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Supportworks Housing

EIN 54-1444564 · Richmond, VA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood79 out of 100GovernanceStrong90 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

We end homelessness by providing permanent housing and supportive services.

Income
$12.6 million
Spending
$12.7 million
Spent on programs
85%
Reserves
32 months of spending
Largest source of income
government grants, 71%
Employees
196
Volunteers
100
Highest pay
$183,987, executive director

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 79 out of 100.

  • Reserves

    35 of 35

    Spendable reserves would cover 32.0 months of spending.

  • Debt

    16 of 20

    It owes 19% of what it owns.

  • Living within its means

    8 of 15

    Spending exceeded income by 1% of income.

  • Income trend

    5 of 15

    Income fell 11% on the year before.

  • Spending floor

    15 of 15

    85% of spending went to programs and raising each dollar of donations cost 4 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 90 out of 100.

  • Independent board

    25 of 25

    12 of 12 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    0 of 10

    Did not give the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $1.8 million spent. SupportWorks Housing Housing First program consists of scattered site projects that provide rental assistance and housing stabilization supportive services for formerly chronically homeless individuals who reside with third-party landlords in our communities. The Housing First program is SWHs largest scattered site program funded through multiple HUD Continuum of Care (CoC) competitive grants with supplemental funding from the City of Norfolk and a DHCD Housing Trust Fund Homeless Reduction Grant. In 2024, the Housing First program served 91 individuals in 79 households. 96% served did not return to homelessness.
  2. $2.1 million spent. SupportWorks Supportive Services for Veteran Families (SSVF) program provided homelessness Prevention and Rapid Re-Housing assistance to veteran households in Charlottesville, Central Virginia, and Balance of State regions in Virginia. In 2024, the program served 424 Veterans. There were 294 exits resulting in 246 Veteran households maintaining financial and housing stability.
  3. $3.8 million spent. HomeLink is SupportWorks largest scattered-site permanent housing program serving chronically homeless households in Richmond. It is funded through a single consolidated HUD Continuum of Care (CoC) grant and receives additional funding through a DHCD Housing Trust Fund Homeless Reduction Grant and a Richmond Non-Departmental grant. In 2024, the HomeLink program housed and served 246 individuals in 218 households 95% maintaining their housing stability.
  4. $3.0 million spent. Other See Schedule O

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since July 1988.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.