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Council of Community Services

EIN 54-0718859 · Roanoke, VA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood81 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

THE COUNCIL OF COMMUNITY SERVICES PROVIDES LEADERSHIP FOR ORGANIZATIONS AND INDIVIDUALS IN THE AREAS OF PLANNING, INFORMATION, AND REFERRAL SERVICES TO IMPROVE THE QUALITY OF LIFE IN OUR COMMUNITIES.

Income
$7.4 million
Spending
$7.0 million
Spent on programs
92%
Reserves
4 months of spending
Largest source of income
government grants, 100%
Employees
85
Highest pay
$121,102, president

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 81 out of 100. Higher than 61% of charities in its peer group (human services, $1m to $10m).

  • Reserves

    20 of 35

    Spendable reserves would cover 4.0 months of spending.

  • Debt

    16 of 20

    It owes 22% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 6% of income.

  • Income trend

    15 of 15

    Income rose 7% on the year before.

  • Spending floor

    15 of 15

    92% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 65% of charities in its peer group (human services, $1m to $10m).

  • Independent board

    25 of 25

    15 of 15 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (5)
  1. $2.6 million spent. THE DROP-IN CENTER PROVIDES A COMPREHENSIVE RANGE OF HIV, HCV, AND STI PREVENTION AND CARE SERVICES IN ROANOKE, DANVILLE, AND MARION THROUGH STATE AND FEDERAL FUNDING ADMINISTERED BY THE VIRGINIA DEPARTMENT OF HEALTH. PREVENTION FUNDING, INCLUDING THE COMMUNITY HIV/HCV TESTING PROGRAM, STATUS NEUTRAL SERVICE NAVIGATION PROGRAM, AND COMMUNITY HARM REDUCTION PROGRAM SUPPORTS HIV/HCV/STI TESTING, COUNSELING, AND LINKAGE TO CARE; GENERAL EDUCATION; COMMUNITY OUTREACH; HARM REDUCTION EDUCATION; SYRINGE EXCHANGE; PATIENT AND SERVICE NAVIGATION; AND CASE MANAGEMENT. THESE SERVICES REACH MORE THAN 1,500 CLIENTS ANNUALLY. CARE SERVICES FUNDED THROUGH RYAN WHITE PART B SERVE APPROXIMATELY 750 CLIENTS AND INCLUDE MEDICAL AND NON-MEDICAL CASE MANAGEMENT; LINKAGE TO MEDICAL TRANSPORTATION AND HIV INFECTIOUS DISEASE CLINIC SERVICES IN DANVILLE; AND THIRD-PARTY PAYMENT FOR OUTPATIENT AMBULATORY CARE, LABORATORY SERVICES, AND EMERGENCY DENTAL SERVICES FOR ELIGIBLE RYAN WHITE PART B CLIENTS. THE DROP-IN CENTER PROVIDES A COMPREHENSIVE RANGE OF HIV, HCV, AND STI PREVENTION AND CARE SERVICES IN ROANOKE, DANVILLE, AND MARION THROUGH STATE AND FEDERAL FUNDING ADMINISTERED BY THE VIRGINIA DEPARTMENT OF HEALTH. PREVENTION FUNDING, INCLUDING THE COMMUNITY HIV/HCV TESTING PROGRAM, STATUS NEUTRAL SERVICE NAVIGATION PROGRAM, AND COMMUNITY HARM REDUCTION PROGRAM SUPPORTS HIV/HCV/STI TESTING, COUNSELING, AND LINKAGE TO CARE; GENERAL EDUCATION; COMMUNITY OUTREACH; HARM REDUCTION EDUCATION; SYRINGE EXCHANGE; PATIENT AND SERVICE NAVIGATION; AND CASE MANAGEMENT. THESE SERVICES REACH MORE THAN 1,500 CLIENTS ANNUALLY. CARE SERVICES FUNDED THROUGH RYAN WHITE PART B SERVE APPROXIMATELY 750 CLIENTS AND INCLUDE MEDICAL AND NON-MEDICAL CASE MANAGEMENT; LINKAGE TO MEDICAL TRANSPORTATION AND HIV INFECTIOUS DISEASE CLINIC SERVICES IN DANVILLE; AND THIRD-PARTY PAYMENT FOR OUTPATIENT AMBULATORY CARE, LABORATORY SERVICES, AND EMERGENCY DENTAL SERVICES FOR ELIGIBLE RYAN WHITE PART B CLIENTS.
  2. $2.6 million spent. THE 2-1-1 VIRGINIA SERVICE RECEIVES FEDERAL FUNDS VIA THE VIRGINIA DEPARTMENT OF SOCIAL SERVICES TO ACT AS THE SOLE SOURCE CONTRACTOR FOR THE STATEWIDE 2-1-1 SYSTEM. 2-1-1 IS AN EASY TO REMEMBER PHONE NUMBER THAT IS STAFFED BY TRAINED COMMUNITY RESOURCE SPECIALISTS WHO ARE AVAILABLE 24 HOURS A DAY 7 DAYS A WEEK TO RESIDENTS OF THE COMMONWEALTH OF VIRGINIA LOOKING FOR INFORMATION AND REFERRALS TO HEALTH AND HUMAN SERVICES.
  3. $1.2 million spent. COMMUNITY HOUSING RESOURCE CENTER THE COMMUNITY HOUSING RESOURCE CENTER EXISTS TO PREVENT INDIVIDUALS AND FAMILIES FROM BECOMING HOMELESS AND TO RAPIDLY RE-HOUSE THOSE WHO ARE ALREADY HOMELESS. THE CENTER PROVIDES ESENTIAL HOMELESS ASSISTANCE AND PREVENTION SERVICES TO THOSE INDIVIDUALS AND FAMILIES LIVING IN THE BLUE RIDGE CONTINUUM OF CARE SERVICE AREA.
  4. $113,451 spent. PLANNING PROVIDES INFORMATION TO COMMUNITY FUNDERS, GOVERNMENTS AND HUMAN SERVICE AGENCIES, WHICH IS USED TO PLAN FOR NEW OR EXPANDED PROGRAMS ADDRESSING COMMUNITY HUMAN SERVICE NEEDS.
  5. PLANNING PROVIDES INFORMATION TO COMMUNITY FUNDERS, GOVERNMENTS AND HUMAN SERVICE AGENCIES, WHICH IS USED TO PLAN FOR NEW OR EXPANDED PROGRAMS ADDRESSING COMMUNITY HUMAN SERVICE NEEDS.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since July 1964.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.