North Central Florida Hospice Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
THE MISSION OF NORTH CENTRAL FLORIDA HOSPICE, INC. (HAVEN HOSPICE) IS TO HONOR LIFE BY PROVIDING COMFORT, CARE AND COMPASSION TO THOSE WE SERVE. NORTH CENTRAL FLORIDA HOSPICE, INC. (HAVEN HOSPICE) HELPS PATIENTS BE AS COMFORTABLE AS POSSIBLE AND PROVIDES THEIR CAREGIVERS WITH NEEDED RESOURCES AND ASSISTANCE. HAVEN HOSPICE PROVIDES THE MOST CURRENT THERAPIES AND METHODS TO MAXIMIZE COMFORT AND CARE TO PATIENTS INCLUDING ACCESS TO PROFESSIONAL STAFF AROUND THE CLOCK. HAVEN HOSPICE PROVIDES CLINICAL EDUCATION ABOUT END-OF-LIFE AND PALLIATIVE CARE, GRIEF SUPPORT TO CHILDREN AND FAMILIES AND BEREAVEMENT PROGRAMS FOR BOTH GROUPS AND INDIVIDUALS IN ITS SERVICE AREA.
- Income
- $98.4 million
- Spending
- $42.1 million
- Spent on programs
- 65%
- Reserves
- 22.9 months of spending
- Largest source of income
- investment income, 58%
- Employees
- 660
- Volunteers
- 534
- Highest pay
- $6.6 million, former president & ceo/director
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Strong: 93 out of 100. Higher than 89% of charities in its peer group (human services, $10m to $100m).
Reserves
35 of 35Spendable reserves would cover 22.9 months of spending.
Debt
20 of 20It owes 2% of what it owns.
Living within its means
15 of 15Income exceeded spending by 57% of income.
Income trend
15 of 15Income rose 81% on the year before.
Spending floor
8 of 1565% of spending went to programs and raising each dollar of donations cost 4 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Good: 80 out of 100. Higher than 8% of charities in its peer group (human services, $10m to $100m).
Independent board
5 of 250 of 5 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (5)
- $13.5 million spent. HAVEN HOSPICE OFFERS COMPASSIONATE HOSPICE CARE AND SUPPORT TO INDIVIDUALS WITH LIFE-LIMITING ILLNESS AND THEIR FAMILIES, WHICH ADDRESS THE PHYSICAL, PSYCHOSOCIAL, EMOTIONAL AND SPIRITUAL NEEDS ASSOCIATED WITH ADVANCED ILLNESS WHILE RESPECTING EACH INDIVIDUAL'S GOALS, BELIEFS AND WISHES. HAVEN HOSPICE'S TEAM OF MEDICAL PROVIDERS AND STAFF EXPERTLY MANAGE PAIN AND SYMPTOMS AT HOME OR IN A VARIETY OF SETTINGS INCLUDING HOSPITALS, NURSING HOMES OR ASSISTED LIVING FACILITIES. HAVEN HOSPICE PROVIDED SERVICES TO 2,526 HOSPICE PATIENTS INCLUDING 234,476 DAYS OF SERVICE. EXPENSES INCLUDE $438,913 OF UNREIMBURSED CARE.
- $9.5 million spent. HAVEN HOSPICE OFFERS HOSPICE CARE CENTERS IN GAINESVILLE, PALATKA, LAKE CITY AND ORANGE PARK, FLORIDA, WHEN THERE IS A NEED FOR SHORT-TERM INPATIENT CARE. IN THESE WELCOMING AND HOME-LIKE SETTINGS, HAVEN HOSPICE PHYSICIANS, ADVANCED REGISTERED NURSE PRACTITIONERS AND OTHER CLINICIANS PROVIDE AROUND-THE-CLOCK CARE TO PATIENTS NEEDING INTENSE PAIN AND SYMPTOM MANAGEMENT AS WELL AS PROVIDE EDUCATION AND SUPPORT TO FAMILIES AND LOVED ONES. FAMILY MEMBERS ARE WELCOME 24 HOURS A DAY AND ARE ENCOURAGED TO STAY. HAVEN HOSPICE ALSO WELCOMES VISITS FROM CHILDREN AND FAMILY PETS. THE CARE CENTERS OFFER OVERNIGHT RESPITE CARE TO PROVIDE A BREAK TO PRIMARY CAREGIVERS FOR UP TO FIVE DAYS. EACH CARE CENTER OFFERS THE LOCAL COMMUNITY A PLACE TO HOLD MEETINGS AND EDUCATIONAL EVENTS. HAVEN HOSPICE PROVIDED SERVICES TO 943 PATIENTS IN INPATIENT CARE CENTERS, FOR A TOTAL OF 10,706 DAYS OF SERVICE. EXPENSES INCLUDE $720,355 OF UNREIMBURSED CARE.
