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Passes our checks

Northeast Florida Area Agency on Aging Inc

EIN 59-1569867 · Jacksonville, FL

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair51 out of 100GovernanceGood80 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

ELDERSOURCE EMPOWERS PEOPLE TO LIVE AND AGE WITH INDEPENDENCE AND DIGNITY IN THEIR HOMES AND THEIR COMMUNITY.

Income
$39.9 million
Spending
$39.2 million
Spent on programs
93%
Reserves
0.9 months of spending
Largest source of income
government grants, 98%
Employees
87
Volunteers
98
Highest pay
$173,825, exec director

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 51 out of 100.

  • Reserves

    4 of 35

    Spendable reserves would cover 0.9 months of spending.

  • Debt

    5 of 20

    It owes 63% of what it owns.

  • Living within its means

    12 of 15

    Income exceeded spending by 2% of income.

  • Income trend

    15 of 15

    Income rose 24% on the year before.

  • Spending floor

    15 of 15

    93% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Good: 80 out of 100.

  • Independent board

    25 of 25

    19 of 19 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    0 of 8

    Reports no written whistleblower policy.

  • Record keeping policy

    0 of 7

    Reports no written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    0 of 5

    Reports no independent review process for its chief executive's pay.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (1)
  1. $36.5 million spent. FOR OVER 50 YEARS, ELDERSOURCE HAS SERVED AS NORTHEAST FLORIDA'S AREA AGENCY ON AGING, SUPPORTING OLDER ADULTS, ADULTS WITH DISABILITIES, AND CAREGIVERS ACROSS SEVEN COUNTIES. OUR MISSION IS TO HELP PEOPLE LIVE AND AGE WITH DIGNITY, INDEPENDENCE, AND CONNECTION - RIGHT IN THEIR COMMUNITIES.WITH OVER 5,000 MONTHLY HELPLINE CALLS AND A RAPIDLY GROWING AGING POPULATION, OUR SERVICES ARE MORE VITAL THAN EVER. IN 2024, ELDERSOURCE MADE A MEASURABLE IMPACT ACROSS SEVEN COUNTIES, ENSURING EVERY SERVICE MET THE HIGHEST STANDARDS WHILE PRIORITIZING THOSE MOST IN NEED:* 10,848 INDIVIDUALS SCREENED FOR ESSENTIAL SERVICES* 4,074 SHINE CONTACTS FOR FREE MEDICARE COUNSELING* 146,802 NUTRITIOUS MEALS DELIVERED TO HOMES* 170 CAREGIVERS SUPPORTED THROUGH EMPOWERMENT PROGRAMSWE EXPANDED COMMUNITY PARTNERSHIPS, INCLUDING CAREGIVER WORKSHOPS WITH WJCT AND DEMENTIA-FRIENDLY OUTINGS AT THE CUMMER MUSEUM AND JACKSONVILLE ZOO. NOTABLE INITIATIVES INCLUDED:* THE PEPPER PROJECT, A K9 SPONSORSHIP AIDING IN LOCATING MISSING PEOPLE WITH DEMENTIA OR AUTISM* SUPPERS FOR SENIORS, A FUNDRAISING CAMPAIGN THAT RAISED $100,000 TO REDUCE THE HOME-DELIVERED MEALS WAITLIST* CONTINUED GROWTH OF THE VETERAN DIRECTED CARE PROGRAM, NOW SERVING 170+ VETERANSCAREGIVER SUPPORT REMAINS CENTRAL, WITH THRIVING VIRTUAL GROUPS AND BURNOUT PREVENTION PROGRAMS. ELDERSOURCE IS MORE THAN A SERVICE PROVIDER - IT'S A COMPASSIONATE COMMUNITY COMMITTED TO ENSURING AGING IS A JOURNEY OF DIGNITY, PURPOSE, AND CONNECTION.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since December 1976.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

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