Open Hand Atlanta Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
WE COOK. WE DELIVER. WE TEACH. WE CARE.
- Income
- $13.7 million
- Spending
- $14.2 million
- Spent on programs
- 90%
- Reserves
- 12.3 months of spending
- Largest source of income
- government grants, 59%
- Employees
- 135
- Volunteers
- 6,423
- Highest pay
- $209,630, chief executive officer
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 78 out of 100. Higher than 65% of charities in its peer group (food and agriculture, $10m to $100m).
Reserves
35 of 35Spendable reserves would cover 12.3 months of spending.
Debt
20 of 20It owes 8% of what it owns.
Living within its means
8 of 15Spending exceeded income by 4% of income.
Income trend
0 of 15Income fell 41% on the year before.
Spending floor
15 of 1590% of spending went to programs and raising each dollar of donations cost 7 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 31% of charities in its peer group (food and agriculture, $10m to $100m).
Independent board
25 of 2519 of 19 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (5)
- $4.4 million spent. OPEN HAND COMMUNITY NUTRITION PROGRAMS INCLUDE:A. IN 2024, OPEN HAND PROVIDED 1,048,649 HOME-DELIVERED MEALS AND MEDICALLY TAILORED GROCERY BAGS TO APPROXIMATELY 2,853 CLIENTS PER OUR CONTRACTS. OUR SERVICE AREA INCLUDED 53 GEORGIA COUNTIES: ANDERSON, ATKINSON, APPLING, BAKER, BARROW, BARTOW, BEN HILL, BERRIEN, BIBB, BRYAN, CALHOUN, CARROLL, CHATHAM, CHEROKEE, CLARKE, CLAYTON, COBB, COLQUITT, COOK, COWETA, DECATUR, DEKALB, DOUGHERTY, DOUGLAS, EMMANUEL, EVANS, FAYETTE, FORSYTH, FULTON, GORDON, GWINNETT, HALL, HENRY, HOUSTON, JOHNSON, LEE, LIBERTY, LOWNDES, MITCHELL, MUSCOGEE, NEWTON, PAULDING, PIKE, POLK, ROCKDALE, SPALDING, SUMPTER, TELFAIR, TERRELL, TIFT, TURNER, WALTON, WILCOX.B. THE MEDICALLY TAILORED MEALS PROGRAM PROVIDES FOR ONE, TWO, OR THREE FRESHLY COOKED-TO-FROZEN DELICIOUS, THERAPEUTIC MEALS TO MEET THE DAILY NUTRITION NEEDS OF SOCIALLY VULNERABLE INDIVIDUALS WHO ARE DEALING WITH A CRITICAL, CHRONIC, OR TERMINAL DISEASE, MANY OF WHOM ARE UNABLE TO PREPARE OR SHOP FOR HEALTHY FOOD DUE TO PHYSICAL LIMITATIONS. OTHER QUALIFYING INDIVIDUALS MAY INCLUDE DEPENDENT CHILDREN OF OPEN HAND CLIENTS, REGARDLESS OF THEIR HEALTH STATUS. AS A SUPPLEMENT TO THE MEALS PROGRAM, NUTRITION EDUCATION IS DELIVERED ON A REGULAR BASIS TO INDIVIDUALS AND IN GROUP SETTINGS AS WELL AS VIRTUALLY VIA OUR TELENUTRITION PLATFORM. MENUS ARE DEVELOPED AND PRODUCTS ARE SELECTED BY OPEN HAND'S RDNS AND INCLUDE THERAPEUTIC AND PREFERENTIAL MENU OPTIONS. EACH OF OPEN HAND'S MENUS