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The Florence Crittenton Agency Inc

EIN 62-6044288 · Knoxville, TN

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood88 out of 100GovernanceStrong93 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

THE MISSION OF THE FLORENCE CRITTENTON AGENCY ("FCA") IS TO STRENGTHEN COMMUNITIES THROUGH EFFECTIVE PREVENTION AND TREATMENT SERVICES TO CHILDREN AND FAMILIES. FCA PROVIDES SUPPORT SERVICES THAT ADDRESS EDUCATIONAL NEEDS, BEHAVIORAL AND MENTAL HEALTH ISSUES, SUBSTANCE ABUSE EDUCATION AND TREATMENT, AS WELL AS ALTERNATIVE LIVING ARRANGEMENTS.

Income
$4.0 million
Spending
$4.2 million
Spent on programs
80%
Reserves
16.4 months of spending
Largest source of income
fees for its services, 89%
Employees
63
Volunteers
0
Highest pay
$297,304, president/ceo

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 88 out of 100.

  • Reserves

    35 of 35

    Spendable reserves would cover 16.4 months of spending.

  • Debt

    20 of 20

    It owes 4% of what it owns.

  • Living within its means

    8 of 15

    Spending exceeded income by 4% of income.

  • Income trend

    10 of 15

    Income fell 4% on the year before.

  • Spending floor

    15 of 15

    80% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 93 out of 100.

  • Independent board

    25 of 25

    9 of 9 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    0 of 7

    Reports no written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $1.5 million spent. THE FCA'S LARGEST PROGRAM SERVICE IS THE YOUTH SUMMIT OF RECOVERY, WHICH IS A 24 BED, SECURE RESIDENTIAL TREATMENT PROGRAM. THIS PROGRAM IS DESIGNED TO MEET THE NEEDS OF ADOLESCENTS (MALE AND FEMALE) BETWEEN THE AGES OF 13 - 17 WHO HAVE AN ALCOHOL AND/OR DRUG ABUSE DIAGNOSIS, A HISTORY OF FAILED SUBSTANCE ABUSE TREATMENT, AND ARE IN NEED OF A SECURE SHORT-TERM RESIDENTIAL TREATMENT PROGRAM. SERVICES INCLUDE ON-SITE ACADEMIC EDUCATION, DAILY SUBSTANCE ABUSE EDUCATION/TREATMENT, RELAPSE PREVENTION PLANNING, AND INDIVIDUAL AND FAMILY THERAPY. ABOUT 85% OF THE ADOLESCENTS IN THE PROGRAM ARE STEPPED-DOWN TO HOME OR A FOSTER HOME.
  2. $1.3 million spent. THE SECOND LARGEST SERVICE IS THE CRITTENTON YOUTH SERVICES. THIS 32 BED NON-SECURE RESIDENTIAL PROGRAM SUPPORTS THE TREATMENT OF ADOLESCENT FEMALES, AGES 13 - 18, WHO HAVE MODERATE TO SEVERE EMOTIONAL AND BEHAVIORAL PROBLEMS. ON-SITE ACADEMIC EDUCATION, DAY TREATMENT, INDIVIDUAL AND FAMILY COUNSELING, AND SUBSTANCE ABUSE EDUCATION ARE PROVIDED TO THESE ADOLESCENTS. ABOUT 85% OF THESE ADOLESCENTS ACHIEVE PERMANENCY THROUGH STEPDOWNS TO FAMILY OR RELATIVES. A FULLY-ACCREDITED SCHOOL PROVIDES RESIDENTS WITH EXPANDED EDUCATIONAL OPPORTUNITIES THAT SUPPORT THEIR EFFORTS FOR COMMUNITY PLACEMENT AND PUBLIC EDUCATION.
  3. $538,754 spent. THE FCA'S THIRD LARGEST PROGRAM IS NEW PATHWAYS ACADEMY (NPA). THIS ON-SITE SCHOOL PROVIDES EDUCATION FOR ALL YOUTH IN RESIDENTIAL TREATMENT PROGRAMS. NPA IS A FULLY ACCREDITED CATEGORY 1 (NON-PUBLIC), TITLE 1 SCHOOL THAT PROVIDES DAILY CLASSROOM INSTRUCTION TO A SPECIAL POPULATION OF AT-RISK MIDDLE AND HIGH SCHOOL STUDENTS IN STATE CUSTODY. THESE ADOLESCENTS NEED HIGHLY FOCUSED INSTRUCTION TO HELP THEM STAY IN SCHOOL, RECOVER CREDITS, ESTABLISH A CLEAR EDUCATIONAL PATH, GRADUATE FROM HIGH SCHOOL, OBTAIN A HISET/GED, GAIN ESSENTIAL EMPLOYMENT SKILLS, ASSIST IN THE COMMUNITY, AND RECEIVE ASSISTANCE ON COLLEGE AND JOB APPLICATIONS.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since July 1964.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

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