Northeast Florida Area Agency on Aging Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
ELDERSOURCE EMPOWERS PEOPLE TO LIVE AND AGE WITH INDEPENDENCE AND DIGNITY IN THEIR HOMES AND THEIR COMMUNITY.
- Income
- $39.9 million
- Spending
- $39.2 million
- Spent on programs
- 93%
- Reserves
- 0.9 months of spending
- Largest source of income
- government grants, 98%
- Employees
- 87
- Volunteers
- 98
- Highest pay
- $173,825, exec director
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Fair: 51 out of 100.
Reserves
4 of 35Spendable reserves would cover 0.9 months of spending.
Debt
5 of 20It owes 63% of what it owns.
Living within its means
12 of 15Income exceeded spending by 2% of income.
Income trend
15 of 15Income rose 24% on the year before.
Spending floor
15 of 1593% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Good: 80 out of 100.
Independent board
25 of 2519 of 19 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
0 of 8Reports no written whistleblower policy.
Record keeping policy
0 of 7Reports no written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
0 of 5Reports no independent review process for its chief executive's pay.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (1)
- $36.5 million spent. FOR OVER 50 YEARS, ELDERSOURCE HAS SERVED AS NORTHEAST FLORIDA'S AREA AGENCY ON AGING, SUPPORTING OLDER ADULTS, ADULTS WITH DISABILITIES, AND CAREGIVERS ACROSS SEVEN COUNTIES. OUR MISSION IS TO HELP PEOPLE LIVE AND AGE WITH DIGNITY, INDEPENDENCE, AND CONNECTION - RIGHT IN THEIR COMMUNITIES.WITH OVER 5,000 MONTHLY HELPLINE CALLS AND A RAPIDLY GROWING AGING POPULATION, OUR SERVICES ARE MORE VITAL THAN EVER. IN 2024, ELDERSOURCE MADE A MEASURABLE IMPACT ACROSS SEVEN COUNTIES, ENSURING EVERY SERVICE MET THE HIGHEST STANDARDS WHILE PRIORITIZING THOSE MOST IN NEED:* 10,848 INDIVIDUALS SCREENED FOR ESSENTIAL SERVICES* 4,074 SHINE CONTACTS FOR FREE MEDICARE COUNSELING* 146,802 NUTRITIOUS MEALS DELIVERED TO HOMES* 170 CAREGIVERS SUPPORTED THROUGH EMPOWERMENT PROGRAMSWE EXPANDED COMMUNITY PARTNERSHIPS, INCLUDING CAREGIVER WORKSHOPS WITH WJCT AND DEMENTIA-FRIENDLY OUTINGS AT THE CUMMER MUSEUM AND JACKSONVILLE ZOO. NOTABLE INITIATIVES INCLUDED:* THE PEPPER PROJECT, A K9 SPONSORSHIP AIDING IN LOCATING MISSING PEOPLE WITH DEMENTIA OR AUTISM* SUPPERS FOR SENIORS, A FUNDRAISING CAMPAIGN THAT RAISED $100,000 TO REDUCE THE HOME-DELIVERED MEALS WAITLIST* CONTINUED GROWTH OF THE VETERAN DIRECTED CARE PROGRAM, NOW SERVING 170+ VETERANSCAREGIVER SUPPORT REMAINS CENTRAL, WITH THRIVING VIRTUAL GROUPS AND BURNOUT PREVENTION PROGRAMS. ELDERSOURCE IS MORE THAN A SERVICE PROVIDER - IT'S A COMPASSIONATE COMMUNITY COMMITTED TO ENSURING AGING IS A JOURNEY OF DIGNITY, PURPOSE, AND CONNECTION.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since December 1976.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.