ARE NUTRITIONALLY BALANCED WHICH ALLOWS CLIENTS TO CUSTOMIZE THEIR MENU TO THEIR DIETARY PREFERENCES WHILE ADHERING TO THE DIET RECOMMENDATIONS BY THEIR MEDICAL PROFESSIONALS.C. OPEN HAND'S MEDICALLY TAILORED GROCERY PROGRAM PROVIDES A WEEKLY SUPPLY OF BOTH NONPERISHABLE GROCERIES AND FRESH FRUIT AND VEGETABLES TO SOCIALLY VULNERABLE CLIENTS WHO ARE WELL ENOUGH TO PREPARE THEIR OWN HEALTHY MEALS WITH NUTRITION GUIDANCE PROVIDED BY OPEN HAND RDNS. THESE GROCERIES PROVIDE THE INGREDIENTS FOR 14 MEALS EACH WEEK AND INCLUDE RECIPES AND NUTRITION EDUCATION SO CLIENTS CAN CREATE THEIR OWN HEALTHY MEALS. IN 2024, OPEN HAND PROVIDED A TOTAL OF 138,948 MEDICALLY TAILORED GROCERY MEALS.D. IN IN ADDITION, OPEN HAND PROVIDED APPROXIMATELY 100,220 NUTRITION SUPPLEMENTS (NS), TO SOCIALLY VULNERABLE INDIVIDUALS. THE SUPPLEMENTS HELP TO PROVIDE ADEQUATE NUTRITION TO CLIENTS WHO MAY BE EXPERIENCING POOR APPETITE, WEIGHT LOSS, OR CHEWING/SWALLOWING CHALLENGES.E. CENTRAL TO OPEN HAND'S COMPREHENSIVE APPROACH TO NUTRITION, CLIENTS ARE ASSESSED DURING THE INTAKE PROCESS AND OFFERED NUTRITION EDUCATION BY OPEN HAND RDNS, WHICH INCLUDES EVIDENCE-BASED EDUCATION IN A GROUP SETTING. IN 2024, WE PROVIDED DIABETES SELF-MANAGEMENT EDUCATION WORKSHOPS FOR A TOTAL OF 40 CLIENTS. THESE PROGRAMS TEACH INDIVIDUALS THE TOOLS NEEDED TO BECOME EFFECTIVE SELF-MANAGERS OF THEIR HEALTH. THEY LEARN SKILLS SUCH AS HEALTHY EATING, PHYSICAL ACTIVITY, STRESS MANAGEMENT, AND POSITIVE COMMUNICATION TECHNIQUES. THE RDNS ALSO PROVIDE FOOD DEMONSTRATIONS AND NUTRITION SEMINARS FOR A VARIETY OF POPULATIONS ACROSS ATLANTA. F. OPEN HAND PROVIDED MEDICAL NUTRITIONAL THERAPY (MNT) TO 374 CLIENTS IN 2024, THROUGH BOTH IN-PERSON CARE AND OUR VIRTUAL PLATFORM, HEALTHIE. MNT IS PRESCRIBED BY A PHYSICIAN TO TARGET SPECIFIC MEDICAL CONDITIONS. SESSIONS INCLUDE A NUTRITION DIAGNOSIS, THERAPY, AND COUNSELING SERVICES - ALL PERFORMED BY OPEN HAND RDNS. DEFINED BY THE ACADEMY OF NUTRITION AND DIETETICS, MNT INCLUDES AN ASSESSMENT, NUTRITION DIAGNOSES, INTERVENTION, EVALUATION/MONITORING, DOCUMENTATION, AND COMMUNICATION WITH CLIENT'S HEALTH CARE PROVIDER. THIS SERVICE IS AVAILABLE TO INDIVIDUALS ACROSS GEORGIA WHO HAVE A NUTRITION-SENSITIVE CHRONIC DISEASE TO HELP IMPROVE THEIR HEALTH THROUGH BETTER FOOD CHOICES AND BEHAVIOR MODIFICATION. G. OPEN HAND'S OLDER ADULT NUTRITION PROGRAM PROVIDES ONE FRESHLY COOKED HEALTH-PROMOTING MEAL TO MEET ONE-THIRD OF THE DAILY NUTRITION NEEDS OF HOMEBOUND OLDER ADULT CLIENTS AND OLDER ADULTS IN CONGREGATE SETTINGS. IN 2024, OPEN HAND PREPARED AND DELIVERED