Skip to the page content
Your donations
Passes our checks

Florence Crittenton Programs Inc

EIN 55-0365158 · Wheeling, WV

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood85 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

THE MISSION STATEMENT OF THE ORGANIZATION IS "EMBRACING CHILDREN AND FAMILIES IN NEED WITH NURTURING SERVICES TO HELP THEM ACHIEVE SELF-SUFFICIENCY." THE AGENCY'S GOAL IS TO EFFECTIVELY AND EFFICIENTLY MERGE CHILD WELFARE SERVICES WITH BEHAVIORAL HEALTH TREATMENT BY PROVIDING AN ARRAY OF TREATMENT OPTIONS TO MEET THE COMMUNITY NEEDS. THE GOAL IS TO SET INDUSTRY STANDARDS OF QUALITY AND SERVICE IN THE TREATMENT OF CHILDREN AND FAMILIES THAT SPECIALIZE IN ADOLESCENT PREGNANCY, PARENTING AND PREVENTION, FAMILY ADVOCACY AND COMMUNITY SERVICES THAT HELP FAMILIES ACHIEVE HEALTH, HAPPINESS, AND SELF SUFFICIENCY.

Income
$8.4 million
Spending
$7.4 million
Spent on programs
100%
Reserves
4.2 months of spending
Largest source of income
fees for its services, 95%
Employees
0
Volunteers
0
Highest pay
$127,608, president & chief executiv

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 85 out of 100. Higher than 67% of charities in its peer group (human services, $1m to $10m).

  • Reserves

    20 of 35

    Spendable reserves would cover 4.2 months of spending.

  • Debt

    20 of 20

    It owes 3% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 12% of income.

  • Income trend

    15 of 15

    Income rose 4% on the year before.

  • Spending floor

    15 of 15

    100% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 65% of charities in its peer group (human services, $1m to $10m).

