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Heartline Inc

EIN 73-0800311 · Oklahoma City, OK

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood74 out of 100GovernanceStrong90 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

HEARTLINE CONNECTS OKLAHOMANS TO HELP, HOPE AND INFORMATION - 24 HOURS A DAY.

Income
$9.1 million
Spending
$9.3 million
Spent on programs
89%
Reserves
5.9 months of spending
Largest source of income
government grants, 85%
Employees
204
Volunteers
15
Highest pay
$171,684, chief executive officer

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 74 out of 100. Higher than 58% of charities in its peer group (mental health, $1m to $10m).

  • Reserves

    20 of 35

    Spendable reserves would cover 5.9 months of spending.

  • Debt

    16 of 20

    It owes 15% of what it owns.

  • Living within its means

    8 of 15

    Spending exceeded income by 2% of income.

  • Income trend

    15 of 15

    Income rose 14% on the year before.

  • Spending floor

    15 of 15

    89% of spending went to programs and raising each dollar of donations cost 2 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 90 out of 100. Higher than 51% of charities in its peer group (mental health, $1m to $10m).

  • Independent board

    25 of 25

    15 of 15 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    0 of 10

    Did not give the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (5)
  1. $1.4 million spent. 2-1-1 IS A FREE, 24-HOUR PHONE SERVICE THAT PROVIDES OKLAHOMANS ACCESS TO INFORMATION ABOUT HEALTH AND HUMAN SERVICES. HIGHLY TRAINED 2-1-1 CALL SPECIALISTS OFFER COMPASSIONATE ENGAGEMENT AND CAN MAKE IN-DEPTH ASSESSMENTS AND REFERRAL PLANS BASED ON ELIGIBILITY REQUIREMENTS FOR EACH PROGRAM.
  2. $6.1 million spent. HEARTLINES CALL CENTER HANDLES INCOMING CALLS FOR 76 COUNTIES IN THE STATE OF OKLAHOMA FOR THE YOUTH CRISIS MOBILE RESPONSE. HEARTLINE IS ON THE FRONTLINES FOR ASSISTING IN THE PROVISION OF RAPID, COMMUNITY-BASED MOBILE RESPONSE INTERVENTION SERVICES FOR CHILDREN, YOUTH AND YOUNG ADULTS UP TO THE AGE OF 25 WHO ARE EXPERIENCING BEHAVIORAL, MENTAL, SOCIAL, EMOTIONAL, SUBSTANCE ABUSE, AND/OR PSYCHIATRIC CRISIS IN THE STATE OF OKLAHOMA 24/7/365. ONCE A CALLER IS LINKED WITH HEARTLINE, WE DEESCALATE, TRIAGE, AND CONNECT THEM WITH A MENTAL HEALTH MOBILE RESPONSE PROFESSIONAL IN THEIR COUNTY VIA THE PHONE FOR IMMEDIATE FACE TO FACE CARE AND FOLLOW UP.
  3. $724,691 spent. HEARTLINES SUICIDE PREVENTION AND AWARENESS PROGRAMS PROVIDE OKLAHOMANS WITH (ACCREDITED) BEST PRACTICES FOR IDENTIFYING WARNING SIGNS AND RISK FACTORS FOR INDIVIDUALS AT RISK FOR SUICIDE AND MENTAL HEALTH CRISIS ON HOW TO PROPERLY INTERVENE. HEARTLINE CONTINUES TO HAVE A COMMUNITY PRESENCE WITHIN SCHOOLS, LAW ENFORCEMENT TRAININGS, PROFESSIONAL AND VOLUNTEER SOCIAL SERVICE GROUPS BY PROVIDING A VARIETY OF SUICIDE PREVENTION AND INTERVENTION TRAININGS SUCH AS QUESTION-PERSUADE- REFER (QPR) , TALK SAVES LIVES, AND THE EVIDENCE-BASED APPLIED SUICIDE INTERVENTION SKILLS TRAINING (ASIST). HEARTLINES CRISIS TRAINED STAFF AND VOLUNTEERS ANSWER CALLS FOR 76 COUNTIES IN OKLAHOMA FROM THE NATIONAL SUICIDE PREVENTION LIFELINE (NSPL) AND ONLINE CHATS AND TEXT VIA THE NATIONAL SUICIDE PREVENTION LIFELINE (NSPL) CHAT SERVICES.
  4. $35,079 spent. HEARTLINES HOMELESS SERVICES PROVIDES THE CENTRALIZED PHONE SCREENING INTAKE FOR OKLAHOMAN VETERANS OR INDIVIDUALS, WHO ARE HOMELESS OR AT RISK OF BECOMING HOMELESS. WE PROVIDE APPROPRIATE RESOURCES AND COORDINATE SERVICES FOR RAPID-REHOUSING AND HOMELESS PREVENTION SERVICES.
  5. HEARTLINES HOMELESS SERVICES PROVIDES THE CENTRALIZED PHONE SCREENING 35079. 0. 0.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since March 1972.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.