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Goodwill Industries - Knoxville Inc

EIN 62-0868796 · Knoxville, TN

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthStrong96 out of 100GovernanceStrong95 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

GOODWILL INDUSTRIES-KNOXVILLE, INC. (THE ORGANIZATION") IS A NONPROFIT CORPORATION. OUR MISSION AT GOODWILL INDUSTRIES-KNOXVILLE, A 501(C)(3) NONPROFIT ORGANIZATION, IS CHANGING LIVES AND STRENGTHENING FAMILIES BY HELPING PEOPLE REACH THEIR FULL POTENTIAL THROUGH COMMUNITY-RELEVANT JOB TRAINING, WORK EXPERIENCES, AND CAREER SERVICES.

Income
$24.5 million
Spending
$22.8 million
Spent on programs
94%
Reserves
18.8 months of spending
Largest source of income
fees for its services, 66%
Employees
664
Volunteers
10
Highest pay
$348,790, president & ceo

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Strong: 96 out of 100. Higher than 91% of charities in its peer group (employment, $10m to $100m).

  • Reserves

    35 of 35

    Spendable reserves would cover 18.8 months of spending.

  • Debt

    16 of 20

    It owes 16% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 7% of income.

  • Income trend

    15 of 15

    Income rose 8% on the year before.

  • Spending floor

    15 of 15

    94% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 95 out of 100. Higher than 38% of charities in its peer group (employment, $10m to $100m).

  • Independent board

    25 of 25

    13 of 13 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    0 of 5

    Reports no independent review process for its chief executive's pay.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $1.3 million spent. GOOD PROSPECTS: GOOD PROSPECTS ASSISTS CLIENTS IN REACHING GOALS TOWARD ACHIEVING STABILITY AND SELF-SUFFICIENCY BY CONNECTING THEM WITH NECESSARY RESOURCES AND SERVICES. DIGITAL SKILLS TRAINING: GOODWILL INDUSTRIES - KNOXVILLE, INC. OFFERS AN ARRAY OF VIRTUAL AND IN-PERSON TRAINING PROGRAMS DESIGNED TO ENHANCE THE DIGITAL SKILLS NEEDED TO COMPETE IN TODAY'S WORKFORCE. THROUGH OUR GROW WITH GOOGLE GRANT FOR JUSTICE IMPACTED INDIVIDUALS AND TECHNICAL PROGRAMS, WE ARE ABLE TO OFFER NORTHSTAR CERTIFICATIONS IN BASIC COMPUTER SKILLS, INTERNET BASICS, EMAIL USAGE, WINDOWS 10, SOCIAL MEDIA, INFORMATION LITERACY, INTERNET SAFETY, CREATING A RESUME, JOB SEARCHING, APPLYING ONLINE, MICROSOFT AND GOOGLE APPS. 63 INDIVIDUALS RECEIVED DIGITAL LITERACY SERVICES.CERTIFIED NURSE ASSISTANT TRAINING: THE CNA PROGRAM PREPARES STUDENTS TO SIT FOR THE NURSE AIDE TRAINING (NAT) STATE CERTIFICATION EXAM AND BECOME EMPLOYED AS CERTIFIED NURSE ASSISTANTS. 135 CLIENTS WERE SERVED IN 2025.WORK ADJUSTMENT FOR ADULTS: PAID WORK OPPORTUNITIES FOR PARTICIPANTS TO GAIN GENERAL WORK-RELATED SKILLS VALUABLE IN ANY ENVIRONMENT. THIS PROGRAM IS IDEAL FOR INDIVIDUALS THAT HAVE NEVER WORKED, HAVE BEEN UNSUCCESSFUL IN WORK ATTEMPTS, OR ARE RETURNING TO WORK FOR THE FIRST TIME AFTER ACQUIRING A DISABILITY.WORK ADJUSTMENT FOR STUDENTS: PAID WORK OPPORTUNITIES THAT EXPAND GENERAL WORK-RELATED SKILLS VALUABLE IN ANY ENVIRONMENT, WHILE MEETING THE REQUIREMENTS OF HIS/HER INDIVIDUAL EDUCATION PLAN. STUDENTS ATTEND AS PART OF THEIR SCHOOL DAY.SUPPORTED EMPLOYMENT: PROVIDES JOB PLACEMENT ASSISTANCE, JOB COACHING, AND LONG-TERM SUPPORT AND RETENTION SERVICES TO OBTAIN AND MAINTAIN COMPETITIVE EMPLOYMENT IN THE COMMUNITY. INDIVIDUALS MUST BE REFERRED BY THE DIVISION OF REHABILITATION SERVICES.JOB READINESS TRAINING & JOB PLACEMENT SERVICES: THIS PROGRAM IS TYPICALLY OFFERED IN THE FOLLOWING SEQUENCE: JOB READINESS TRAINING, PLACEMENT, AND RETENTION. DURING JOB READINESS TRAINING, INDIVIDUALS ARE ASSISTED IN SELF-IDENTIFYING BARRIERS TO EMPLOYMENT AND DEVELOP A PLAN FOR DECREASING OR ELIMINATING THOSE BARRIERS SO THAT EMPLOYMENT CAN BE OBTAINED.
  2. $18.1 million spent. DONATED GOODS AND RETAIL PROGRAM SERVICES: GOODWILL INDUSTRIES KNOXVILLE, INC. UTILIZES ITS RESALE STRATEGIES TO PROVIDE ON THE JOB TRAINING TO PERSONS WITH DISABILITIES AND OTHER BARRIERS TO EMPLOYMENT SUCH AS MULTI-GENERATIONAL POVERTY, HISTORY OF INCARCERATION, LIMITED EDUCATION, AND NO WORK EXPERIENCE. GOODWILL ACCEPTS CLOTHING AND OTHER HOUSEHOLD GOODS FROM THE PUBLIC AND SELLS THESE DONATIONS IN GOODWILL COMMUNITY-BASED STORES. REVENUE FROM THE SALE OF THESE GOODS GOES DIRECTLY TOWARD SUPPORTING AND GROWING CRITICAL LOCAL PROGRAMS AND JOB PLACEMENT SERVICES.239,917 DONATIONS WERE RECEIVED IN 2025.
  3. $2.1 million spent. CONTRACTS: GOODWILL HAS CONTRACTS WITH PRIVATE BUSINESSES AND GOVERNMENTAL AGENCIES TO PROVIDE VARIOUS GOODS AND SERVICES. THIS AIDS IN WORK ADJUSTMENT AND SKILLS TRAINING, WHICH ARE INTEGRAL TO THE REHABILITATION PROCESS. CONTRACTS ALSO HELP TO PROVIDE PAID TRAINING OPPORTUNITIES AND FEDERAL AND STATE PROGRAMS THAT FOCUS ON PROVIDING JOBS FOR INDIVIDUALS WITH DISABILITIES.100+ EMPLOYERS PARTNERED WITH GOODWILL TO PLACE EAST TENNESSEANS INTO JOBS.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since March 1972.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.