  • Independent board

    25 of 25

    11 of 11 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $3.0 million spent. LEVEL 2 RESIDENTIAL PROGRAM: CRITTENTON OFFERS THE ONLY LICENSED RESIDENTIAL TREATMENT PROGRAM FOR PREGNANT AND PARENTING GIRLS IN THE STATE. WHILE GIRLS THAT ARE PREGNANT OR PARENTING ARE THE TOP PRIORITY FOR ADMISSIONS, APPROXIMATELY 30% OF GIRLS COME TO THE RESIDENTIAL PROGRAM SOLELY FOR SPECIALIZED BEHAVIORAL HEALTH CARE IN A GENDER-RESPONSIVE, TRAUMA-INFORMED ENVIRONMENT. CRITTENTON'S THERAPEUTIC APPROACH INCLUDES A COMMITMENT TO PROVIDING CARE IN THE HEALTHIEST, LEAST RESTRICTIVE ENVIRONMENT TO MEET THE NEEDS OF ADOLESCENTS. CLIENTS LIVE IN THE DORM-LIKE MAIN RESIDENTIAL BUILDING OR IN SUPERVISED HOUSES ON THE AGENCY'S CAMPUS. CLIENTS ATTEND SCHOOL IN EITHER THE ON-GROUNDS CLASSROOM OR IN COMMUNITY SCHOOLS. YOUNG MOMS RECEIVE NURTURING PARENTING EDUCATION AND HAVE DAYCARE AVAILABLE WITHIN THE RESIDENTIAL FACILITY.RESIDENTIAL CLIENTS COME TO THE PROGRAM THROUGH REFERRAL FROM WV DHHR. THEY ARE IN STATE CUSTODY DUE TO ABUSE, NEGLECT, MENTAL HEALTH ISSUES, SUBSTANCE ABUSE, AND ABANDONMENT. THERE ARE TWO LEVELS OF MENTAL AND BEHAVIORAL HEALTH TREATMENT PROGRAM A LEVEL II RESIDENTIAL PROGRAM FOR GIRLS UNDER THE AGE OF 18 AND A TRANSITION TO INDEPENDENT LIVING PROGRAM FOR YOUNG WOMEN 16-21.
  2. $2.7 million spent. WELLSPRING FAMILY SERVICE PROGRAM: WELLSPRING FAMILY SERVICES IS AN OUTPATIENT, COMMUNITY-BASED BEHAVIORAL HEALTH PROGRAM, AND WE HAVE BEEN PROVIDING COUNSELING SERVICES THROUGHOUT WEST VIRGINIA COMMUNITIES FOR OVER 35 YEARS. WE PROVIDE THERAPEUTIC SERVICES IN HOME, IN OFFICE, IN SCHOOL, AND WE OFFER ONLINE TELEHEALTH TO ALL 55 COUNTIES. WELLSPRING IS A LICENSED PROVIDER OF BEHAVIORAL HEALTH SERVICES FOR CHILDREN AND ADULTS. OUR ACTIVE CLIENTS HAVE ACCESS TO 24-HOUR CRISIS INTERVENTION. WELLSPRING STAFF ARE MASTER LEVEL THERAPISTS AND CASE MANAGERS. WE SUPPORT OUR CLIENTS THROUGH MANY DIFFERENT CONDITIONS, SUCH AS DEPRESSION, TRAUMA, RELATIONSHIP ISSUES, SUBSTANCE USE DISORDERS AND MUCH MORE.
  3. $12,570 spent. TRAUMA-INFORMED ELEMENTRY SCHOOLS (TIES): TIES IS AN EARLY EDUCATION ASSESSMENT AND INTERVENTION PROGRAM DESIGNED TO CREATE TRAUMA-INFORMED SCHOOLS. THE PROGRAM FOCUSES ON EARLY ELEMENTARY GRADES PRE-K THROUGH FIRST. KIDS LIVING IN CHAOTIC HOME ENVIRONMENTS OR EXPERIENCING TRAUMA, AS KNOWN AS CHRONIC STRESS, HAVE A HIGHER CHANCE TO STRUGGLE AT SCHOOL, WITH DEVELOPMENTAL IMPAIRMENTS, POOR ACADEMIC PERFORMANCE, AND BEHAVIOR ISSUES. TIES WORKS WITH TEACHERS, STUDENTS, AND PARENTS TO HELP LITTLE KIDS BE READY TO LEARN.TIES LIAISONS PROVIDING ASSESSMENT AND INTERVENTION FOR CHILDREN; SUPPORT FOR FAMILIES; AND TRAINING FOR TEACHERS AND SCHOOLS STAFF. TEACHERS AND TIES STAFF MEET REGULARLY TO ADDRESS THE NEEDS OF CHILDREN AND TO FIND WAYS TO BUILD RESILIENCE IN STUDENTS. CURRENTLY, THE TIES PROGRAM PARTNERS WITH OHIO COUNTY AND HANCOCK COUNTY ELEMENTARY SCHOOLS. SINCE 2015, TIES HAS SERVED HUNDREDS OF STUDENTS IN 16 ELEMENTARY SCHOOLS. TIES HAS BEEN STUDIED BY RESEARCHERS AT THE WVU SCHOOL OF SOCIAL WORK, WITH POSITIVE OUTCOME RESULTS.
  4. $1.7 million spent. TRAMA INFORMED CARE: CRITTENTON SERVICES INC. PROVIDES A CONTINUUM OF BEHAVIORAL HEALTH SERVICES WITH RESIDENTIAL CARE FOR GIRLS 12-21 AND OUTPATIENT COMMUNITY-BASED CARE THROUGHOUT WEST VIRGINIA.IN 2009, CRITTENTON MADE A COMMITMENT TO TRAUMA-INFORMED PRACTICE AND ORGANIZATIONAL CULTURE BY PARTNERING WITH THE TRAUMA CENTER AT THE JUSTICE RESOURCE INSTITUTE TO INTEGRATE THE ARC TRAUMA TREATMENT FRAMEWORK WITHIN ALL LEVELS OF THE AGENCY'S WORK. CRITTENTON USES THE ACE (ADVERSE CHILDHOOD EXPERIENCE) SURVEY FOR A SNAPSHOT OF TRAUMA HISTORY, COMPLETES A CANS ASSESSMENT FOR EACH CHILD, AND LINKS THE RESULTS TO THE ARC TREATMENT FRAMEWORK TO DEVELOP AN ARC TREATMENT PLAN. WILLOW TREE LEARING ACADEMY: LICENSED PRE-K AND BEFORE/AFTER SCHOOL CARE IN OHIO COUNTY SCHOOLS. WE HELP CHILDREN PREPARE FOR SCHOOL; STRIVE TO PROMOTE CARING AND SHARING; GIVE CHILDREN THE OPPORTUNITY TO PLAY IN A SUPERVISED SETTING WITH CHILDREN OF THEIR OWN AGE; OFFER A SAFE, STRUCTURED ENVIRONMENT FOR BEFORE AND AFTER SCHOOL CARE OFFERING SECURITY AND RESILENCE PROMOTING CHILDREN; PARTNER WITH THE WEST VIRGINIA OFFICE OF CHILD NUTRITION, FOLLOWING THE CHILD AND ADULT CARE FOOD PROGRAM GUIDELINES FOR HEALTHY MEALS AND SNACKS.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since October 1997.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.