8 of 15

    Spending exceeded income by 1% of income.

  • Income trend

    15 of 15

    Income rose 15% on the year before.

  • Spending floor

    15 of 15

    75% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending December 28, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100.

  • Independent board

    25 of 25

    8 of 9 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 28, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (2)
  1. $250.8 million spent. GOODWILL OF CENTRAL AND NORTHERN ARIZONA'S MISSION IS EMPOWERING INDIVIDUALS, STRENGTHENING FAMILIES AND BUILDING STRONGER COMMUNITIES, AND OUR VISION FOR THE FUTURE IS: ENDING POVERTY THROUGH THE POWER OF WORK. GOODWILL PROVIDES CAREER DEVELOPMENT, TRAINING, AND EDUCATION RESOURCES AT NO COST. THIS MISSION IS ACCOMPLISHED THANKS TO THE GOODWILL OF THE LOCAL COMMUNITY. REVENUE GENERATED FROM THE SALES OF DONATED ITEMS HELPS SUPPORT GOODWILL MISSION. GOODWILL'S EFFORTS DIVERT MORE THAN 200 MILLION POUNDS OF MATERIALS FROM GOING DIRECTLY TO LANDFILLS EVERY YEAR. THE MATERIAL AND CASH DONATIONS FROM THE COMMUNITY MAKE IT POSSIBLE FOR GOODWILL TO PROVIDE A HAND-UP FOR ANYONE SEEKING EMPLOYMENT TO SUPPORT THEMSELVES AND THEIR FAMILY.
  2. $9.8 million spent. GOODWILL'S MISSION SERVICES IS COMMITTED TO OUR VISION OF ENDING POVERTY THROUGH THE POWER OF WORK. SERVICES PROVIDED INCLUDE DIGITAL SKILLS TRAININGS IN COMPUTER USAGE, RESUME DEVELOPMENT, INTERVIEW PRACTICING, AND ACCESS TO LOCAL HIRING COMPANIES. SERVICES ARE AVAILABLE IN GOODWILL'S CAREER CENTERS, SELF-SERVICE CAREER CENTERS, AND ONLINE AT MYCAREERADVISOR.COM. AT GOODWILL, WE EMPOWER INDIVIDUALS, STRENGTHEN FAMILIES, AND BUILD STRONGER COMMUNITIES.

Source: Form 990 for the year ending December 28, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since October 1948.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

  7. Could it be confused with another charity? Worth knowing.

    A much larger organization has a similar name: Goodwill Industries of Central Ohio Inc (Columbus, OH), EIN 31-4379448. If that is the one you meant, check the EIN before giving.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.