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Northwest Behavioral Health Services Inc

EIN 59-3128476 · Jacksonville, FL

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthWeak23 out of 100GovernanceGood70 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

TO ENHANCE THE QUALITY OF LIFE FOR UNDERSERVED YOUTHS, ADULTS AND FAMILIES EXPERIENCING MENTAL HEALTH DISORDERS, SOCIAL MALADJUSTMENT AND OTHER AT RISK BEHAVIORS. THE ORGANIZATION SEEKS TO EMPOWER THESE INDIVIDUALS TO LIVE MEANINGFUL AND PRODUCTIVE LIVES IN THE COMMUNITY THROUGH THE PROVISION OF COMPREHENSIVE BEHAVIORAL OF AND INTEGRATED HEALTH SERVICES.

Income
$2.3 million
Spending
$2.4 million
Spent on programs
57%
Reserves
-1.4 months of spending
Largest source of income
fees for its services, 42%
Employees
76
Highest pay
$83,573, executive di

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Weak: 23 out of 100. Higher than 1% of charities in its peer group (mental health, $1m to $10m).

  • Reserves

    0 of 35

    Spendable reserves are negative: it owes or has committed more than it holds.

  • Debt

    2 of 20

    It owes 90% of what it owns.

  • Living within its means

    8 of 15

    Spending exceeded income by 3% of income.

  • Income trend

    5 of 15

    Income fell 17% on the year before.

  • Spending floor

    8 of 15

    57% of spending went to programs and raising each dollar of donations cost 1 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Good: 70 out of 100. Higher than 23% of charities in its peer group (mental health, $1m to $10m).

  • Independent board

    25 of 25

    14 of 14 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    0 of 8

    Reports no written whistleblower policy.

  • Record keeping policy

    0 of 7

    Reports no written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    0 of 10

    Did not give the board a copy of this return before filing it.

  • Pay set independently

    0 of 5

    Reports no independent review process for its chief executive's pay.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (5)
  1. $505,382 spent. THE MENTAL HEALTH OUTPATIENT PROGRAM AIMS TO STRENGTHEN FAMILIES, PROMOTE HEALTHY LIVING, AND HELP REDUCE HOMELESSNESS AMONG INDIVIDUALS LIVING WITH MENTAL ILLNESS. THIS REMAINS A SIGNIFICANT UNMET NEED WITHIN THE NORTHWEST QUADRANT OF DUVAL COUNTY AND THROUGHOUT NASSAU COUNTY. APPROXIMATELY 100 INDIVIDUALS RECEIVED OUTPATIENT SERVICES DURING THE YEAR.
  2. $309,449 spent. MENTAL HEALTH CASE MANAGEMENT CONTINUES TO IMPLEMENT STRATEGIES TO IMPROVE PROGRAM PERFORMANCE TO THE CHRONICALLY AND SEVERELY MENTALLY ILL, LINKING THE ADULTS TO COMMUNITY RESOURCES AND ACTIVITIES, MONITORING THOSE SERVICES AND ADVOCATING IN HIS OR HER BEHALF IN THE NORTHWEST QUADRANT OF DUVAL COUNTY. APPROXIMATELY 640 PERSONS WERE SERVED DURING THE YEAR.
  3. $233,452 spent. THE ORGANIZATION PROVIDED TARGETED CASE MANAGEMENT AND BEHAVIORAL HEALTH SERVICES TO FOUR DUVAL COUNTY PUBLIC SCHOOLS THROUGH THE BOYS & GIRLS CLUB OF NORTHEAST FLORIDA. THESE SCHOOLS INCLUDE ARLINGTON HEIGHTS, ARLINGTON ELEMENTARY, NORTHWESTERN LEGENDS, AND HIGHLANDS ELEMENTARY. IN ADDITION TO CASE MANAGEMENT, NWBH FACILITATES WORKSHOPS THAT FOCUS ON BUILDING SELF- ESTEEM, CHARACTER AND LEADERSHIP, YOUTH SUICIDE-PREVENTION AWARENESS, AND OTHER IMPORTANT LIFE-SKILLS. APPROXIMATELY 350 STUDENTS AND BOYS & GIRLS CLUB MEMBERS BENEFIT FROM THESE SERVICES EACH YEAR. NWBH ALSO PROVIDES SPECIALIZED WORKSHOPS FOR SENIORS THROUGH THE CITY OF JACKSONVILLE'S SENIOR SERVICES PROGRAM. THESE SESSIONS FOCUS PRIMARILY ON GRIEF EDUCATION, EMOTIONAL WELLNESS, AND HEALTHY COPING STRATEGIES. APPROXIMATELY 200 SENIORS PARTICIPATED IN THESE WORKSHOPS. THE ORGANIZATION PROVIDED TARGETED CASE MANAGEMENT AND BEHAVIORAL HEALTH SERVICES TO FOUR DUVAL COUNTY PUBLIC SCHOOLS THROUGH THE BOYS & GIRLS CLUB OF NORTHEAST FLORIDA. THESE SCHOOLS INCLUDE ARLINGTON HEIGHTS, ARLINGTON ELEMENTARY, NORTHWESTERN LEGENDS, AND HIGHLANDS ELEMENTARY. IN ADDITION TO CASE MANAGEMENT, NWBH FACILITATES WORKSHOPS THAT FOCUS ON BUILDING SELF- ESTEEM, CHARACTER AND LEADERSHIP, YOUTH SUICIDE-PREVENTION AWARENESS, AND OTHER IMPORTANT LIFE-SKILLS. APPROXIMATELY 350 STUDENTS AND BOYS & GIRLS CLUB MEMBERS BENEFIT FROM THESE SERVICES EACH YEAR. NWBH ALSO PROVIDES SPECIALIZED WORKSHOPS FOR SENIORS THROUGH THE CITY OF JACKSONVILLE'S SENIOR SERVICES PROGRAM. THESE SESSIONS FOCUS PRIMARILY ON GRIEF EDUCATION, EMOTIONAL WELLNESS, AND HEALTHY COPING STRATEGIES. APPROXIMATELY 200 SENIORS PARTICIPATED IN THESE WORKSHOPS.
  4. $328,275 spent. MENTAL HEALTH CHILDREN'S AND TREATING TRAUMA PROGRAMS PROVIDED MENTAL AND BEHAVIORAL HEALTH INTERVENTION SERVICES FOR AND FAMILIES THAT EXPERIENCE STRESS AS TRAUMATIC INCIDENT WHICH INCLUDED IMMEDIATE, SHORT TERM CRISIS STABILITY, GRIEF AND TRAUMA SUPPORT IN THE NORWEST QUADRANT OF DUVAL COUNTY. APPROXIMATELY 180 PEOPLE WERE SERVED DURING THE YEAR.
  5. MENTAL HEALTH CHILDREN'S AND TREATING TRAUMA PROGRAMS PROVIDED MENTAL AND BEHAVIORAL HEALTH INTERVENTION SERVICES FOR AND FAMILIES THAT EXPERIENCE STRESS AS TRAUMATIC INCIDENT WHICH INCLUDED IMMEDIATE, SHORT TERM CRISIS STABILITY, GRIEF AND TRAUMA SUPPORT IN THE NORWEST QUADRANT OF DUVAL COUNTY. APPROXIMATELY 180 PEOPLE WERE SERVED DURING THE YEAR.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Worth knowing.

    Status was revoked on November 15, 2019 for not filing returns for three years, and reinstated on November 15, 2019.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since October 2021.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

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