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Conflict Resolution Center of Santa Cruz County

EIN 77-0129553 · Santa Cruz, CA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthStrong100 out of 100GovernanceGood76 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

THE CRC PROVIDES AFFORDABLE AND ACCESSIBLE MEDIATION, RESTORATIVE JUSTICE, FACILITATION, TRAINING, AND EDUCATION IN SANTA CRUZ COUNTY. CRC SUPPORTS INDIVIDUALS, FAMILIES, ORGANIZATIONS AND COMMUNITIES IN CONSTRUCTIVELY ADDRESSING CONFLICT AND BUILDING STRONGER RELATIONSHIPS.

Income
$563,235
Spending
$424,005
Spent on programs
81%
Reserves
19.7 months of spending
Largest source of income
government grants, 56%
Employees
7
Highest pay
$92,405, executive director

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Strong: 100 out of 100. Higher than 85% of charities in its peer group (education, $250k to $1m).

  • Reserves

    35 of 35

    Spendable reserves would cover 19.7 months of spending.

  • Debt

    20 of 20

    It owes 4% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 25% of income.

  • Spending floor

    15 of 15

    81% of spending went to programs and raising each dollar of donations cost 5 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Good: 76 out of 100. Higher than 61% of charities in its peer group (education, $250k to $1m).

  • Independent board

    25 of 25

    7 of 7 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    0 of 8

    Reports no written whistleblower policy.

  • Record keeping policy

    0 of 7

    Reports no written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    6 of 15