- $275,843 spent. HAVEN HOSPICE PROVIDES BEREAVEMENT SERVICES TO FAMILY MEMBERS OF PATIENTS WHO HAVE DIED IN OUR CARE AND TO THE COMMUNITIES IN WHICH WE SERVE. WORKPLACE COUNSELING AND SUPPORT: HAVEN HOSPICE PROVIDES COUNSELING AND SUPPORT TO AREA BUSINESSES WHOSE STAFF ARE DEALING WITH GRIEF, LOSS, LIFE-LIMITING ILLNESS, OR SERVING AS CAREGIVERS. HAVEN HOSPICE IS A RESOURCE FOR COUNSELING SERVICES AND EDUCATIONAL PROGRAMS. HELPING EMPLOYEES WITH FAMILY CONCERNS HAS PROVEN TO LOWER UNSCHEDULED ABSENCES, REDUCE THE NUMBER OF BENEFIT CLAIMS AND INCREASE PRODUCTIVITY. HAVEN HOSPICE OFFERS SEVERAL COUNSELING AND SUPPORT PROGRAMS AND SERVICES AT COMMUNITY WORKSITES AS FOLLOWS: COPING WITH GRIEF AND LOSS IN THE WORKPLACE; WORKING CAREGIVERS: BALANCING TWO FULL-TIME JOBS; LIFE PLANNING: DOCUMENTS YOU SHOULDN'T LIVE WITHOUT; AND PREVENTING COMPASSION FATIGUE IN THE CAREGIVING PROFESSION. CAMP SAFE HAVEN: CAMP SAFE HAVEN PROVIDES CHILDREN, TEENS AND FAMILIES WITH FUN AND THERAPEUTIC ACTIVITIES TO HELP THEM WORK THROUGH THEIR FEELINGS OF GRIEF. THE CAMP IS SUPPORTED BY HAVEN HOSPICE'S STAFF OF PROFESSIONALS AND VOLUNTEERS HEALING HEARTS GRIEF SUPPORT: HAVEN HOSPICE'S HEALING HEARTS GRIEF SUPPORT PROGRAM OFFERS INDIVIDUAL, FAMILY AND GROUP COUNSELING TO ANYONE COPING WITH LOSS, REGARDLESS OF HOW THE LOSS OCCURRED. COUNSELING AND EDUCATION: HAVEN HOSPICE OFFERS SHORT-TERM INDIVIDUAL, FAMILY AND GROUP BEREAVEMENT COUNSELING WITH SPECIALLY TRAINED HAVEN HOSPICE PROFESSIONALS FOR ANYONE IN THE COMMUNITY WHO HAS EXPERIENCED A LOSS. MEMORIAL SERVICES: HAVEN HOSPICE HOSTS LOVE AND REMEMBRANCE (MEMORIAL) SERVICES IN SPRING AND FALL TO HONOR THE LIVES OF FAMILY, FRIENDS AND LOVED ONES. THE BEREAVEMENT DEPARTMENT CONDUCTED 48 COMMUNITY EDUCATION EVENTS. IN ADDITION, 10,931 SUPPORT MAILERS WERE DISTRIBUTED, 9,699 BEREAVEMENT SUPPORT PHONE CALLS WERE PLACED AND 234 COUNSELING SESSIONS WERE PROVIDED FOR EITHER GROUP, INDIVIDUAL, OR FAMILY GRIEF SUPPORT. IN ADDITION, MEMORIAL SERVICES AND TEEN/KID GRIEF CAMPS WERE PROVIDED IN 2024.
