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Heartland Services

EIN 62-0975525 · Sevierville, TN

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood81 out of 100GovernanceStrong90 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

OUR MISSION IS TO PROVIDE QUALITY SERVICES THAT PROMOTE PERSONAL CHOICE, SELF-RESPECT, AND DIGNITY

Income
$5.2 million
Spending
$4.6 million
Spent on programs
83%
Reserves
5.7 months of spending
Largest source of income
fees for its services, 86%
Employees
110
Highest pay
$130,275, exec. dir.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 81 out of 100. Higher than 61% of charities in its peer group (human services, $1m to $10m).

  • Reserves

    20 of 35

    Spendable reserves would cover 5.7 months of spending.

  • Debt

    16 of 20

    It owes 20% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 11% of income.

  • Income trend

    15 of 15

    Income rose 25% on the year before.

  • Spending floor

    15 of 15

    83% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 90 out of 100. Higher than 48% of charities in its peer group (human services, $1m to $10m).

  • Independent board

    25 of 25

    9 of 9 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    0 of 10

    Did not give the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (1)
  1. $3.8 million spent. MEDICAID WAIVER RESIDENTIAL, DAY, AND PERSONAL ASSISTANCE. RESIDENTIAL - THIS INCLUDES BOTH GROUP HOMES AND SUPPORTING LIVING IN FOUR COUNTIES. THIRTY EIGHT INDIVIDUALS ARE SERVED. ACHIEVEMENTS ARE RELATED TO COMMUNITY ACTIVITIES AND DAILY LIVING SKILLS. DAY - THIS INCLUDES SERVICES TO INDIVIDUALS IN PREVOCATIONAL TRAINING CENTERS, COMMUNITY BASED ACTIVITIES, OPPORTUNITIES FOR WORK, AND SERVES APPROXIMATELY ONE HUNDRED AND FIFTEEN INDIVIDUALS. ACHEIVEMENTS ARE RELATED TO PROVIDING OVERSIGHT/TRASPORTATION FOR PHYSICIANS/APPOINTMENTS AND PROVIDING LEISURE AND LEARNING ACTIVITIES. PERSONAL ASSISTANCE - PROVIDES ASSISTANCE TO INDIVIDUALS WHO LIVE IN THEIR OWN HOME. ACHEIVEMNTS INCLUDE HELPING INDIVIDUALS WITH DAILY LIFE SKILLS. MEDICAID WAIVER RESIDENTIAL, DAY, AND PERSONAL ASSISTANCE. RESIDENTIAL - THIS INCLUDES BOTH GROUP HOMES AND SUPPORTING LIVING IN FOUR COUNTIES. THIRTY EIGHT INDIVIDUALS ARE SERVED. ACHIEVEMENTS ARE RELATED TO COMMUNITY ACTIVITIES AND DAILY LIVING SKILLS. DAY - THIS INCLUDES SERVICES TO INDIVIDUALS IN PREVOCATIONAL TRAINING CENTERS, COMMUNITY BASED ACTIVITIES, OPPORTUNITIES FOR WORK, AND SERVES APPROXIMATELY ONE HUNDRED AND FIFTEEN INDIVIDUALS. ACHEIVEMENTS ARE RELATED TO PROVIDING OVERSIGHT/TRASPORTATION FOR PHYSICIANS/APPOINTMENTS AND PROVIDING LEISURE AND LEARNING ACTIVITIES. PERSONAL ASSISTANCE - PROVIDES ASSISTANCE TO INDIVIDUALS WHO LIVE IN THEIR OWN HOME. ACHEIVEMNTS INCLUDE HELPING INDIVIDUALS WITH DAILY LIFE SKILLS.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since October 1977.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.