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Passes our checks

Memorycare

EIN 56-2178294 · Asheville, NC

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthStrong100 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

MemoryCares mission is three-fold: to provide specialized medical care to older adults with cognitive impairment; to support caregivers with education, counseling, and improved access to services; and to provide community education.

Income
$3.2 million
Spending
$2.8 million
Spent on programs
85%
Reserves
57.1 months of spending
Largest source of income
donations and private grants, 42%
Employees
30
Volunteers
17
Highest pay
$187,116, employee

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Strong: 100 out of 100. Higher than 88% of charities in its peer group (health care, $1m to $10m).

  • Reserves

    35 of 35

    Spendable reserves would cover 57.1 months of spending.

  • Debt

    20 of 20

    It owes 2% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 13% of income.

  • Income trend

    15 of 15

    Income rose 1% on the year before.

  • Spending floor

    15 of 15

    85% of spending went to programs and raising each dollar of donations cost 8 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 67% of charities in its peer group (health care, $1m to $10m).

  • Independent board

    25 of 25

    11 of 11 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $2.4 million spent. MemoryCare was established as a community-based, charitable non-profit organization to address the need for integrated care for people with dementia that includes families throughout the process of their care. Now in our 25th year, we are nationally recognized as pioneers in dementia care, and remain the only program in Western Carolina that integrates family support and education with expert medical care of adults with dementia.
  2. MemoryCare is an out-patient, consultative program with the goal that families impacted by dementia have the best possible quality of life. Dementia is a chronic, progressive illness that currently has no cure. All with the disease eventually require the help of others who themselves need support and education to manage as well as possible. Utilizing a multidisciplinary approach, our care teams provide diagnostic work-up, disease management planning, training and medical assistance to handle challenging behaviors and safety concerns, and caregiver education, counseling, and support. We help coordinate available community resources, assist low-income older adults with applications for medication assistance, and counsel individuals/families about end of life decision making. All families are provided a detailed written care plan that is amended as the illness progresses and have full access to our resource library and staff for educational material.
  3. In 2024, our staff provided comprehensive services to 1,230 patients and 3,573 caregivers through our core clinical program. Families were seen in our Asheville office, our rural satellite clinic in Waynesville, and through our home visit program in Buncombe and Haywood Counties. 35% of clients were low income by federal poverty standards. We are devoted to providing community education about dementia, caregiving, and aging-related health issues and teach professional health care students and providers on these topics as well. In 2024, we facilitated 219 presentations and educational programs. Our MemoryCaregivers Network continued to offer four monthly peer caregive support groups to all caregivers of a loved one with dementia in the community. Our electronic newsletter with information about caregiving, resources, and local events was sent to 4.814 individuals, and we maintain a Resource Library for the public with information about dementia, dementia care, healthy aging, and more.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since April 2000.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.