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Passes our checks

All Souls Counseling Center

EIN 56-2200862 · Asheville, NC

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair61 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

All Souls Counseling Centers (ASCC) mission is to serve as a leading nonprofit provider and community partner for quality mental health counseling, outreach, and education with a focus on those who are underinsured and uninsured in Western North Carolina.

Income
$1.2 million
Spending
$921,579
Spent on programs
70%
Reserves
-0.4 months of spending
Largest source of income
donations and private grants, 77%
Employees
10
Volunteers
110
Highest pay
$113,848, executive director

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 61 out of 100. Higher than 40% of charities in its peer group (mental health, $1m to $10m).

  • Reserves

    0 of 35

    Spendable reserves are negative: it owes or has committed more than it holds.

  • Debt

    16 of 20

    It owes 29% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 24% of income.

  • Income trend

    15 of 15

    Income rose 45% on the year before.

  • Spending floor

    15 of 15

    70% of spending went to programs and raising each dollar of donations cost 11 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 69% of charities in its peer group (mental health, $1m to $10m).

  • Independent board

    25 of 25

    15 of 15 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $646,489 spent. In fiscal year 2025, we provided 4,908 service visits to 610 people in the WNC region. These services were provided in the form of individual counseling sessions, couples counseling sessions, group counseling sessions, and mental health check-ins at community partner sites. Approximately 74% of our new clients were uninsured and, of those reporting, 49% of our clients made $25,000 or less per year. Counseling was provided on a sliding-scale fee basis dependent upon annual income and 91% of our counseling visits were provided for $25 or less, with no one turned away due to inability to pay. Due to the impact of Hurricane Helene, we waived all client fees from October 1, 2024 - March 31, 2025. We served our clients with a hybrid of both in-person and virtual therapy sessions utilizing a team of 25 licensed therapists who offer individual, couples, family, and group counseling to address issues including, but not limited to: depression, anxiety, trauma/PTSD, addiction
  2. recovery, grief and loss, life transitions, postpartum depression, parenting issues, marriage and family relationships, sexual orientation and/or gender identity issues (LGBTQ-affirming), stress management, victims of crime, and domestic violence. Bilingual English/Spanish counseling is also available on a limited basis. We partnered with Haywood Street Congregation and the Lunch as the Crossroads program at First Baptist Church in Asheville to provide on-site counseling support to individuals who were unhoused and/or are living in transitional housing. We also continued our formal referral partnership with Mountain Area Health Education Center (MAHEC) to provide psychiatric services for clients needing a higher level of care and/or access to medicine management. Over the past year we expanded our Help the Helpers initiative to provide services to the staff of four direct service organizations working with vulnerable populations.
  3. Additionally, we provided 484 therapist hours in Community-Based support due to Hurricane Helene. This support was provided at Comfort Care Stations, One Buncombe Events and Community Dinners serving 2,404 contacts. ASCC therapists use the Global Assessment of Functioning scale pre- and post-treatment to evaluate improvement in behavioral health issues. During FY2025, of the clients who were seen at least 3 times, 83.15% showed improvement via their GAF scores. During FY 2025, we administered a client survey to measure client satisfaction with our counseling services. Of the client surveys collected during the 2025 fiscal year, 90% of participants selected Strongly Agree and 10% of participants selected Agree when reporting improvement in managing daily activities as a result of therapy through ASCC.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since September 2000.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.