APPROXIMATELY 147,667 TOTAL MEALS TO OLDER ADULT CLIENTS IN SENIOR CENTERS. ADDITIONALLY, OPEN HAND PROVIDED NUTRITION EDUCATION AND WELLNESS COACHING TO APPROXIMATELY 2,248 SENIORS IN GROUP SESSIONS CONDUCTED IN SENIOR CENTERS AND SENIOR HIGH-RISE COMMUNITIES THROUGHOUT FULTON COUNTY, GA. IN ADDITION TO PROVIDING NUTRITION SERVICES IN ATLANTA, OPEN HAND EXPANDED THE NUTRITION PROGRAM ACROSS THE STATE OF GEORGIA THROUGH A PILOT PROGRAM CALLED GRITS GEORGIANS RECEIVING INSIGHTFUL TELENUTRITION SEMINARS. THE OPEN HAND RDNS PROVIDED EDUCATION VIRTUALLY TO OLDER ADULTS ATTENDING THEIR SENIOR CENTERS, PLACES OF WORSHIP, OR IN THE COMFORT OF THEIR HOME. IN 2024, 471 ENGAGEMENTS WERE PROVIDED TO OLDER ADULTS FOR GROUP NUTRITION EDUCATION. H. OPEN HAND IS ONE OF GEORGIA'S IMPLEMENTING PARTNERS FUNDED BY THE NATIONAL SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM EDUCATION (SNAP-ED) PROGRAM PROVIDING NUTRITION EDUCATION TO THOSE WHO ARE ELIGIBLE FOR THE SNAP FOOD ASSISTANCE PROGRAM THIS INCLUDES A SIX-WEEK PROGRAM, GROCERY STORE TOURS, AND AN EARLY CHILDCARE PROGRAM, AMONG OTHERS. IN 2024, OUR SNAP-ED TEAM TRANSITIONED FROM USING THE COOKING MATTERS PROGRAM TO ANOTHER EVIDENCE-BASED PROGRAM CALLED HEALTHY CHOICES FOR EVERY BODY. IN 2024, THE OPEN HAND SNAP-ED TEAM TAUGHT 1,592 PARTICIPANTS HOW TO PREPARE HEALTHY, TASTY MEALS ON A LIMITED BUDGET, OFFERING PRACTICAL, HANDS-ON INSTRUCTION FOR LOW-INCOME INDIVIDUALS AND FAMILIES SUCH AS MEAL PREPARATION, GROCERY SHOPPING, AND FOOD BUDGETING THAT EMPOWERS PARTICIPANTS TO MAKE HEALTHIER CHOICES, EVEN WITH LIMITED RESOURCES. HEALTHY CHOICES FOR EVERY BODY HELPS OPEN HAND ADDRESS THE CO-OCCURRING ISSUES OF FOOD INSECURITY, OBESITY, AND RELATED NUTRITION-SENSITIVE DISEASE, WHICH ARE OFTEN MORE COMMON AMONG AT-RISK, DISADVANTAGED POPULATIONS.
- $1.1 million spent. GOOD MEASURE MEALSTM (GMM), OPEN HAND'S FEE-FOR-SERVICE SOCIAL ENTERPRISE PROGRAM, OFFERS NUTRITIOUS, HIGH-QUALITY MEAL PLANS TO PEOPLE WHO WISH TO MANAGE CHRONIC ILLNESSES SUCH AS DIABETES, HYPERTENSION OR OBESITY, AND PEOPLE LOOKING TO IMPROVE OR MAINTAIN A HEALTHY LIFESTYLE THROUGH BETTER NUTRITION. THIS PROGRAM EXTENDS OPEN HAND'S MISSION ACROSS THE FULL SOCIO-ECONOMIC SPECTRUM, MAKING AN EVEN GREATER IMPACT ON OUR COMMUNITY. IN 2024, OPEN HAND'S GMM SERVED 606 CUSTOMERS A TOTAL OF 46,946 HEALTHY MEALS THROUGH THIS PROGRAM. GOOD MEASURE MEALSTM ALSO PROVIDES CORPORATE WELLNESS EDUCATION TO CUSTOMERS ACROSS ATLANTA IN 2024, THE RDNS PROVIDED 35 NUTRITION PROGRAMS AND 10 NUTRITION CONSULTS EXPANDING VIRTUAL NUTRITION CARE TO THESE CUSTOMERS.