- $3.9 million spent. PALLIATIVE CARE CONSULTATIONS: HAVEN HOSPICE'S PALLIATIVE CARE CONSULTATIONS ARE PROVIDED BY A TEAM OF PHYSICIANS AND NURSE PRACTITIONERS. THE PROGRAM INCLUDES A PALLIATIVE CARE MEDICAL EXAMINATION TO ADDRESS PAIN AND SYMPTOMS AS WELL AS DISCUSSIONS WITH INDIVIDUALS AND THEIR HEALTHCARE PROVIDERS ABOUT TREATMENT GOALS, OPTIONS AND RECOMMENDATIONS. TRANSITIONS: HAVEN HOSPICE'S TRANSITIONS PROGRAM OFFERS EMOTIONALLY SUPPORTIVE PHONE CALLS, VOLUNTEER COMPANIONS AND REFERRALS TO COMMUNITY SERVICES FOR INDIVIDUALS AND FAMILIES WHO ARE DEALING WITH ADVANCED ILLNESS AND WHO ARE NEEDING ADDITIONAL SUPPORT ADVANCE CARE PLANNING (ACP): THE MISSION OF ADVANCE CARE PLANNING IS TO HAVE AS MANY PEOPLE OVER THE AGE OF 18 AND ESPECIALLY THOSE WITH ADVANCED ILLNESS EXPERIENCE AN ADVANCE CARE PLANNING SESSION. THE GOAL IS TO HAVE THE CONVERSATION WITH LOVED ONES AND/OR A HEALTH CARE SURROGATE SO THAT THE INDIVIDUAL'S CURRENT AND FUTURE HEALTHCARE GOALS, WISHES AND VALUES ARE DOCUMENTED AND SHARED. IN ORDER TO HONOR WISHES, OTHERS HAVE TO BE INFORMED.
- (Expenses $ 3,928,086 including grants of $ 0)(Revenue $ 1,251,065) PALLIATIVE CARE CONSULTATIONS: HAVEN HOSPICE'S PALLIATIVE CARE CONSULTATIONS ARE PROVIDED BY A TEAM OF PHYSICIANS AND NURSE PRACTITIONERS. THE PROGRAM INCLUDES A PALLIATIVE CARE MEDICAL EXAMINATION TO ADDRESS PAIN AND SYMPTOMS AS WELL AS DISCUSSIONS WITH INDIVIDUALS AND THEIR HEALTHCARE PROVIDERS ABOUT TREATMENT GOALS, OPTIONS AND RECOMMENDATIONS. TRANSITIONS: HAVEN HOSPICE'S TRANSITIONS PROGRAM OFFERS EMOTIONALLY SUPPORTIVE PHONE CALLS, VOLUNTEER COMPANIONS AND REFERRALS TO COMMUNITY SERVICES FOR INDIVIDUALS AND FAMILIES WHO ARE DEALING WITH ADVANCED ILLNESS AND WHO ARE NEEDING ADDITIONAL SUPPORT ADVANCE CARE PLANNING (ACP): THE MISSION OF ADVANCE CARE PLANNING IS TO HAVE AS MANY PEOPLE OVER THE AGE OF 18 AND ESPECIALLY THOSE WITH ADVANCED ILLNESS EXPERIENCE AN ADVANCE CARE PLANNING SESSION. THE GOAL IS TO HAVE THE CONVERSATION WITH LOVED ONES AND/OR A HEALTH CARE SURROGATE SO THAT THE INDIVIDUAL'S CURRENT AND FUTURE HEALTHCARE GOALS, WISHES AND VALUES ARE DOCUMENTED AND SHARED. IN ORDER TO HONOR WISHES, OTHERS HAVE TO BE INFORMED.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since November 1988.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.
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