Charlotte Family Housing Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
The mission of Charlotte Family Housing is to empower working families experiencing homelessness to achieve long-term self-sufficiency through shelter, housing, supportive services, and advocacy.
- Income
- $3.4 million
- Spending
- $3.3 million
- Spent on programs
- 81%
- Reserves
- 12.3 months of spending
- Largest source of income
- donations and private grants, 75%
- Employees
- 44
- Volunteers
- 212
- Highest pay
- $124,495, executive dir.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Strong: 100 out of 100. Higher than 90% of charities in its peer group (human services, $1m to $10m).
Reserves
35 of 35Spendable reserves would cover 12.3 months of spending.
Debt
20 of 20It owes 7% of what it owns.
Living within its means
15 of 15Income exceeded spending by 4% of income.
Income trend
15 of 15Income rose 17% on the year before.
Spending floor
15 of 1581% of spending went to programs and raising each dollar of donations cost 14 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 65% of charities in its peer group (human services, $1m to $10m).
Independent board
25 of 2520 of 20 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (1)
- $2.6 million spent. Charlotte Family Housing, Inc. is a private, not-for-profit enterprise which works to solve family homelessness through a confidence-building empowerment approach. Charlotte Family Housing focuses on the strength of families and transforms past cycles of trauma through formative, confidence building opportunities of growth and validation. CFH is rooted in empowerment and trauma informed care. At its founding, CFH reimagined a new self-sufficiency pathway (focusing on single mothers) that examined clinical brain research linking trauma and poverty and healthy trauma-informed interventions.CFH provides each family with the opportunity to achieve housing stability and economic confidence through three integrated services: 1. Housing: Families begin in a home-like shelter where barriers to obtaining housing are addressed. Without worrying about where their child will sleep at night, moms can concentrate on goals. CFH assists families in finding rental housing and provides subsidies, preparing them for stable housing within a year or two.2. Trauma Informed Care: CFH's Masters-level clinical social workers (LCSW) provide wraparound services grounded in the practice of recognizing the trauma its families have experienced. Through collaborative, safe relationships anchored in trust, LCSWs address barriers to family stability and facilitate a two-generational pathway to financial literacy, parenting, health, and job readiness. Additionally, CFH families have access to counseling.3. Empowerment Tools: CFH incorporates a stepped approach to empower families to move out of poverty. E.g.: Access reduced rates for critical goods and such as car repairs, computers, and home furnishings Connection to 1:1 financial counseling and banking services Earn Motivational Achievement Points for completing program goals which can be cashed in for gift cards, household items, and transportation gift cards Have savings matched upon program completionCharlotte Family Housing solely focuses on working families who are experiencing homelessness in Mecklenburg County. Soaring rental prices throughout Mecklenburg County are forcing more and more families out of their current residences and into housing and homelessness instability. Due to the current housing and rental market, unforeseen events or chronic circumstances (like a loss of income, illness, family breakup, death in the family, or domestic violence) can result in homelessness. In response to the current housing market, CFH has focused on two different initiatives. First, CFH is working hand in hand with developers to secure access to tax credit units. Partnerships with real estate developers allow access to rental units that might otherwise be inaccessible to the families CFH serves. These new partnerships are expanding the affordable housing inventory. Second, acknowledging that CFH can only minimally impact the affordable housing stock, CFH has placed a greater emphasis on career growth, income increases and work force development. By increasing wages, CFH families are able to better afford housing. CFH measures its progress and success by evaluating how many families maintain housing upon leaving its program. Using Salesforce software for data collection, CFH documents a family's progress at three-month intervals with post-exit surveys for two years after program completion.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since April 1985.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.