Hope and Help Center of Central Florida Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
TO END THE HIV/STI EPIDEMIC IN FLORIDA THROUGH COMPREHENSIVE HEALTH EDUCATION, PREVENTION, TESTING AND TREATMENT.
- Income
- $32.8 million
- Spending
- $33.7 million
- Spent on programs
- 96%
- Reserves
- 8.1 months of spending
- Largest source of income
- fees for its services, 88%
- Employees
- 107
- Volunteers
- 20
- Highest pay
- $218,978, executive director (thru 4-25)
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 81 out of 100.
Reserves
28 of 35Spendable reserves would cover 8.1 months of spending.
Debt
20 of 20It owes 9% of what it owns.
Living within its means
8 of 15Spending exceeded income by 3% of income.
Income trend
10 of 15Income fell 2% on the year before.
Spending floor
15 of 1596% of spending went to programs and raising each dollar of donations cost 9 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100.
Independent board
25 of 259 of 9 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (5)
- $26.5 million spent. PHARMACY AND 340B: HOPE & HELP OWNS A SMALL LOCAL PHARMACY, HOPE & HELP PHARMACY LLC. AS A RETAIL PHARMACY, IT SERVES AS AN ACCESSIBLE POINT OF CARE, FOSTERING WELLNESS THROUGH MEDICATION SAFETY AND EXPANDED SERVICES. SIMULTANEOUSLY, OPC ACTIVELY PARTICIPATES IN THE 340B PROGRAM, WHICH EXTENDS AFFORDABLE MEDICATION ACCESS TO VULNERABLE POPULATIONS. DESPITE OVERSIGHT CONCERNS, THE 340B PROGRAM REMAINS INTEGRAL TO ADDRESSING DISPARITIES IN MEDICATION ACCESS. HOPE & HELP PHARMACY LLC, THROUGH ITS RETAIL AND 340B INITIATIVES, CONTRIBUTES TO A HEALTHCARE SYSTEM CENTERED ON EQUITY, ACCESSIBILITY, AND RESPONSIVENESS TO DIVERSE COMMUNITY NEEDS. THE 340B PROGRAM STANDS AS A CRUCIAL PILLAR IN OUR COMMITMENT TO BROADENING ACCESS TO AFFORDABLE MEDICATIONS FOR UNDERSERVED POPULATIONS. THIS PROGRAM ALLOWS US TO PURCHASE PRESCRIPTION MEDICATIONS AT SIGNIFICANTLY DISCOUNTED PRICES. BY LEVERAGING THESE COST SAVINGS, WE CAN EXPAND OUR CAPACITY TO SERVE VULNERABLE AND LOW-INCOME PATIENT POPULATIONS. THE PROGRAM PLAYS A PIVOTAL ROLE IN ENHANCING THE FINANCIAL SUSTAINABILITY OF OUR AGENCY, ALLOWING US TO REINVEST IN CRITICAL SERVICES AND COMMUNITY OUTREACH INITIATIVES WITH THE SAVINGS. THROUGH THE 340B PROGRAM, WE STRIVE TO BRIDGE GAPS IN HEALTHCARE ACCESS, ULTIMATELY CONTRIBUTING TO IMPROVED HEALTH OUTCOMES AND GREATER EQUITY IN HEALTHCARE DELIVERY. PATIENCE ASSISTANCE PROGRAM: THE PATIENT ASSISTANCE PROGRAM IS AN ESSENTIAL INITIATIVE DESIGNED TO AID INDIVIDUALS FACING FINANCIAL OBSTACLES IN OBTAINING NECESSARY MEDICAL TREATMENTS, MEDICATIONS, HOUSING, FOOD, TRANSPORTATION TO MEDICAL APPOINTMENTS, AND ADDRESSING UNEXPECTED LIFE EMERGENCIES. THE PROGRAM'S MISSION IS TO ENHANCE HEALTH AND LIFE OUTCOMES AND ENSURE EQUITABLE HEALTHCARE ACCESS. IT AIMS TO PROVIDE FINANCIAL ASSISTANCE FOR PRESCRIBED MEDICATIONS, REDUCE ECONOMIC BURDENS RELATED TO MEDICAL TREATMENTS, AND FOSTER A SENSE OF COMMUNITY AMONG PARTICIPANTS. ELIGIBILITY CRITERIA INCLUDE DEMONSTRATING FINANCIAL NEED AND MEETING RESIDENCY REQUIREMENTS WITHIN A SPECIFIED GEOGRAPHIC AREA. PARTICIPANTS BENEFIT FROM FINANCIAL ASSISTANCE, DISCOUNTED RATES FROM PHARMACEUTICAL COMPANIES AND HEALTHCARE PROVIDERS, EDUCATIONAL RESOURCES, AND ONGOING SUPPORT TO NAVIGATE THE HEALTHCARE SYSTEM. THE APPLICATION PROCESS INVOLVES COMPLETING THE APPROPRIATE FORM, WITH A DEDICATED TEAM REVIEWING APPLICATIONS PROMPTLY TO ENSURE TIMELY SUPPORT. THE PROGRAM'S SUCCESS IS EVIDENT IN THE IMPROVED HEALTH AND WELL-BEING OF ITS BENEFICIARIES, UNDERSCORING ITS COMMITMENT TO PROMOTING HEALTH EQUITY AND ENHANCING THE QUALITY OF LIFE FOR THOSE IN NEED.
