Urban Triage
Public records show a registered, tax-exempt organization in good standing.
What it says it does
URBAN TRIAGE TRANSFORMS CULTURE, INSTITUTIONS, AND COMMUNITIES TO ENSURE A HUMANE FUTURE.
- Income
- $3.6 million
- Spending
- $2.9 million
- Spent on programs
- 90%
- Reserves
- 12.2 months of spending
- Largest source of income
- government grants, 73%
- Employees
- 50
- Volunteers
- 67
- Highest pay
- $260,089, ceo & presid
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 81 out of 100. Higher than 46% of charities in its peer group (philanthropy, $1m to $10m).
Reserves
35 of 35Spendable reserves would cover 12.2 months of spending.
Debt
16 of 20It owes 21% of what it owns.
Living within its means
15 of 15Income exceeded spending by 19% of income.
Income trend
0 of 15Income fell 66% on the year before.
Spending floor
15 of 1590% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 90 out of 100. Higher than 49% of charities in its peer group (philanthropy, $1m to $10m).
Independent board
25 of 258 of 9 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
0 of 10Did not give the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (1)
- $2.6 million spent. UNHOUSED NEIGHBORS INITIATIVES OUR UNHOUSED NEIGHBORS INITIATIVES ARE DRIVEN BY A MISSION TO IDENTIFY, CONNECT WITH, AND NURTURE ESSENTIAL RELATIONSHIPS WITH THOSE EXPERIENCING HOMELESSNESS OR HOUSING INSTABILITY. WE PROVIDE IMMEDIATE SUPPORT THROUGH CRUCIAL SERVICES SUCH AS TRANSPORTATION, HOT MEALS, PERSONALIZED ASSESSMENTS, AND DIRECT REFERRALS TO ESSENTIAL RESOURCES. FURTHERMORE, WE EMPOWER INDIVIDUALS AND FAMILIES TO SECURE PERMANENT HOUSING IN PARTNERSHIP WITH LOCAL LANDLORDS AND PROPERTY MANAGERS, PAVING THE WAY FOR LONG-TERM STABILITY. OUR OUTREACH SPECIALISTS ARE DEDICATED TO VISITING NEIGHBORHOODS MULTIPLE TIMES A WEEK, ENGAGING DIRECTLY WITH PEOPLE FACING HOMELESSNESS AND HOUSING INSECURITY. THEY GUIDE INDIVIDUALS THROUGH THE HOUSING PROCESS AND CONNECT THEM TO MANY SERVICES. THIS PROACTIVE ENGAGEMENT THRIVES ON PARTNERSHIPS WITH LOCAL ORGANIZATIONS, INCLUDING THE HOMELESS CONSORTIUM. IT ENCOMPASSES OUTREACH ACTIVITIES LIKE POP-UP SUPPORT EVENTS AT LIBRARIES, PARKS, COMMUNITY CENTERS, CHURCHES, FOOD PANTRIES, AND BARBERSHOPS. WE ALSO DISTRIBUTE FLYERS TO CREATE AWARENESS AND PROVIDE DIRECT ACCESS TO SUPPORT. IN 2024, OUR UNHOUSED NEIGHBORS INITIATIVES MADE A REMARKABLE IMPACT BY DIRECTLY SUPPORTING OVER 1,265 INDIVIDUALS EXPERIENCING HOMELESSNESS OR HOUSING INSECURITY IN DANE COUNTY. OUR COORDINATED EFFORTS LED TO DISTRIBUTING MORE THAN 3,301 POUNDS OF FRESH PRODUCE TO THOSE IN NEED, DELIVERING VITAL NUTRITION TO VULNERABLE INDIVIDUALS AND FAMILIES. THIS OUTREACH TRANSCENDS SIMPLE SERVICE PROVISION; IT IS ABOUT BUILDING TRUST, NURTURING MEANINGFUL RELATIONSHIPS, AND FORGING SUSTAINABLE PATHWAYS TOWARD HOUSING STABILITY AND A BRIGHTER, MORE SECURE FUTURE. RENTAL ASSISTANCE: OUR PROGRAMS ARE FIRMLY GROUNDED IN THE HOUSING FIRST ASSISTANCE MODEL, WHICH PRIORITIZES PROVIDING PERMANENT HOUSING TO INDIVIDUALS EXPERIENCING HOMELESSNESS AS THE ESSENTIAL FIRST STEP TOWARD STABILITY. SECURING A STABLE HOME IS THE FOUNDATION FOR INDIVIDUALS TO PURSUE PERSONAL GOALS, IMPROVE THEIR QUALITY OF LIFE, AND ADDRESS OTHER CHALLENGES. FOR US, ENDING HOMELESSNESS IS NOT JUST ABOUT PROVIDING SHELTER; IT'S ABOUT CREATING A SECURE BASE FOR INDIVIDUALS AND FAMILIES TO REBUILD THEIR LIVES. UNLIKE MANY PROGRAMS THAT OPERATE UNDER A "HOUSING READINESS" MODEL, REQUIRING INDIVIDUALS TO RESOLVE PERSONAL ISSUES SUCH AS ADDICTION, MENTAL HEALTH CONCERNS, OR FINANCIAL INSTABILITY BEFORE BEING ALLOWED TO ENTER PERMANENT HOUSING, WE BELIEVE THIS