- $7.4 million spent. OPEN HAND'S PRODUCE PRESCRIPTION PROGRAM (PRX) IS A PROGRAM CONNECTING HEALTHCARE PATIENTS TO NUTRITION EDUCATION AND FRESH, LOCALLY GROWN PRODUCE. THIS PROGRAM PROVIDES NUTRITION EDUCATION CLASSES CONDUCTED BY RDNS AND TRAINED EDUCATORS PAIRED WITH WEEKLY HOME DELIVERED PRODUCE BOX DISTRIBUTION FOR THREE OR SIX MONTHS. WE START THE PROGRAM BY PROVIDING INTENSIVE NUTRITION AND COOKING CLASSES FOR SIX WEEKS AND THEN INDIVIDUALS PARTICIPATE IN MONTHLY REUNION SESSIONS TO REINFORCE THE SKILLS OF PURCHASING AND PREPARING HEALTHY FOOD ON A BUDGET TO UNDERSCORE THE RELATIONSHIP BETWEEN DIET AND HEALTH. IN 2024, OPEN HAND DELIVERED 4,843 PRODUCE BOXES TO PRX PARTICIPANTS IN THIS PROGRAM.
- IN 2024, OPEN HAND EXTENDED THE REACH OF OUR COMPREHENSIVE NUTRITION PROGRAMMING BY ACHIEVING SEVERAL KEY GOALS: A. OPEN HAND AND GOOD MEASURE MEALSTM SERVED A COMBINED TOTAL OF APPROXIMATELY 10,296 CLIENTS IN 2024. THIS INCLUDES MORE THAN 1,397,000 HOME-DELIVERED MEALS, NUTRITION SUPPLEMENTS, AND MEALS PROVIDED IN A CONGREGATE SETTING. IN 2024, OUR REGISTERED DIETITIAN NUTRITIONISTS (RDN) WORKED WITH 3,420 CLIENTS, PROVIDING EXTENSIVE NUTRITION EDUCATION INCLUDING CHRONIC DISEASE AND DIABETES SELF-MANAGEMENT, HEALTHY CHOICES FOR EVERY BODY, PRODUCE PRESCRIPTION PROGRAMS, AND CONDUCTING VIRTUAL AND IN-CLINIC MEDICAL NUTRITION THERAPY (MNT, NUTRITION COUNSELING PRESCRIBED BY A PHYSICIAN). B. THE FOLLOWING PROGRAMMATIC MILESTONES WERE ACHIEVED IN 2024:1. MEDICALLY TAILORED MEALS PROGRAM HELPING OUR CLIENTS BETTER MANAGE THEIR CHRONIC DISEASE BY PROVIDING MEDICALLY TAILORED MEALS IS ALWAYS A PRIMARY FOCUS FOR OPEN HAND. IN 2024, APPROXIMATELY 58% OF OUR CLIENTS REPORTED SPENDING FEWER DAYS IN THE HOSPITAL, 66% REPORTED IMPROVEMENT IN AT LEAST ONE HEALTH INDICATOR AND 93% REPORTED THEY HAVE MORE EASE OR ABOUT THE SAME EASE IN TAKING THEIR MEDICATIONS AS A RESULT OF RECEIVING PREPARED MEALS.OUR ANNUAL CLIENT SURVEY FOCUSED ON MEASURING THE IMPACT OF OUR SERVICES. OF THE CLIENTS WHO RESPONDED THAT HAD A CHRONIC CONDITION, 36% REPORTED THEY ACHIEVED AN IMPROVEMENT IN THEIR CHOLESTEROL LEVELS, 41% ACHIEVED AN IMPROVEMENT IN BLOOD PRESSURE, AND 27% ACHIEVED AN IMPROVEMENT IN BLOOD SUGAR. 2. AS A COMPONENT OF OUR MEDICALLY TAILORED MEAL PROGRAM, OUR HOME-DELIVERED MEAL CLIENTS HAVE ACCESS TO OPEN HAND RDNS TO CONSULT WITH THEM ABOUT THEIR NUTRITION AND HEALTH AS IT RELATES TO THEIR CHRONIC DISEASE. OPEN HAND CLIENTS WHO SEE AN RDN REPORT POSITIVE CHANGES IN THEIR NUTRITION-RELATED HABITS SUCH AS SHOPPING FOR HEALTHIER FOODS WHILE GROCERY SHOPPING, LEARNING HOW TO PREPARE HEALTHY MEALS ON THEIR OWN, OR LEARNING HOW TO READ NUTRITION FACTS AND INGREDIENT LABELS. 