Feedback Labs Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
FEEDBACK LABS' MISSION IS TO SUPPORT PHILANTHROPY, NONPROFITS, AND OTHER SOCIAL SECTOR ORGANIZATIONS TO REGULARLY LISTEN AND ACT ON FEEDBACK IN HIGH-QUALITY, EQUITABLE, AND INCLUSIVE WAYS. THESE SUPPORTED ORGANIZATIONS WILL EXCHANGE INFORMATION AND SHARE POWER WITH PEOPLE AT THE HEART OF THEIR WORK FOR MORE EFFECTIVE AND EQUITABLE OUTCOMES.
- Income
- $652,876
- Spending
- $1.1 million
- Spent on programs
- 80%
- Reserves
- 7 months of spending
- Largest source of income
- donations and private grants, 88%
- Employees
- 7
- Volunteers
- 8
- Highest pay
- $207,056, ceo
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Fair: 63 out of 100. Higher than 20% of charities in its peer group (philanthropy, $250k to $1m).
Reserves
28 of 35Spendable reserves would cover 7.0 months of spending.
Debt
20 of 20It owes 2% of what it owns.
Living within its means
0 of 15Spending exceeded income by 68% of income.
Income trend
0 of 15Income fell 65% on the year before.
Spending floor
15 of 1580% of spending went to programs and raising each dollar of donations cost 2 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 92% of charities in its peer group (philanthropy, $250k to $1m).
Independent board
25 of 256 of 7 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (3)
- $635,930 spent. COMMUNITY: LABSTORMS/FEEDBACK SUMMIT, BLOG POSTS & MEMBERSHIP: FEEDBACK LABS OFFERS OPPORTUNITIES FOR NONPROFITS, FOUNDATIONS, AND GOVERNMENTS TO PARTICIPATE IN FEEDBACK LABS' EDUCATIONAL PROGRAMMING, SUCH AS PROBLEM-SOLVING LABSTORMS, ISSUE-SPECIFIC SUMMITS, AND FELLOWSHIP PROGRAMS. SUCH EDUCATIONAL EVENTS PROVIDE OPPORTUNITIES FOR THESE ORGANIZATIONS TO JOIN THE FEEDBACK LABS' NETWORK OF ORGANIZATIONS AND INDIVIDUALS INTERESTED IN LEARNING MORE ABOUT FEEDBACK LOOPS AND THEIR POTENTIAL TO IMPROVE CHARITIES. IN ORDER FOR FEEDBACK TO BE THE EXPECTED THING, PEOPLE NEED TO HAVE A COMMUNITY TO SUPPORT THEM IN THEIR EFFORTS, SHARE EXPERIENCES, AND HELP CREATE STANDARDS, INCENTIVES, TOOLS, ETC. TOGETHER. THIS PROGRAM AIMS TO MAINTAIN A COMMUNITY WITH SCALABLE AND SYSTEMATIC WAYS (CONTINUED ON SCHEDULE O) TO ENGAGE THROUGH A COHERENT MEMBERSHIP STRUCTURE AND TO PROVIDE MEANINGFUL BENEFITS AND ENGAGEMENTS TO COMMUNITY MEMBERS. WE CONVENE THE ABOVE ORGANIZATIONS AND HUNDREDS MORE IN LARGE MEETINGS (ANNUAL SUMMITS AND CRASH COURSE); AND FREQUENT SMALLER MEETINGS (BI-WEEKLY LABSTORMS).
- $161,086 spent. INCENTIVES: COLLABORATIVE RESEARCH; IRRITANTS PROGRAMMING; AND FUNDER LEARNING GROUP: SINCE OUR INCEPTION, WE HAVE WORKED WITH MAJOR FOUNDATIONS, AID AGENCIES, GOVERNMENT AGENCIES, AND IMPACT INVESTORS TO FRAME CONCEPTUAL ISSUES AND CARRY OUT RESEARCH RELATED TO FEEDBACK LOOPS. THIS HIGH LEVEL CONCEPTUAL AGENDA SUPPORTED NONPROFITS IN TAKING THEIR FIRST STEP TOWARDS NEW FEEDBACK PRACTICES AND BEHAVIORS. THE DEVELOPMENT OF THE INCENTIVES STRATEGY BUILT FROM THIS EARLY WORK. IN ORDER FOR FEEDBACK TO BECOME THE EXPECTED THING, IT NEEDS TO BE EASY TO CARRY OUT AND PEOPLE NEED TO BE REWARDED FOR DOING IT WELL. IN THIS PROGRAM, FEEDBACK LABS WORKS WITH EXISTING PLATFORMS, PHILANTHROPIC RATING SYSTEMS, AND OTHERS WORKING ON GOOD PUBLIC PRACTICE TO CREATE REWARDS FOR ORGANIZATIONS WHO ARE CARRYING OUT GOOD FEEDBACK PRACTICE.
- $76,150 spent. TOOLS AND TRAINING: FEEDBACK QUIZ; FEEDBACK RESOURCES & TOOLKIT; FEEDBACK WEBINARS; CRASH COURSE AND OTHER TRANINGS: FEEDBACK LABS PROMOTES EFFECTIVE FEEDBACK PRACTICES BY ENGAGING A GROWING COMMUNITY IN-PERSON AND THROUGH ONLINE FORUMS TO SUPPORT WIDESPREAD EXPERIMENTATION OF CLOSING FEEDBACK LOOPS. FEEDBACK LABS SUPPORTS PRACTICAL ACTION AND EXPERIMENTATION NEEDED TO FIGURE OUT HOW TO CLOSE THE LOOP BY CONNECTING PRACTITIONERS, RESEARCHERS, AND FUNDERS WITH TOOLS, APPROACHES, AND EACH OTHER. IN ORDER FOR FEEDBACK TO BE THE EXPECTED THING, THERE NEED TO BE EASILY ACCESSIBLE RESOURCES TO HELP PEOPLE TO DO FEEDBACK WELL. THIS PROGRAM SEEKS TO UNDERSTAND WHERE THE NEED AND DEMAND IS FOR FEEDBACK-RELATED TOOLS AND TRAININGS, TO CREATE AND CURATE TOOLS AND TRAINING TO MEET THAT (CONTINUED ON SCHEDULE O) DEMAND, AND TO COVER THE COSTS OF THESE ACTIVITIES THROUGH EARNED REVENUE. FEEDBACK LABS FURTHER DRIVES THE FEEDBACK DISCOURSE BY PROVIDING COMMON LANGUAGE AND THEORETICAL GROUNDING FOR FEEDBACK CONCEPTS. WE WORK AT SENIOR LEVELS IN AID AGENCIES, FOUNDATIONS, GOVERNMENTS, AND IMPACT INVESTORS TO ASSIST SENIOR MANAGEMENT TO DEVELOP STRATEGIES AND INCENTIVES FOR THE ADOPTION OF FEEDBACK LOOPS. WE ALSO WORK WITH FOUNDATIONS AND NONPROFITS TO SUPPORT THIS EDUCATIONAL WORK FOR THEIR GRANTEES OR STAFF, UNDER THE PREMISE THAT MORE INDIVIDUALS WITHIN ONE ORGANIZATION OR PROGRAM WHO PRACTICE FEEDBACK WILL SCALE THE IMPACT MORE QUICKLY. FINALLY, WE HOST A FEEDBACK FELLOWS PROGRAM TO HAVE A TAILORED AND SUPPORTED EXPERIENCE IN DEVELOPING AND IMPROVING THEIR FEEDBACK PRACTICE.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since August 2017.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.
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