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New England Donor Services Inc

EIN 81-3650975 · Waltham, MA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthWeak46 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

NEW ENGLAND DONOR SERVICES, INC. (NEDS) IS THE PARENT ORGANIZATION OF NEW ENGLAND ORGAN BANK, INC., AN ORGAN PROCUREMENT ORGANIZATION AND OPERATES A FOOD AND DRUG ADMINISTRATION REGISTERED TISSUE RECOVERY AGENCY. NEDS DIRECTLY COORDINATES TISSUE DONATION AND RECOVERY AND THROUGH ITS SUBSIDIARY, NEOB, ORGAN DONATION AND RECOVERY, IN THE SIX NEW ENGLAND STATES-CONNECTICUT, MAINE, MASSACHUSETTS, NEW HAMPSHIRE, RHODE ISLAND, AND VERMONT. NEDS IS THE SOLE CORPORATE MEMBER OF NEOB, AND IN ADDITION TO OPERATING A TISSUE RECOVERY AGENCY, PROVIDES A RANGE OF ADMINISTRATIVE AND CLINICAL SERVICES EXCLUSIVELY TO THE OPO.

Income
$17.5 million
Spending
$18.8 million
Spent on programs
73%
Reserves
1.6 months of spending
Largest source of income
fees for its services, 92%
Employees
392
Volunteers
1,000
Highest pay
$751,068, president & ceo

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Weak: 46 out of 100. Higher than 27% of charities in its peer group (health care, $10m to $100m).

  • Reserves

    10 of 35

    Spendable reserves would cover 1.6 months of spending.

  • Debt

    2 of 20

    It owes 95% of what it owns.

  • Living within its means

    4 of 15

    Spending exceeded income by 7% of income.

  • Income trend

    15 of 15

    Income rose 0% on the year before.

  • Spending floor

    15 of 15

    73% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 52% of charities in its peer group (health care, $10m to $100m).

  • Independent board

    25 of 25

    14 of 15 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (1)
  1. $13.8 million spent. NEDS IS THE SOLE CORPORATE MEMBER OF NEOB AND, IN ADDITION TO OPERATING A TISSUE RECOVERY AGENCY, PROVIDES A RANGE OF ADMINISTRATIVE AND CLINICAL SERVICES EXCLUSIVELY TO THE OPO. TISSUE DONATION AND RECOVERY SERVICES- NEDS OPERATES AN ACCREDITED AND FDA-REGISTERED TISSUE RECOVERY AGENCY, COORDINATING THE AUTHORIZATION FOR AND RECOVERY OF TISSUE. THE TISSUE RECOVERY AGENCY PROVIDES 24 HOURS A DAY STAFFING THROUGH AN OPERATIONS CENTER TO RESPOND TO HOSPITAL REFERRALS OF POTENTIAL TISSUE DONORS AND TO CONDUCT MEDICAL SCREENING TO ASSESS DONATION SUITABILITY. THE TISSUE SERVICES PROGRAM ALSO PROVIDES SUPPORT AND INFORMATION ABOUT TISSUE DONATION TO FAMILIES IN ORDER TO OBTAIN AUTHORIZATION FOR DONATION OR DISCUSS CARRYING-OUT THE DONOR'S AUTHORIZATION THROUGH A DONOR REGISTRY. THE TISSUE SERVICES PROGRAM COORDINATES THE SURGICAL RECOVERY OF DONATED TISSUES AND THE PACKAGING AND TRANSPORTATION OF THE TISSUE TO TISSUE PROCESSING ORGANIZATIONS THAT THEN PROCESS THE DONATED TISSUE. THE TISSUE SERVICES PROGRAM SEEKS TO MAXIMIZE THE DONATION OF NEEDED TISSUE FOR TRANSPLANT BY FOCUSING ON INCREASING THE RATE OF CONVERSION OF POTENTIAL TISSUE DONORS TO ACTUAL DONORS. THIS HAS BEEN ACCOMPLISHED BY INCREASING THE NUMBER OF FAMILIES APPROACHED ABOUT TISSUE DONATION AND PROVIDING MORE IN-DEPTH INFORMATION TO FAMILIES ABOUT TISSUE DONATION AS PART OF THE AUTHORIZATION CONVERSATIONS. DURING 2024, 4,528 TISSUES WERE RECOVERED FROM 1,852 DONORS.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since January 2017.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.