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Senior Services Inc

EIN 56-1085968 · Winston Salem, NC

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthStrong90 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

THE MISSION OF SENIOR SERVICES, INC. IS TO HELP OLDER ADULTS REMAIN AT HOME AS LONG AS POSSIBLE AND TO HELP THEM LIVE WITH DIGNITY. WITH CONCERN FOR THOSE WHO CARE FOR SENIOR ADULTS, WE ALSO HELP CAREGIVERS THROUGH SERVICES AND EDUCATION THAT WILL BENEFIT THEM. INDIVIDUALS WHO CANNOT AFFORD TO PAY FOR SERVICES ARE OF SPECIAL CONCERN TO SENIOR SERVICES AND RECEIVE ASSISTANCE TO EVERY EXTENT POSSIBLE THROUGH PHILANTHROPIC CONTRIBUTIONS AND AVAILABLE PUBLIC FUNDS.

Income
$10.5 million
Spending
$9.3 million
Spent on programs
88%
Reserves
22.3 months of spending
Largest source of income
donations and private grants, 53%
Employees
132
Volunteers
1,127
Highest pay
$245,021, president/ce

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Strong: 90 out of 100. Higher than 88% of charities in its peer group (human services, $10m to $100m).

  • Reserves

    35 of 35

    Spendable reserves would cover 22.3 months of spending.

  • Debt

    20 of 20

    It owes 2% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 11% of income.

  • Income trend

    5 of 15

    Income fell 10% on the year before.

  • Spending floor

    15 of 15

    87% of spending went to programs and raising each dollar of donations cost 5 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 35% of charities in its peer group (human services, $10m to $100m).