APPROACH IS FUNDAMENTALLY FLAWED. HOW CAN SOMEONE BEGIN TO ADDRESS LIFE'S CHALLENGES WHEN THEY HAVE NO PLACE TO SLEEP OR REST? IT'S AN IMPOSSIBLE CYCLE. OUR MODEL ACKNOWLEDGES THAT STABLE HOUSING IS NOT A REWARD FOR OVERCOMING ISSUES BUT RATHER A PLATFORM FROM WHICH PEOPLE CAN START TO MAKE PROGRESS ON THOSE ISSUES. THROUGH OUR RENTAL ASSISTANCE, OUTREACH SERVICES, ADVOCACY, PERMANENT HOUSING PLACEMENT, AND CASE MANAGEMENT, WE ARE DEDICATED TO BREAKING THIS CYCLE AND OFFERING PEOPLE THE STABILITY THEY NEED TO MOVE FORWARD. WE PARTNERED WITH DANE AND THE CITY OF MADISON TO PROVIDE RENTAL ASSISTANCE THROUGH HOUSING PROGRAMS AND CONNECT INDIVIDUALS TO LONG-TERM HOUSING SOLUTIONS. ADDITIONALLY, WE PRIORITIZED AND SERVED THOSE WITH THE GREATEST NEED THROUGH OUR WORK IN THE COORDINATED ENTRY SYSTEM-IN PARTNERSHIP WITH THE CITY OF MADISON, DANE COUNTY HUMAN SERVICES, AND THE HOMELESS SERVICES CONSORTIUM OF DANE COUNTY. BY CONDUCTING OUTREACH AND CHRONIC DOCUMENTATION SERVICES, WE ENSURED THAT THE MOST VULNERABLE INDIVIDUALS WERE PRIORITIZED FOR AVAILABLE HOUSING AND RESOURCES. OUR TEAM IS AND WAS COMMITTED TO MEETING PEOPLE WHERE THEY ARE, UNDERSTANDING THEIR UNIQUE NEEDS, AND PROVIDING THE NECESSARY SUPPORT TO HELP THEM TRANSITION INTO STABLE HOUSING AND REGAIN CONTROL OF THEIR LIVES. THE MISSION OF OUR UNHOUSED NEIGHBORS INITIATIVE IS TO IDENTIFY, EMPOWER, INSPIRE, ENGAGE WITH, AND BUILD CRUCIAL RELATIONSHIPS WITH INDIVIDUALS FACING HOMELESSNESS OR HOUSING INSTABILITY. WE OFFER IMMEDIATE SUPPORT THROUGH ESSENTIAL SERVICES SUCH AS TRANSPORTATION, HOT MEALS, PERSONALIZED ASSESSMENTS, AND DIRECT REFERRALS TO CRITICAL RESOURCES. FURTHERMORE, WE ASSIST INDIVIDUALS AND FAMILIES IN SECURING PERMANENT HOUSING BY LEVERAGING PARTNERSHIPS WITH LOCAL LANDLORDS AND PROPERTY MANAGERS, ENSURING THEY ARE EQUIPPED FOR LONG-TERM STABILITY: UNSHELTERED RRH/TINY HOMES: REDUCE HOMELESSNESS AMONG INDIVIDUALS AND FAMILIES UNSHELTERED RRH/TINY HOMES: REDUCE HOMELESSNESS AMONG INDIVIDUALS AND FAMILIES EXPERIENCING UNSHELTERED HOMELESSNESS, PARTICULARLY THOSE WITH SEVERE SERVICE NEEDS BY PROVIDING RENTAL SUPPORT, HOUSING NAVIGATION, AND OTHER SUPPORT SERVICES. YOUTH/DV RRH/TH: THIS PROGRAM FOCUSES ON YOUTH AGES 18-24 WHO ARE FLEEING, HAVE FLED, OR ARE CURRENTLY IN A DOMESTIC VIOLENCE SITUATION. WE SUPPORT THEM WITH SAFETY PLANNING, RESOURCES, HOUSING NAVIGATION, AND RENTAL ASSISTANCE, COVERING PART OF THEIR RENT WHILE PROVIDING COMPREHENSIVE SUPPORT AND SERVICES TO HELP THEM ACCESS THE ASSISTANCE THEY NEED. COMMUNITY CHANGE/EP: THE PROGRAM SUPPORTS COMMUNITY MEMBERS, TENANTS, AND HOMEOWNERS IN OVERCOMING ENVIRONMENTAL BARRIERS BY MAKING ENERGY UPGRADES ACCESSIBLE AND FREE FOR INCOME-QUALIFIED SINGLE AND MULTIFAMILY HOMES. IT PROVIDES PARTICIPATING HOMES WITH TECHNICAL ASSISTANCE AND FREE WHOLE-HOME UPGRADES, INCLUDING IMPROVED HEATING AND COOLING SYSTEMS, BETTER INSULATION AND AIR SEALING, AND MORE EFFICIENT LIGHTING AND APPLIANCES. RENTAL ASST/CBDG: THIS PROGRAM CONDUCTS PRE-SCREENING, INTAKE, AND INCOME ELIGIBILITY DETERMINATIONS FOR APPLICANTS, DETERMINES THE APPROPRIATE RENT SUBSIDY, AND, FOLLOWING THE CDBG-CV WAIVER, PROVIDES RENT ASSISTANCE FOR ARREARAGES. DOUBLED UP: INCLUDES FAMILIES TEMPORARILY AND UNSTABLY SHARING HOUSING WITH OTHERS DUE TO LOSS OF HOUSING OR ECONOMIC HARDSHIPS, PROVIDED THESE HOUSEHOLDS DO NOT HAVE A CURRENT LEASE IN THEIR NAME AT THE TIME OF PROGRAM REFERRAL. DANE RAPID REHOUSING: URBAN TRIAGE COLLABORATES WITH LANDLORDS AND PROPERTY-MANAGEMENT COMPANIES TO PROVIDE PERMANE
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since March 2020.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.