Caring Community Health Center
Public records show a registered, tax-exempt organization in good standing.
What it says it does
SEE SCHEDULE O
- Income
- $26.7 million
- Spending
- $27.8 million
- Spent on programs
- 93%
- Reserves
- -1.7 months of spending
- Largest source of income
- fees for its services, 73%
- Employees
- 20
- Volunteers
- 13
- Highest pay
- $467,920, cmo
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Weak: 43 out of 100. Higher than 21% of charities in its peer group (health care, $10m to $100m).
Reserves
0 of 35Spendable reserves are negative: it owes or has committed more than it holds.
Debt
5 of 20It owes 68% of what it owns.
Living within its means
8 of 15Spending exceeded income by 4% of income.
Income trend
15 of 15Income rose 43% on the year before.
Spending floor
15 of 1593% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 52% of charities in its peer group (health care, $10m to $100m).
Independent board
25 of 2511 of 11 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (1)
- $25.8 million spent. CARING COMMUNITY HEALTH CENTER (CCHC) WAS ESTABLISHED TO OPERATE A PRIMARY CARE MEDICAL CLINIC IN THE COMMUNITIES OF WILKES-BARRE, HAZLETON AND SCRANTON, PENNSYLVANIA, FOCUSING ON SERVING THE UNINSURED AND MEDICAID-INSURED POPULATIONS OF THOSE COMMUNITIES. THANKS TO THE START-UP DONATIONS AND FUNDING IT RECEIVED, CCHC APPLIED FOR FEDERALLY QUALIFIED HEALTH CENTER (FQHC) LOOK-ALIKE STATUS AND WAS APPROVED BY THE HEALTH RESOURCES & SERVICE ADMINISTRATION (HRSA) EFFECTIVE FOR JANUARY 2021. FQHCS ARE COMMUNITY-BASED AND PATIENT-DIRECTED ORGANIZATIONS THAT DELIVER COMPREHENSIVE, CULTURALLY COMPETENT, HIGH-QUALITY PRIMARY HEALTH CARE SERVICES. FQHCS ALSO OFTEN INTEGRATE ACCESS TO PHARMACY, MENTAL HEALTH, SUBSTANCE USE DISORDER, AND ORAL HEALTH SERVICES IN AREAS WHERE ECONOMIC, GEOGRAPHIC, OR CULTURAL BARRIERS LIMIT ACCESS TO AFFORDABLE HEALTH CARE SERVICES. FQHCS DELIVER CARE TO A COMMUNITY'S MOST VULNERABLE INDIVIDUALS AND FAMILIES, INCLUDING PEOPLE EXPERIENCING HOMELESSNESS, AGRICULTURAL WORKERS, RESIDENTS OF PUBLIC HOUSING, AND VETERANS. CCHC WILL CONTINUE TO MEET HRSA'S REGULATORY REQUIREMENTS IN ORDER TO MAINTAIN ITS FQHC LOOK-ALIKE STATUS AND WILL LOOK TO EXPAND ITS SERVICE AREA AND PROGRAMMING TO PROVIDE PRIMARY HEALTH CARE SERVICES TO THE PATIENT POPULATIONS IT SERVES. DURING 2021, CCHC PERFORMED MULTIPLE COVID VACCINE OUTREACH CLINICS WITH THE GOAL OF REACHING OUR VULNERABLE POPULATION. VACCINES WERE ADMINISTERED AT A HISPANIC COMMUNITY CENTER FOCUSING ON OUR HISPANIC POPULATION. ALSO, OF LARGE FOCUS WAS ADMINISTERING BOOSTER VACCINES TO OUR ELDERLY POPULATIONS WHO HAVE LIMITED OR NO TRANSPORTATION. THEREFORE, OUTREACH CLINICS WERE CONDUCTED AT LOCAL CENTERS FOR THE AREA ON AGING. CCHC ALSO CONDUCTED AN IN-HOUSE FAMILY VACCINE CLINIC WITH WHICH WE WERE ABLE TO DEDICATE STAFF TO SOLELY ADMINISTERING THE COVID VACCINE FOR INDIVIDUALS OF FIVE YEARS AND OLDER. AT EACH VACCINE OUTREACH CLINIC, STAFF HAD PROVIDED EDUCATION, LOCATIONS, AND THE LATEST CDC GUIDELINES REGARDING TESTING OPPORTUNITIES AND WHEN TESTING IS WARRANTED. IN ADDITION TO PERFORMING OUTREACH CLINICS, SEVERAL CCHC STAFF JOINED FORCES WITH SEVERAL LOCAL UNIVERSITIES AND THE LOCAL CHAPTER OF THE NAACP TO CONDUCT A ZOOM SESSION TITLED DEBUNKING THE COVID VACCINE MYTH. THIS ZOOM SESSION WAS LARGELY SUCCESSFUL REACHING AREA UNIVERSITY STUDENTS AND GENERAL MINORITY POPULATIONS. DURING 2022, CCHC CONTINUED THEIR OBJECTIVES TO REDUCE COVID SPREAD BY OFFERING COVID VACCINES FOR ALL AGES AND ON-DEMAND TESTING. VACCINES AND TESTING WERE EXTENDED INTO OUR EXPRESS