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Passes our checks

Impact Online Inc

EIN 77-0395654 · Pleasanton, CA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthWeak18 out of 100GovernanceStrong90 out of 100Impact evidenceDescribes programsHow well its results are evidenced

Points to look into

  • It reported loans to or from officers, directors or other insiders.
  • It owes more than it owns.

These come from the organization's own tax return. There may be a good explanation; ask the charity.

What it says it does

IMPACT ONLINE D.B.A. VOLUNTEERMATCH IS CREATING A WORLD WHERE EVERYONE HAS THE OPPORTUNITY TO VOLUNTEER AND EVERY VOLUNTEER IS WORKING AT THEIR HIGHEST AND BEST PURPOSE. SINCE OUR INCEPTION OUR PLATFORM HAS ACTIVATED MORE THAN 18 MILLION VOLUNTEERS DELIVERING PROFOUND AND LASTING IMPACT TO PEOPLE CAUSES AND SOCIETY. THROUGH OUR DATA WE KNOW THAT SERVICE IS FUNDAMENTAL TO HUMAN CONNECTION,ESSENTIAL IN CREATING HEALTHY COMMUNITIES AND VITAL TO DELIVERING IMPACT THAT REVERBERATES WELL BEYOND THE HOURS CONTRIBUTED. AS SUCH WE ARE ON A MISSION TO GROW PARTICIPATION AS A MEANS TO BUILDING GREATER HOPE JOY AND CONNECTION IN THE WORLD AROUND US.

Income
$2.7 million
Spending
$3.2 million
Spent on programs
70%
Reserves
-1.9 months of spending
Largest source of income
fees for its services, 80%
Employees
22
Volunteers
12
Highest pay
$177,684, sr full stack engineer

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Weak: 18 out of 100. Higher than 1% of charities in its peer group (community improvement, $1m to $10m).

  • Reserves

    0 of 35

    Spendable reserves are negative: it owes or has committed more than it holds.

  • Debt

    0 of 20

    It owes 132% of what it owns.

  • Living within its means

    0 of 15

    Spending exceeded income by 16% of income.

  • Income trend

    10 of 15

    Income fell 9% on the year before.

  • Spending floor

    8 of 15

    70% of spending went to programs and raising each dollar of donations cost 47 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 90 out of 100. Higher than 51% of charities in its peer group (community improvement, $1m to $10m).

  • Independent board

    25 of 25

    7 of 7 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    0 of 10

    Reports at least one of: diversion of assets, excess benefits, loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (1)
  1. $2.2 million spent. Since 1998 VolunteerMatch has been crucial in society providing technology insights and social innovations to engage volunteers fostering healthier more connected individuals and communities. Our technology including VolunteerMatch.org an API for partner service delivery an online learning center and various public and private syndication programs serves as a hub for volunteers nonprofits governmental entities and corporations. We assist almost 150,000 nonprofits by offering tools and training for volunteer recruitment and management.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since April 1996.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.