  • Independent board

    25 of 25

    27 of 27 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (5)
  1. $1.9 million spent. ADULT DAY CARE: DAY CARE/DAY HEALTH SERVICES PROVIDED TO OLDER ADULTS, THE MAJORITY OF WHOM ARE LIVING WITH MEMORY LOSS. DURING THE YEAR 18,253 DAYS OF CARE WAS PROVIDED TO 305 PEOPLE AT THE AWARD-WINNING ELIZABETH AND TAB WILLIAMS ADULT DAY CENTER OF SENIOR SERVICES. THE WILLIAMS CENTER IS OPEN FROM 7:00 A.M. TO 6:00 P.M., MONDAY THROUGH FRIDAY AND PROVIDES SUPERVISION, MEMORY STIMULATING ACTIVITIES, MEALS, BATHS, HAIRCUTS, DENTAL CARE, ETC. TO OLDER ADULTS LIVING WITH MEMORY LOSS, AS WELL AS SUPPORT GROUPS FOR FAMILY CAREGIVERS.
  2. $1.4 million spent. HOME CARE: CERTIFIED NURSING ASSISTANTS OF SENIOR SERVICES SPENT 20,174 HOURS CARING FOR 194 OLDER ADULTS LIVING WITH FRAILTY IN THEIR HOMES. HOME CARE SERVICES INCLUDE HELP WITH BATHING, DRESSING, ASSISTANCE USING THE RESTROOM, PHYSICAL EXERCISE, TRANSFER, ETC.; 13,197 BATHS WERE GIVEN DURING THESE HOURS OF SERVICE. THIS SERVICE HELPS OLDER ADULTS REMAIN IN THEIR HOMES LIVING WITH DIGNITY, AVOIDING COSTLY INSTITUTIONAL PLACEMENTS.
  3. $2.1 million spent. MEALS ON WHEELS: NUTRITIOUS MEALS DELIVERED MONDAY THROUGH FRIDAY TO OLDER ADULTS WHO HAVE DIFFICULTY LEAVING THEIR HOME, PREPARING MEALS FOR THEMSELVES, WITH NO ONE TO ASSIST WITH THE NOONTIME MEAL. DURING THE YEAR, 223,781 LUNCHES WERE DELIVERED TO 1,447 SENIORS AND 18,083 POUNDS OF GROCERIES WERE DELIVERED TO 105 PEOPLE IN NEED, REPRESENTING THOUSANDS OF MOMENTS OF PRICELESS HUMAN INTERACTION AND CONNECTION.
  4. $2.7 million spent. LIVING AT HOME: 240 HIGH RISK ELDERS WERE ABLE TO REMAIN LIVING AT HOME THROUGH SPECIALIZED PACKAGES OF SERVICES COORDINATED BY NURSES AND SOCIAL WORKERS OF SENIOR SERVICES. THIS "NURSING HOME WITHOUT WALLS" APPROACH IS LESS EXPENSIVE AND PREFERRED BY SENIORS. AN ESTIMATED 307,713 IN-HOME SERVICE HOURS AND 40,552 BATHS WERE ARRANGED FOR BY OUR CASE MANAGERS AND PROVIDED INDIRECTLY AS A RESULT OF THIS MEDICAID PROGRAM. HELPLINE: THE HELPLINE IS STAFFED WITH AGING RESOURCE SPECIALISTS WHO PROVIDE INFORMATION, REFERRALS AND OPTIONS COUNSELING TO SENIORS AND THEIR CAREGIVERS ON A VARIETY OF AGING TOPICS SUCH AS IN-HOME SERVICE, HOUSING OPTIONS, COMMUNITY RESOURCES, AND LONG-TERM PLANNING. AGING RESOURCE SPECIALISTS ANSWERED 10,611 INFORMATION AND ASSISTANCE QUESTIONS OF SENIORS OR FAMILY CAREGIVERS. SENIOR LUNCH: 12,192 HOT LUNCHES WERE SERVED TO 157 OLDER ADULTS AT FOUR CONGREGATE NUTRITION SITES IN FORSYTH COUNTY. IN ADDITION TO LUNCH, PARTICIPANTS BENEFITTED FROM INFORMATIONAL AND ENTERTAINING PROGRAMS AND REGULAR SOCIALIZATION. CREATIVE CONNECTIONS: 907 OLDER ADULTS WERE SERVED IN CREATIVE CONNECTIONS WITH 82 NEW PARTICIPANTS THIS YEAR. OLDER ADULTS PARTICIPATED IN 1,035 CREATIVE CONNECTIONS ACTIVITIES. AGE-FRIENDLY FORSYTH: IS A PROGRAM OF SENIOR SERVICES THAT ENGAGES AND INFORMS AGING ADULTS AND COMMUNITY PARTNERS ON WAYS TO CREATE A LIVABLE COMMUNITY THROUGH STRATEGIC COLLABORATIVE PLANNING, ADVOCACY AND AWARENESS, AND COMMUNITY DATA GATHERING, ANALYSIS, AND REPORTING ELDER CARE CHOICES OF SENIOR SERVICES IS A REFERRAL AND CONSULTATION SERVICE FOR EMPLOYEES OF CONTRACTING COMPANIES. THE SERVICE IS DESIGNED TO SAVE EMPLOYEES TIME IN IDENTIFYING AND LOCATING APPROPRIATE RESOURCES TO HELP IN THEIR CAREGIVING NEEDS. FAMILY CARE GIVER SUPPORT- THIS PROGRAM PROVIDES SUPPORT AND INFORMATION TO CAREGIVERS THAT ARE PROVIDING CARE TO A SENIOR ADULT. THIS PROGRAM ALSO SUPPORTS OLDER ADULTS WHO ARE SERVING IN A KINSHIP CARE ROLE, SUCH AS GRANDPARENTS RAISING GRANDCHILDREN.
  5. LIVING AT HOME: 240 HIGH RISK ELDERS WERE ABLE TO REMAIN LIVING AT HOME THROUGH SPECIALIZED PACKAGES OF SERVICES COORDINATED BY NURSES AND SOCIAL WORKERS OF SENIOR SERVICES. THIS "NURSING HOME WITHOUT WALLS" APPROACH IS LESS EXPENSIVE AND PREFERRED BY SENIORS. AN ESTIMATED 307,713 IN-HOME SERVICE HOURS AND 40,552 BATHS WERE ARRANGED FOR BY OUR CASE MANAGERS AND PROVIDED INDIRECTLY AS A RESULT OF THIS MEDICAID PROGRAM. HELPLINE: THE HELPLINE IS STAFFED WITH AGING RESOURCE SPECIALISTS WHO PROVIDE INFORMATION, REFERRALS AND OPTIONS COUNSELING TO SENIORS AND THEIR CAREGIVERS ON A VARIETY OF AGING TOPICS SUCH AS IN-HOME SERVICE, HOUSING OPTIONS, COMMUNITY RESOURCES, AND LONG-TERM PLANNING. AGING RESOURCE SPECIALISTS ANSWERED 10,611 INFORMATION AND ASSISTANCE QUESTIONS OF SENIORS OR FAMILY CAREGIVERS. SENIOR LUNCH: 12,192 HOT LUNCHES WERE SERVED TO 157 OLDER ADULTS AT FOUR CONGREGATE NUTRITION SITES IN FORSYTH COUNTY. IN ADDITION TO LUNCH, PARTICIPANTS BENEFITTED FROM INFORMATIONAL AND ENTERTAINING PROGRAMS AND REGULAR SOCIALIZATION. CREATIVE CONNECTIONS: 907 OLDER ADULTS WERE SERVED IN CREATIVE CONNECTIONS WITH 82 NEW PARTICIPANTS THIS YEAR. OLDER ADULTS PARTICIPATED IN 1,035 CREATIVE CONNECTIONS ACTIVITIES. AGE-FRIENDLY FORSYTH: IS A PROGRAM OF SENIOR SERVICES THAT ENGAGES AND INFORMS AGING ADULTS AND COMMUNITY PARTNERS ON WAYS TO CREATE A LIVABLE COMMUNITY THROUGH STRATEGIC COLLABORATIVE PLANNING, ADVOCACY AND AWARENESS, AND COMMUNITY DATA GATHERING, ANALYSIS, AND REPORTING ELDER CARE CHOICES OF SENIOR SERVICES IS A REFERRAL AND CONSULTATION SERVICE FOR EMPLOYEES OF CONTRACTING COMPANIES. THE SERVICE IS DESIGNED TO SAVE EMPLOYEES TIME IN IDENTIFYING AND LOCATING APPROPRIATE RESOURCES TO HELP IN THEIR CAREGIVING NEEDS. FAMILY CARE GIVER SUPPORT- THIS PROGRAM PROVIDES SUPPORT AND INFORMATION TO CAREGIVERS THAT ARE PROVIDING CARE TO A SENIOR ADULT. THIS PROGRAM ALSO SUPPORTS OLDER ADULTS WHO ARE SERVING IN A KINSHIP CARE ROLE, SUCH AS GRANDPARENTS RAISING GRANDCHILDREN.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since August 1977.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.

  7. Could it be confused with another charity? Worth knowing.

    A much larger organization has a similar name: Village Senior Services Corporation (New York, NY), EIN 26-2006545. If that is the one you meant, check the EIN before giving.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.