CARE, AND WE'VE CONTINUED OUR COLLABORATION WITH THE LUZERNE COUNTY BRANCH OF DEPARTMENT OF HEALTH, ADMINISTERING VACCINES AND TESTING AT COMMUNITY HEALTH FAIRS. A COLLABORATION WAS ESTABLISHED WITH THE LOCAL CHAPTER OF AMERICAN HEART ASSOCIATION FOR DISTRIBUTING BLOOD PRESSURE CUFFS FOR PATIENTS DIAGNOSED WITH HYPERTENSION. THIS ALLOWS HOME MONITORING AND REPORTING BACK TO THE PROVIDER FOR CLOSER MONITORING AND TREATMENT. POST-COVID HAS SEEN THE INCREASE IN DEPRESSION AMONGST OUR PATIENTS. CCHC OBTAINED IPADS THAT ALLOWS PATIENTS TO COMPLETE DEPRESSION AND SOCIAL SCREENINGS PRIOR TO THEIR EXAM. IPAD SCREENING HAS ALLOWED A DRAMATIC INCREASE IN IDENTIFYING PATIENTS SUFFERING FROM ANXIETY AND DEPRESSION. LASTLY, CCHC HAS INITIATED A PROJECT WITH EXACT SCIENCE FOR IN-CLINIC DISTRIBUTION OF KITS TO PATIENTS IN NEED OF COLON-RECTAL SCREENING. THROUGHOUT THE NATION, THIS PROJECT IS UNIQUE TO CCHC. PROCESSES WERE ALSO DEVELOPED TO RETURN THE KITS TO THE CLINICS, ALREADY RESULTING IN AN INCREASE OF COMPLETED KITS. THIS PROJECT REMAINS ONGOING. DURING 2023, CCHC CONTINUED ITS MISSION TO SERVE THE UNDERINSURED, NON-ENGLISH SPEAKING POPULATION OF LUZERNE COUNTY. CCHC HAS COLLABORATED WITH THE HAZLETON INTEGRATION PROJECT (HIP) TO PROVIDE LOCAL SCHOOL-AGE CHILDREN WITH SCHOOL-REQUIRED VACCINES AND INTRODUCE THEM TO PRIMARY CARE. OUR EFFORTS HAVE RESULTED IN OVER 45 STUDENTS REMAINING IN SCHOOL FOR FULFILLING STATE, VACCINE REQUIREMENTS. INVOLVEMENT WITH THE HIP HAS ALSO ESTABLISHED A COLLABORATION FOR A HTN PROJECT WITH OUR HISPANIC POPULATION. THROUGH THIS PROJECT, MORE OF THE SURROUNDING PATIENT POPULATION HAVE BEEN CONNECTED TO PRIMARY CARE SERVICES RELATED TO OUTREACH EVENTS PERFORMING BLOOD PRESSURE MONITORING. IN THE PRIOR YEAR, CCHC COLLABORATED WITH EXACT SCIENCES TO INCREASE EFFORTS OF COLORECTAL CANCER (CRC), SCREENING FOR AGE-ELIGIBLE PATIENTS. PROCESSES OF IN-CLINIC KIT DISTRIBUTION AND RETURNS WERE INCORPORATED INTO THE EVERYDAY OPERATIONS OF CLINIC VISITS. THIS ALLOWED A SIGNIFICANT INCREASE IN PATIENTS BEING SCREENED ALONG WITH THE NECESSARY GASTROENTEROLOGY REFERRAL FOR THOSE PATIENTS WITH POSITIVE RESULTS. AN EXTENSION OF THE PROJECT TARGETED OUR AFRICAN AMERICAN POPULATION, KNOWN FOR ITS HIGHER INCIDENCE OF CRC AND INCREASED MORTALITY RELATED TO CRC. CCHC HAS ALSO COLLABORATED WITH THE LOCAL AGENCIES FOR WOMEN'S DRESS FOR SUCCESS. THIS PROGRAM UTILIZES SUPPORT EFFORTS AIMED AT BREAKING DOWN OBSTACLES FOR EMPLOYMENT. OUR CLINIC HAS HOSTED SEVERAL MEETINGS WITH PATIENTS AS PARTICIPANTS AND BOARD MEMBER INVOLVEMENT. LASTLY, CCHC HAS INCREASED PATIENT ACCESS TO SEVERAL OF OUR SERVICES. THIS WAS ACCOMPLISHED IN 2023 WITH THE ADDITION OF THREE FAMILY PRACTICE PROVIDERS, TWO PEDIATRICIANS, ONE BEHAVIORAL HEALTH SPECIALIST AND FOUR MID-LEVEL PROVIDERS FOR OUR URGENT CARE CENTERS. DURING 2024, ONE OF CCHC'S MAJOR ACCOMPLISHMENTS WAS THE ADDITION OF A THIRD SERVICE SITE IN LACKAWANNA COUNTY, A NEIGHBORING COUNTY TO OUR TWO EXISTING CLINICS IN LUZERNE COUNTY. WITH THIS ADDITION, CCHC WAS ABLE TO INCREASE ITS SERVICE TO 19,200 UNIQUE INDIVIDUALS ACCORDING TO OUR UNIFORM DATA SYSTEM (UDS) STATISTICS. ADDING TO THE SUCCESS OF INCREASING APPOINTMENT AVAILABILITY, CCHC ACQUIRED TWO PHYSICIANS AND SIX ADVANCED PRACTICE PROVIDERS (APPS) TO COMPLIMENT THE CONCEPT OF CARE TEAMS, NOT ONLY INCREASING ACCESS BUT ALSO PROVIDING CONTINUITY OF CARE. IN CONJUNCTION, CCHC HAS OPENED A NEW EXPRESS
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since February 2020.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
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