3. MEDICALLY TAILORED GROCERY PROGRAM DESIGNED BY OPEN HAND RDNS, THE MEDICALLY TAILORED GROCERY PROGRAM IS AN INNOVATIVE SOLUTION TO REDUCE FOOD INSECURITY, INCREASE INTAKE OF HEALTHY FOODS, AND INCREASE NUTRITION KNOWLEDGE IN HIGH-RISK ADULTS IN METRO ATLANTA. OPEN HAND VOLUNTEERS PACK AND DELIVER WEEKLY MEDICALLY TAILORED GROCERY BAGS FOR PROGRAM PARTICIPANTS WHICH INCLUDE SEASONAL FRESH FRUIT AND VEGETABLES AND NON-PERISHABLE ITEMS, ALONG WITH NUTRITION EDUCATION MATERIALS AND RECIPES RELEVANT TO THE CONTENTS OF THAT WEEK'S GROCERY BASKET TO ENCOURAGE CONSUMPTION. OPEN HAND PROVIDED 138,948 MEDICALLY TAILORED GROCERY MEALS IN 2024.4. PRODUCE PRESCRIPTION PROGRAM (PRX) IN 2024, OPEN HAND CONDUCTED 26 COHORTS OF PRX ACROSS METRO- AND SOUTH GEORGIA, WHICH INCLUDED 6 WEEKS OF EVIDENCE-BASED NUTRITION EDUCATION CLASSES CONDUCTED BY RDNS AND TRAINED EDUCATORS. THESE COHORTS WERE COMPRISED OF 205 TOTAL PARTICIPANTS AT BASELINE AND MAINTAINED A 53% RETENTION RATE OVER THE COURSE OF THE 3 OR 6-MONTH PROGRAMS. THE PROGRAMS CONCURRENTLY PROVIDED WEEKLY PRODUCE BOX DISTRIBUTION DURING THE SIX WEEKS OF CLASSES AND CONTINUED AFTER THE CONCLUSION OF CLASSES. OPEN HAND ALSO PROVIDED A PRX PROGRAM FOR PEOPLE LIVING WITH HIV/AIDS WITH ADDITIONAL FUNDING FROM THE DEPARTMENT OF HIV ELIMINATION IN ATLANTA. THE EVALUATION FINDINGS SUGGEST THAT THIS PRX PROGRAM RESULTED IN A STATISTICALLY SIGNIFICANT IMPROVEMENT IN FOOD SECURITY AND ENHANCED HEALTHY EATING HABITS, INCLUDING AN INCREASE IN THE VARIETY OF FRUITS AND VEGETABLES CONSUMED ALONGSIDE A DECREASE IN CONSUMPTION OF FRIED FOODS AND SUGAR-SWEETENED BEVERAGES. WITH REGARDS TO FOOD CHOICES, AT THE END OF THE PROGRAM APPROXIMATELY 75% OF PARTICIPANTS REPORTED CONFIDENCE WITH PROCURING AND PREPARING HEALTHY FOODS. LASTLY, WE'VE OBSERVED IMPROVEMENTS IN HEALTH AND WELLBEING OVER THE PROGRAM, NOTING DECREASES IN PARTICIPANT BODY MASS INDEX (BMI) AND SYSTOLIC BLOOD PRESSURE LEVELS FROM BASELINE TO MIDLINE, WHICH WERE SUSTAINED THROUGH THE END OF THE PROGRAM.5. IN IN 2024, OPEN HAND CONTINUED WORKING ON A VIRTUAL NUTRITION EDUCATION PROGRAM IN RURAL GEORGIA, PROVIDING 471 ENGAGEMENTS WITH SOCIALLY VULNERABLE GEORGIANS. THIS PROGRAM, CALLED GEORGIANS RECEIVING INSIGHTFUL NUTRITION TELENUTRITION SEMINARS (OR GRITS).6. FOLLOWING THE SUCCESS OF THE POST-DISCHARGE MEAL PROGRAM IN 2021 AND RECOGNIZING THAT NUTRITION IS CRITICAL FOR PATIENTS RECOVERING FROM HOSPITALIZATION, OPEN HAND CONTINUED THE PROGRAM VIA LOCAL HEALTH SYSTEMS AND KAISER PERMANENTE IN 2024. THROUGH THIS PROGRAM, 310 