    Its accounts were not audited or reviewed by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (8)
  1. $124,160 spent. RESTORATIVE JUSTICE PROGRAM FACILITATES RESTORATIVE DIALOGUE PROCESSES BETWEEN VICTIMS/SURVIVORS AND INDIVIDUALS WHO CAUSE HARM, WITH THE GOAL OF ACCOUNTABILITY, HEALING, AND COMMUNITY RESTORATION. PROGRAMS INCLUDE NEIGHBORHOOD JUSTICE INITIATIVES, PARENT-TEEN MEDIATION, FAMILY CONFERENCING FOR YOUTH REENTRY FROM JUVENILE HALL, VICTIM AWARENESS CLASSES, NEIGHBORHOOD IMPACT CLASSES, RECONCILIATION PROGRAMS, AND REENTRY SUPPORT SERVICES. CRC COLLABORATES CLOSELY WITH THE SANTA CRUZ COUNTY DISTRICT ATTORNEYS OFFICE, PUBLIC DEFENDERS OFFICE, PROBATION DEPARTMENT, SCHOOLS, AND COMMUNITY PARTNERS TO PROVIDE RESTORATIVE AND DIVERSION-BASED SERVICES.
  2. $62,500 spent. HOUSING MEDIATION PROGRAM PROVIDES MEDIATION SERVICES FOR LANDLORDS AND TENANTS, INCLUDING PRE- AND POST-COURT UNLAWFUL DETAINER MEDIATION, WITH THE GOAL OF REDUCING HOUSING INSTABILITY AND SUPPORTING CONSTRUCTIVE COMMUNICATION BETWEEN PARTIES.
  3. $35,988 spent. GROUP FACILITATION PROVIDES FACILITATION, MEETING DESIGN, STRATEGIC PLANNING SUPPORT, AND CONFLICT SENSITIVE PROCESS MANAGEMENT FOR COMMUNITY GROUPS, ORGANIZATIONS, AGENCIES AND LARGE STAKEHOLDER MEETINGS. DURING THE FISCAL YEAR, CRC PROVIDED NEARLY 4,000 HOURS OF MEDIATION, FACILITATION, TRAINING, RESTORATIVE JUSTICE AND EDUCATION SERVICES TO MORE THAN 2,000 UNDUPLICATED INDIVIDUALS THROUGHOUT SANTA CRUZ COUNTY. SERVICES WERE DELIVERED WITH THE SUPPORT OF OVER 40 TRAINED COMMUNITY VOLUNTEERS AND A STAFF OF 4 FULL-TIME AND 3 PART-TIME EMPLOYEES.
  4. $120,117 spent. PUBLIC WORKSHOPS OFFER OPEN-ENROLLMENT TRAINING THROUGHOUT THE YEAR ON TOPICS INCLUDING CONFLICT RESOLUTION SKILLS FOR WORK AND LIFE, MEDIATION SKILLS FOR SUPERVISORS, DE-ESCALATION OF CONFLICT, BUILDING EFFECTIVE MEETINGS, AND 40-HOUR COMMUNITY MEDIATION TRAINING.
  5. WORKPLACE MEDIATION AND TRAINING OFFERS MEDIATION SERVICES AND CUSTOMIZED TRAININGS DESIGNED TO HELP EXECUTIVES, MANAGERS, SUPERVISORS, EMPLOYEES AND TEAMS STRENGTHEN COMMUNICATION, ADDRESS WORKPLACE CONFLICT, AND BUILD COLLABORATIVE WORK ENVIRONMENTS.
  6. COMMUNITY MEDIATION PROGRAM PROVIDES MEDIATION AND CONFLICT COACHING SERVICES FOR FAMILIES, PARTNERS, HOUSEMATES, LANDLORDS AND TENANTS, NEIGHBORS, SCHOOLS, ORGANIZATIONS, ASSOCIATIONS, AND CONSUMER/BUSINESS DISPUTES. SERVICES SUPPORT INDIVIDUALS AND GROUPS IN REACHING MUTUALLY SATISFACTORY RESOLUTIONS AND IMPROVING COMMUNICATION.
  7. SMALL CLAIMS MEDIATION PROGRAM OFFERS ON-SITE MEDIATION AS AN ALTERNATIVE TO LITIGATION FOR INDIVIDUALS INVOLVED IN SMALL CLAIMS DISPUTES. HELPING PARTIES RESOLVE CONFLICTS EFFICIENTLY AND COLLABORATIVELY.
  8. STATEMENT OF PROGRAM SERVICES FOR FISCAL YEAR 2023-2024 THE CONFLICT RESOLUTION CENTER OFFERS AFFORDABLE, ACCESSIBLE MEDIATION, TRAINING, EDUCATIONAL AND FACILITATION SERVICES THROUGHOUT SANTA CRUZ COUNTY. CRC SUPPORTS PEOPLE IN FINDING SATISFYING SOLUTIONS TO DIFFICULT PROBLEMS THROUGH THE FOLLOWING PROGRAMS: COMMUNITY MEDIATION PROGRAM: OFFERING MEDIATION AND CONFLICT COACHING FOR FAMILIES, PARTNERS, HOUSEMATES, LANDLORDS/TENANTS, NEIGHBORS AND NEIGHBORHOODS, SCHOOLS, ORGANIZATIONS, ASSOCIATIONS, AND CONSUMER/BUSINESS DISPUTES. PUBLIC WORKSHOPS: OPEN-ENROLLMENT WORKSHOPS, OFFERED THROUGHOUT THE YEAR. WORKSHOP TOPICS INCLUDE CONFLICT RESOLUTION SKILLS FOR WORK AND LIFE, MEDIATION SKILLS FOR SUPERVISORS, BUILDING BETTER MEETINGS, DE-ESCALATION OF CONFLICTS, AND 40-HOUR COMMUNITY MEDIATION TRAINING. GROUP FACILITATION: OFFERING MEETING DESIGN, PREPARATION, MANAGEMENT AND FOLLOW-UP FOR SMALL AND LARGE GROUPS. SMALL CLAIMS MEDIATION PROGRAM: RESTORATIVE JUSTICE PROGRAM: PROVIDING MEDIATIONS FOR OFFENDERS REFERRED FROM THE COUNTY PROBATION DEPARTMENT. THESE MEDIATIONS INCLUDE FACILITATED CONVERSATIONS BETWEEN OFFENDERS AND THE VICTIMS OF THEIR CRIMES; NEIGHBORHOODS IMPACTED BY JUVENILE CRIME, AND CONFERENCES BETWEEN OFFENDERS AND THEIR FAMILIES. CRCS PARENT-TEEN MEDIATION PROGRAM HELPS TO BUILD COMMUNICATION IN FAMILIES WHOSE CHILDREN HAVE BEEN INVOLVED WITH THE JUSTICE SYSTEM. HOUSING MEDIATION PROGRAM: PROVIDING MEDIATION TO LANDLORDS AND TENANTS, PRE AND POST COURT FILING OF UNLAWFUL DETAINER CASES. OUR PROGRAMS PROVIDED ALMOST 4,000 HOURS OF MEDIATION, FACILITATION, TRAINING AND EDUCATION TO OVER 2,000 UNDUPLICATED INDIVIDUALS DURING THE FISCAL YEAR. WE WERE ABLE TO PROVIDE THIS LEVEL OF SERVICE WITH THE SUPPORT OF OVER 40 CRC TRAINED VOLUNTEERS AND 4 FULL TIME AND 3 PART TIME STAFF.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since December 1996.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

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