Volunteer Behavioral Health Care System
Public records show a registered, tax-exempt organization in good standing.
What it says it does
PROVIDE BEHAVIORAL HEALTH SERVICES TO CLIENTS LOCATED IN MIDDLE AND EAST TENNESSEE
- Income
- $95.0 million
- Spending
- $81.6 million
- Spent on programs
- 80%
- Reserves
- 3.9 months of spending
- Largest source of income
- government grants, 65%
- Employees
- 1,310
- Volunteers
- 0
- Highest pay
- $342,365, pyschiatrist
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 85 out of 100. Higher than 81% of charities in its peer group (mental health, $10m to $100m).
Reserves
20 of 35Spendable reserves would cover 3.9 months of spending.
Debt
20 of 20It owes 11% of what it owns.
Living within its means
15 of 15Income exceeded spending by 14% of income.
Income trend
15 of 15Income rose 17% on the year before.
Spending floor
15 of 1580% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 37% of charities in its peer group (mental health, $10m to $100m).
Independent board
25 of 2513 of 13 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (4)
- $5.5 million spent. MEDICAL SERVICES - VOLUNTEER PROVIDES PSYCHIATRIC EVALUATIONS AND MEDICATION MANAGEMENT SERVICES PERFORMED BY MD'S AND NURSE PRACTITIONERS FOR POPULATION GROUPS SERVED WITHIN THE VOLUNTEER SYSTEM.
- $8.8 million spent. CASE MANAGEMENT CARE COORDINATION - CASE MANAGEMENT IS A SERIES OF ACTIONS TAKEN WHOSE MAJOR RESPONSIBILITIES ARE TO HELP A CLIENT MAKE INFORMED CHOICES, TO ASSURE TIMELY AND COST-EFFECTIVE ACCESS TO QUALITY SERVICES, AND TO HELP A CLIENT TO MAKE AND/OR TAKE ADVANTAGE OF OPPORTUNITIES FOR GROWTH AND PERSONAL ENHANCEMENT. CASE MANAGERS HELP TO ARRANGE PROVISION OF MEDICAL, CRISIS, VOCATIONAL AND HOUSING SERVICES AS NEEDED. SERVICES INCLUDE IDENTIFYING NEEDS AND STRENGTHS, DEVELOPING SHORT AND LONG TERM GOALS AND ASSISTING TO ACCESS SERVICES REQUIRED TO ACCOMPLISH THOSE GOALS. CASE MANAGEMENT IS PROVIDED THROUGHOUT THE VOLUNTEER SYSTEM.
- $4.7 million spent. CRISIS - CRISIS SERVICES ARE AVAILABLE 24 HOURS A DAY TO RESPOND TO ADULTS EXPERIENCING A MENTAL HEALTH CRISIS. A MENTAL HEALTH CRISIS IS AN EMERGENCY CONDITION THAT INVOLVES A SERIOUS DISRUPTION IN AN INDIVIDUAL'S DAILY FUNCTIONING. CRISIS SERVICES OFFERS INFORMATION AND CRISIS PHONE COUNSELING, FACE TO FACE CRISIS EVALUATION, TRIAGE AND REFERRALS BY MOBILE CRISIS TEAMS. CRISIS WALK-IN CENTERS ARE AVAILABLE IN CHATTANOOGA AND COOKEVILLE. FOLLOW-UP SERVICES INCLUDE ENCOURAGEMENT AND ASSISTANCE FOR THE INDIVIDUAL IN ACCESSING ON-GOING SERVICES.
- $46.6 million spent. THE ORGANIZATION PROVIDES ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT, DIAGNOSTIC EVALUATIONS, TREATMENT AND FOLLOW UP CARE FOR CLIENTS FROM LOCATIONS COVERING 31 COUNTIES IN MIDDLE AND EAST TENNESSEE.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since August 1958.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.