CLIENTS RECEIVED 21 MEALS DELIVERED TO THEIR HOME FOLLOWING HOSPITALIZATION. PARTICIPANTS WERE ALSO SCREENED FOR NUTRITION RISK FOLLOWING THEIR HOSPITALIZATION AND FOR THOSE WHO SCREENED HIGH ON THEIR NUTRITION RISK, THEY WERE REFERRED TO AN OPEN HAND RDN FOR MEDICAL NUTRITION THERAPY.7. FOOD AS MEDICINE COALITION AS A CHARTER MEMBER OF THE NATIONAL FOOD IS MEDICINE COALITION (FIMC), OPEN HAND CONTINUES TO ADVOCATE WITH OUR FELLOW MEMBERS ACROSS THE COUNTRY FOR FEDERAL FUNDING STREAMS THAT SUPPORT HOME-DELIVERED, MEDICALLY-TAILORED MEALS AND NUTRITION EDUCATION. OPEN HAND CONTINUES TO BE PART OF THE ELITE GROUP OF COMMUNITY-BASED ORGANIZATIONS AND IN 2024 ASSISTED IN BUILDING AN ACCREDITATION PROCESS ADMINISTERED BY FIMC FOR MEETING OR EXCEEDING THE RIGOROUS STANDARDS ESTABLISHED BY THE COALITION. THOSE STANDARDS INCLUDE MEETING SPECIFIC MEDICALLY APPROPRIATE NUTRITION TARGETS FOR ALL MADE FROM SCRATCH MEALS, STRICT QUALITY CONTROL MEASURES, THE OFFERING OF MENUS DESIGNED BY LICENSED RDNS TO MEET A VARIETY OF SERIOUS CHRONIC HEALTH CONDITIONS, AND THE PROVISION OF MEDICAL NUTRITION THERAPY (MNT) ADMINISTERED BY RDNS. OPEN HAND WAS AUDITED IN NOVEMBER 2024 BY FIMC TO ENSURE COMPLIANCE WITH ITS ACCREDITATION STANDARDS. OPEN HAND EXPECTS TO RECEIVE ACCREDITATION IN EARLY 2025. 8. IN 2023, OPEN HAND CONTINUED THE GESTATIONAL DIABETES MELLITUS (GDM) PILOT PROGRAM WHICH PROVIDED 16 WEEKS OF DIABETES-FRIENDLY MEALS AND VIRTUAL NUTRITION EDUCATIO
- D. OPERATIONS, TECHNOLOGY AND CAPITAL CAMPAIGN 1. OPEN HAND WORKED WITH MOELLER PURCELL CONSTRUCTION COMPANY ON THE RENOVATION OF THE PROPERTY OPEN HAND PURCHASED IN DECEMBER 2021 LOCATED AT 1380 WEST MARIETTA STREET, ATLANTA, GA TO CREATE A STATE-OF-THE-ART COMMERCIAL KITCHEN AND MEAL DISTRIBUTION CENTER. THE 43,000 SQUARE FOOT FACILITY INCLUDES 30,000 SQUARE FEET FOR MEAL PRODUCTION, MEAL PACKAGING, MEAL PICKING AND WAREHOUSE USES THAT INCORPORATES A 9,000 SQUARE FOOT KITCHEN, 5,000 SQUARE FEET OF COOLER STORAGE, 4,700 SQUARE FEET OF FREEZER STORAGE, 4,500 SQUARE FEET OF DRY STORAGE, A 1,320 SQUARE FOOT REFRIGERATED MEAL PICKING ROOM, AND A 2,400 SQUARE FOOT MEAL PACKING ROOM ALLOWING MEALS TO REMAIN UNDER CONTROLLED TEMPERATURES DURING MEAL PACKAGING AND ROUTING. THE LARGE 3,600 SQUARE FOOT FREEZER FOR FINISHED GOODS HAS A 500,000 MEAL CAPACITY. THE FACILITY ALSO INCLUDES A LONG LOADING DOCK WITH 5 OVERHEAD DOORS AS WELL AS AN ELEVATED SECTION OF LOADING DOCK SPACE WHICH SERVES OUR FLEET OF 13 REFRIGERATED DELIVERY VEHICLES. TWO BLAST CHILLERS ARE LOCATED WITHIN THE KITCHEN FACILITY TO SAFELY CHILL AND FREEZE MEALS IN ACCORDANCE WITH NATIONAL