Hospital Hospitality House of Richmond Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
SEE SCHEDULE O
- Income
- $5.2 million
- Spending
- $3.8 million
- Spent on programs
- 80%
- Reserves
- 48.9 months of spending
- Largest source of income
- donations and private grants, 46%
- Employees
- 51
- Volunteers
- 450
- Highest pay
- $245,266, president/ceo
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Strong: 100 out of 100. Higher than 88% of charities in its peer group (health care, $1m to $10m).
Reserves
35 of 35Spendable reserves would cover 48.9 months of spending.
Debt
20 of 20It owes 2% of what it owns.
Living within its means
15 of 15Income exceeded spending by 27% of income.
Income trend
15 of 15Income rose 16% on the year before.
Spending floor
15 of 1580% of spending went to programs and raising each dollar of donations cost 8 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 67% of charities in its peer group (health care, $1m to $10m).
Independent board
25 of 2524 of 25 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (1)
- $3.0 million spent. HOSPITAL HOSPITALITY HOUSE DBA THE DOORWAYS PROVIDES AN AVERAGE OF 60,000 NIGHTS OF LODGING TO APPROXIMATELY 10,000 CHILDREN, ADULTS AND VETERANS IN MEDICAL CRISIS EACH YEAR. THE DOORWAYS IS THE SECOND LARGEST HOSPITALITY HOUSE IN THE COUNTRY AND THE LARGEST TO RUN PRIMARILY ON DONATIONS. THE ORGANIZATION ACCEPTS DONATIONS AND CONTRIBUTIONS FROM GUESTS, REFERRAL PARTNERS, INDIVIDUALS, FOUNDATIONS, CORPORATIONS AND CIVIC ORGANIZATIONS. A $15.00 PER PERSON PER NIGHT DONATION IS SUGGESTED OF ALL GUESTS, BUT NOT REQUIRED. NO ONE IS EVER TURNED AWAY BECAUSE OF THEIR INABILITY TO MAKE THIS DONATION (51% OF OUR GUESTS ARE UNABLE TO MAKE THE $15 SUGGESTED DONATION). THE COST OF FULLY SERVING A FAMILY FOR ONE NIGHT IS APPROXIMATELY $125.THE DOORWAYS ACCEPTS GUESTS REFERRED FROM THE FOLLOWING PARTNERS: VCU HEALTH, THE RICHMOND VA MEDICAL CENTER, CHILDREN'S HOSPITAL OF RICHMOND AT VCU HEALTH, WORLD PEDIATRICS, VIRGINIA TREATMENT CENTER FOR CHILDREN, RETREAT HOSPITAL, SHELTERING ARMS PHYSICAL REHABILITATION HOSPITAL, HEALTHSOUTH REHABILITATION HOSPITAL, ASTER SPRINGS, AND VERITAS COLLABORATIVE. THERE ARE 117 GUEST ROOMS AND DEDICATED PEDIATRIC AND TRANSPLANT ROOMS AND COMMON SPACES TO MEET THE SPECIAL NEEDS OF CHILDREN AND TRANSPLANT PATIENTS. THE AVERAGE STAY IS 6 NIGHTS, WITH MANY CRITICAL OR TRANSPLANT PATIENTS REQUIRING WEEKS OR MONTHS LONG STAYS. GUEST AMENITIES INCLUDE PRIVATE BEDROOMS WITH PRIVATE ACCESSIBLE BATHROOMS, FREE DOWNTOWN PARKING, TRANSPORTATION TO VCU HEALTH, ACCESS TO PREPARED MEALS AND FULLY STOCKED KITCHENS, DONATED FOOD FOR COOKING MEALS, LIBRARY, COMMUNAL TELEVISION ROOM, DINING ROOM, CHAPEL, EXERCISE ROOM, GUEST-ADMINISTERED LAUNDRY, AND SOCIAL WORKERS. SERVICES ARE RENDERED 24 HOURS PER DAY, 365 DAYS PER YEAR. APPROXIMATELY 76% OF OUR GUESTS ARE FROM VIRGINIA. THE REMAINING 24% COME FROM ALL ACROSS THE UNITED STATES AND 31 COUNTRIES.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2026.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since June 1984.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.