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Tlc Operations Inc

EIN 56-1949972 · Raleigh, NC

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthWeak19 out of 100GovernanceGood75 out of 100Impact evidenceDescribes programsHow well its results are evidenced

Points to look into

  • It owes more than it owns.
  • Raising each dollar of donations cost 99 cents.

These come from the organization's own tax return. There may be a good explanation; ask the charity.

What it says it does

TO EMPOWER INDIVIDUALS OF ALL ABILITIES TO LIVE THEIR FULLEST LIFE.

Income
$11.6 million
Spending
$12.7 million
Spent on programs
90%
Reserves
-0.5 months of spending
Largest source of income
fees for its services, 94%
Employees
216
Volunteers
91
Highest pay
$185,535, ceo

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Weak: 19 out of 100. Higher than 0% of charities in its peer group (human services, $10m to $100m).

  • Reserves

    0 of 35

    Spendable reserves are negative: it owes or has committed more than it holds.

  • Debt

    0 of 20

    It owes 155% of what it owns.

  • Living within its means

    4 of 15

    Spending exceeded income by 10% of income.

  • Income trend

    15 of 15

    Income rose 14% on the year before.

  • Spending floor

    0 of 15

    90% of spending went to programs and raising each dollar of donations cost 99 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Good: 75 out of 100. Higher than 5% of charities in its peer group (human services, $10m to $100m).

  • Independent board

    0 of 25

    0 of 1 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (5)
  1. $6.6 million spent. ICF/IID RESIDENTIAL - THE CENTER PROVIDES TWENTY-FOUR HOUR CARE, INCLUDING NURSING SERVICES, TO CHILDREN AND ADULTS FROM BIRTH THROUGHOUT THE LIFESPAN WHO HAVE SEVERE AND PROFOUND DEVELOPMENTAL DISABILITIES.
  2. $2.1 million spent. COMMUNITY RESIDENTIAL - SUPERVISED LIVING RESIDENTIAL SERVICES IN FOUR COMMUNITY GROUP HOMES.
  3. $896,303 spent. DAY SUPPORT - OUR CENTER FOR LEARNING PROVIDES A MEANINGFUL DAY PROGRAM THAT PROMOTES EACH PARTICIPANT'S COGNITIVE, PHYSICAL, SOCIAL AND EMOTIONAL WELL-BEING AND GROWTH.
  4. $1.9 million spent. HOME & COMMUNITY BASED SERVICES - THE CENTER TRAINS CARE PROVIDERS TO PROVIDE CARE IN THE HOMES OF PARENTS OF CHILDREN AND ADULTS WHO HAVE DEVELOPMENTAL DISABILIES. THERAPY SERVICES - THE CENTER UTILIZES AN INTERDISCIPLINARY APPROACH, INVOLVING TEAM MEMBERS FROM DIFFERENT DISCIPLINES WORKING COLLABORATIVELY TO PERFORM ASSESSMENTS, DIAGNOSE AND DEVELOP INTERVENTION PLANS. TAILORED CARE MANAGEMENT - TLC'S TAILORED CARE MANAGEMENT PROVIDES A DEDICATED CARE MANAGER TO COORDINATE ALL ASPECTS OF A PERSON'S HEALTH CARE AND SUPPORTS - MEDICAL, BEHAVIORAL, LONG-TERM, AND COMMUNITY SERVICES. OUR CARE MANAGERS AND CARE MANAGEMENT TEAM WORK TOGETHER WITH AN INDIVIDUAL, THEIR FAMILY AND/OR GUARDIANS, AS WELL AS THEIR DOCTORS, SERVICE PROVIDERS, THERAPISTS, AND OTHERS TO COORDINATE A PLAN OF CARE THAT IS RIGHT FOR THE PERSON. TLC IS A CERTIFIED CARE MANAGEMENT AGENCY BY THE NC DEPARTMENT OF HEALTH AND HUMAN SERVICES.
  5. HOME & COMMUNITY BASED SERVICES - THE CENTER TRAINS CARE PROVIDERS TO PROVIDE CARE IN THE HOMES OF PARENTS OF CHILDREN AND ADULTS WHO HAVE DEVELOPMENTAL DISABILIES. THERAPY SERVICES - THE CENTER UTILIZES AN INTERDISCIPLINARY APPROACH, INVOLVING TEAM MEMBERS FROM DIFFERENT DISCIPLINES WORKING COLLABORATIVELY TO PERFORM ASSESSMENTS, DIAGNOSE AND DEVELOP INTERVENTION PLANS. TAILORED CARE MANAGEMENT - TLC'S TAILORED CARE MANAGEMENT PROVIDES A DEDICATED CARE MANAGER TO COORDINATE ALL ASPECTS OF A PERSON'S HEALTH CARE AND SUPPORTS - MEDICAL, BEHAVIORAL, LONG-TERM, AND COMMUNITY SERVICES. OUR CARE MANAGERS AND CARE MANAGEMENT TEAM WORK TOGETHER WITH AN INDIVIDUAL, THEIR FAMILY AND/OR GUARDIANS, AS WELL AS THEIR DOCTORS, SERVICE PROVIDERS, THERAPISTS, AND OTHERS TO COORDINATE A PLAN OF CARE THAT IS RIGHT FOR THE PERSON. TLC IS A CERTIFIED CARE MANAGEMENT AGENCY BY THE NC DEPARTMENT OF HEALTH AND HUMAN SERVICES.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since September 1998.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.