SANITATION FOUNDATION STANDARDS, WITH A TOTAL CAPACITY OF 1,600 POUNDS OF PREPARED FOOD. 2. THE NEW CAMPUS ALSO INCLUDES THE FOLLOWING TECHNOLOGY INTEGRATED FEATURES: A. ACCESS CONTROL SYSTEM (KEY FOBS AND CARDS) FOR ALL STAFF AND LIMITED ACCESS TO OPERATIONAL AREAS OF THE FACILITY B. SCHEDULED LOCKING AND UNLOCKING OF ENTRANCE GATES AND BUILDING ENTRANCES C. SECURITY CAMERA SYSTEM WITH 52 CAMERAS ACROSS PRODUCTION, VISITOR, AND OUTSIDE AREAS OF THE FACILITY AND UP TO 4 MONTHS OF VIDEO RECORDING D. 10 INFORMATION MESSAGING TVS THROUGHOUT THE VISITOR AND OPERATIONAL AREAS WITH HUMAN RESOURCES, VOLUNTEER, AND OPERATIONAL INFORMATION AND SECURITY CAMERA FEEDS E. UBIQUITI (AN INFORMATION TECHNOLOGY SUPPLIER) WIRED AND WIRELESS NETWORK HARDWARE PROVIDING WIRELESS ACCESS IN ALL AREAS INCLUDING COOLERS, FREEZERS, AND THE SURROUNDING PARKING LOT, LOADING DOCK, AND PATIO AREAS F. DEPLOYMENT OF A NEW SONICWALL FIREWALL G. SERVER ROOM UNINTERRUPTED POWER SUPPLY (UPS) PROVIDING UP TO 25 MINUTES OF BACKUP POWER FOR INTERNET CONNECTIVITY HARDWARE AND ALL WIRELESS HARDWARE, CAMERAS, AND SERVERS H. SHARP AUDIO/VIDEO HARDWARE AND MICROSOFT TEAMS SOFTWARE INCLUDING 65" 85" TV MONITORS, CEILING MICROPHONE, FRONT AND REAR FACING CAMERAS, AND WALL AND CEILING-MOUNTED SPEAKERS IN 4 CONFERENCE/TRAINING ROOMS 3. MOVED ALL STAFF AND EQUIPMENT FROM 181 ARMOUR DRIVE TO 1380 WEST MARIETTA STREET IN LATE JULY OF 2024 WITH NO INTERRUPTION IN SERVICE TO OPEN HAND CLIENTS. 4. IMPLEMENTED A TEACHING KITCHEN FOR CLIENT AND PATIENT CLASSES TO LEARN COOKING SKILLS AND NUTRITION EDUCATION. TRAINED STAFF ON THE KITCHEN'S OPERATIONS AND HOSTED VIRTUAL AND IN-PERSON CLASSES IN THE FALL OF 2024. 5. HIRED 2 NEW STAFF MEMBERS TO DESIGN AND OVERSEE THE NEW WORKFORCE DEVELOPMENT PROGRAM TO BE LAUNCHED IN JANUARY 2025. DEVELOPED A FRAMEWORK AND SECURED COMMUNITY PARTNERSHIPS FOR THE NEW WORKFORCE DEVELOPMENT PROGRAM. 6. CYBERSECURITY RISK ASSESSMENT AND VULNERABILITY SCANS COMPLETED AND REVIEWED BY TWO OUTSIDE AGENCIES. 7. CONTINUED DEVELOPMENT AND TESTING OF CARES, OPEN HAND'S NEW CLIENT AND MEAL ORDER MANAGEMENT PORTAL. 8. BEGAN DEVELOPMENT AND CONFIGURATION OF AN ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM TO BE FULLY LAUNCHED IN 2025. WHEN FULLY IMPLEMENTED THE ERP SYSTEM SHOULD PROVIDE: -QUICKER FINANCIAL REPORTING CAPABILITIES -SEAMLESS CLIENT/CENTER ORDER FULFILLMENT -INVENTORY TRACKING IMPROVEMENTS -ENHANCED FOOD SAFETY TRACEABILITY
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since March 1989.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
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