- $1.6 million spent. Prevention: OUR PREVENTION PROGRAM IS COMPREHENSIVE AND INCLUSIVE, ADDRESSING NOT ONLY HIV BUT ALSO OTHER SEXUALLY TRANSMITTED INFECTIONS (STIS) SUCH AS SYPHILIS AND HEPATITIS C. IN ADDITION TO OFFERING EDUCATIONAL PRESENTATIONS, TRAINING, AND INTERVENTIONS, OUR HEALTH EDUCATORS CONDUCT OUTREACH TO MINORITY AND UNDERSERVED COMMUNITIES ACROSS CENTRAL FLORIDA. INDIVIDUALS WHO TEST POSITIVE FOR ANY OF THESE INFECTIONS ARE IMMEDIATELY CONNECTED WITH APPROPRIATE RESOURCES AND SUPPORT SERVICES. FURTHERMORE, OUR SYRINGE EXCHANGE PROGRAM PLAYS A VITAL ROLE IN HARM REDUCTION BY PROVIDING INDIVIDUALS WITH ACCESS TO WOUND CARE SUPPLIES, CLEAN NEEDLES IN EXCHANGE FOR THEIR USED ONES, AND RECOVERY EDUCATION AND RESOURCES. THIS INITIATIVE NOT ONLY HELPS PREVENT THE TRANSMISSION OF BLOOD-BORNE INFECTIONS SUCH AS HIV AND HEPATITIS C BUT ALSO PROMOTES SAFER INJECTION PRACTICES. ADDITIONALLY, WE DISTRIBUTE NARCAN, AN OPIOID OVERDOSE REVERSAL MEDICATION, TO FURTHER ADDRESS THE OPIOID CRISIS AND PREVENT OVERDOSE DEATHS WITHIN OUR COMMUNITIES. OUR PREVENTION PROGRAM IS COMMITTED TO MEETING THE DIVERSE NEEDS OF OUR COMMUNITY MEMBERS AND ENSURING THAT THEY HAVE ACCESS TO THE RESOURCES AND SUPPORT NECESSARY TO MAINTAIN THEIR HEALTH AND WELL-BEING.
- $1.9 million spent. Medical Case Management & Peer Support: MEDICAL CASE MANAGERS PROVIDE A RANGE OF CLIENT-CENTERED SERVICES THAT LINK CLIENTS WITH HEALTH CARE, PSYCHOSOCIAL, AND OTHER SERVICES. COORDINATION AND FOLLOW-UP OF MEDICAL TREATMENTS ARE COMPONENTS OF MEDICAL CASE MANAGEMENT. SERVICES ENSURE TIMELY, COORDINATED ACCESS TO MEDICALLY APPROPRIATE LEVELS OF HEALTH AND SUPPORT SERVICES AND CONTINUITY OF CARE THROUGH ONGOING ASSESSMENT OF CLIENTSKEY FAMILY MEMBERS' NEEDS AND PERSONAL SUPPORT SYSTEMS. MEDICAL CASE MANAGEMENT INCLUDES TREATMENT ADHERENCE COUNSELING TO ENSURE READINESS FOR AND ADHERENCE TO COMPLEX HIV/AIDS REGIMENS. DURING THE 2024-2025 FISCAL YEAR, MEDICAL CASE MANAGERS CONDUCTED MEETINGS WITH 585 CLIENTS, 101 OF WHICH WERE NEW TO THE AGENCY, TOTALING 6,496 HOURS DURING THE FISCAL YEAR.
- $2.2 million spent. OTHER PROGRAM SERVICES
- REFERRAL FOR HEALTHCARE AND SUPPORT SERVICES SPECIALISTS: REFERRAL FOR HEALTHCARE AND SUPPORT SERVICES SPECIALISTS PROVIDE ADVICE AND ASSISTANCE IN OBTAINING MEDICAL, SOCIAL, COMMUNITY, LEGAL, FINANCIAL, AND OTHER NEEDED SERVICES. IN THE ORLANDO EMA, REFERRAL FOR HEALTHCARE AND SUPPORT SERVICES SPECIALISTS PRIMARILY CONDUCT ANNUAL ASSESSMENT OF THE ELIGIBLE CONSUMER TO DETERMINE SERVICE NEEDS, PROVIDE REFERRAL AND RELATED ACTIVITIES TO HELP THE CONSUMER OBTAIN NEEDED SERVICES. DURING THE 2024-2025 FISCAL YEAR, REFERRALS FOR HEALTHCARE AND SUPPORT SERVICES SPECIALISTS MET WITH 1031 CLIENTS, 265 OF WHICH WERE NEW TO THE AGENCY. A TOTAL OF 6,963 HOURS WERE PROVIDED TO THE CLIENTS DURING THE FISCAL YEAR FOR REFERRAL FOR HEALTHCARE AND SUPPORT SERVICES SPECIALISTS. HOPWA: THE HOPWA PROGRAM PROVIDES HOUSING ASSISTANCE AND SUPPORTIVE SERVICES TO INDIVIDUALS LIVING WITH HIV/AIDS, HELPING TO ENSURE STABLE HOUSING AND IMPROVE OVERALL WELL-BEING. WITHIN THE ORLANDO EMA, THE HOPWA PROGRAM OFFERS EMERGENCY, TEMPORARY, AND PERMANENT HOUSING SOLUTIONS, ALONG WITH CASE MANAGEMENT AND SUPPORT SERVICES TO HELP CONSUMERS MAINTAIN HOUSING STABILITY. DURING THE 2024-2025 FISCAL YEAR, THE HOPWA PROGRAM ASSISTED 215 CLIENTS, INCLUDING 71 NEW PARTICIPANTS, PROVIDING A TOTAL OF 2,897 HOUSING SUPPORT HOURS TO HELP CONSUMERS ACCESS AND MAINTAIN SAFE, AFFORDABLE HOUSING.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since April 1989.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.