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Potomac Case Management Services Inc

EIN 52-2118801 · Hagerstown, MD

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthWeak48 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

POTOMAC CASE MANAGEMENT SERVICES, INC. ENHANCES THE QUALITY OF LIFE AND MAINTAINS INDEPENDENCE FOR INDIVIDUALS OF THE TRI-STATE COMMUNITY THROUGH THE USE OF ADVOCACY AND PARTNERSHIPS.

Income
$10.0 million
Spending
$10.2 million
Spent on programs
83%
Reserves
-1.4 months of spending
Largest source of income
fees for its services, 85%
Employees
163
Volunteers
6
Highest pay
$306,129, executive director

Source: Form 990 for the year ending June 30, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Weak: 48 out of 100. Higher than 20% of charities in its peer group (health care, $1m to $10m).

  • Reserves

    0 of 35

    Spendable reserves are negative: it owes or has committed more than it holds.

  • Debt

    10 of 20

    It owes 42% of what it owns.

  • Living within its means

    8 of 15

    Spending exceeded income by 2% of income.

  • Income trend

    15 of 15

    Income rose 22% on the year before.

  • Spending floor

    15 of 15

    83% of spending went to programs and raising each dollar of donations cost 1 cents.

Source: Form 990 for the year ending June 30, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 67% of charities in its peer group (health care, $1m to $10m).

  • Independent board

    25 of 25

    6 of 6 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (5)
  1. $3.3 million spent. TARGETED CASE MANAGEMENT SERVICES PROVIDES CASE MANAGEMENT TO INDIVIDUALS WITH A MENTAL HEALTH DIAGNOSIS. THE GOAL OF THIS PROGRAM IS TO ASSIST INDIVIDUALS THROUGH ADVOCACY, EDUCATION, CONNECTION WITH COMMUNITY RESOURCES AND COMPLIANCE WITH MENTAL HEALTH CARE TO OPTIMIZE THEIR QUALITY OF DAILY LIVING. CASE MANAGERS WORK CLOSELY WITH THE INDIVIDUAL AND HIS/HER MENTAL HEALTH TREATMENT TEAM TO PROVIDE A SUPPORT SYSTEM THAT ENABLES THE INDIVIDUAL TO WORK TOWARD A LIFE OF RECOVERY WITH MENTAL ILLNESS. ASSISTING WITH TRANSPORTATION TO MENTAL HEALTH APPOINTMENTS AND WORKING ON ENTITLEMENTS/BENEFITS THAT ARE NECESSARY TO IMPROVE THEIR DAILY LIVING ARE OFTEN ESSENTIAL.
  2. $3.4 million spent. CHILD & ADOLESCENT MENTAL HEALTH CARE COORDINATION PROGRAM (MHCC) SUPPORTS CHILDREN AND YOUTH BETWEEN THE AGES OF BIRTH THROUGH EIGHTEEN. MHCC CAN BE PROVIDED IN THE SCHOOL AND AT HOME TO INCORPORATE A "TEAM SUPPORT SYSTEM" FOR THE YOUTH. WHILE THE BEHAVIORAL AND MENTAL HEALTH ISSUES ARE OF PRIME IMPORTANCE, THE CARE COORDINATOR WORKS TO ASSIST THE FAMILY UNIT WITH DAILY LIVING SITUATIONS THAT MAY IMPEDE THE YOUTH'S ABILITY TO ACHIEVE THEIR GOALS. THIS MAY INCLUDE APPLYING FOR BENEFITS AND TRANSPORTATION TO COMMUNITY APPOINTMENTS.HIGH INTENSITY SERVICES ARE AVAILABLE FOR CHILDREN AND YOUTH WHO HAVE HAD HOSPITALIZATIONS OR OUT-OF-HOME PLACEMENTS.
  3. $612,482 spent. THE PERMANENT SUPPORTIVE HOUSING PROGRAM IS DESIGNED TO PROMOTE THE DEVELOPMENT OF SUPPORTIVE HOUSING AND SUPPORTIVE SERVICES, INCLUDING INNOVATIVE APPROACHES TO ASSIST HOMELESS PERSONS IN THE TRANSITION FROM HOMELESSNESS, AND TO PROMOTE THE PROVISION OF SUPPORTIVE HOUSING TO HOMELESS PERSONS TO ENABLE THEM TO LIVE AS INDEPENDENTLY AS POSSIBLE.
  4. $293,600 spent. THE INTENSIVE ADULT FOSTER CARE PROGRAM SERVES ADULTS WITH A SEVERE MENTAL HEALTH ILLNESS THROUGH ASSISTANCE WITH PSYCHIATRIC STABILITY, COORDINATING AND SUPPORTING CARE FOR PROGRESSION IN A RECOVERY MODEL. THIS PROGRAM IS FOR INDIVIDUALS NEEDING A HIGHER LEVEL OF CARE COORDINATION AND SUPPORTIVE LIVING, PCMS MANAGES ASSISTED LIVING PROGRAMS THAT ALLOW CLIENTS TO BE CARED FOR IN A NURTURING FAMILY ENVIRONMENT. INDIVIDUALIZED CARE PLANS HELP CLIENTS WORK TOWARD REACHING AS HIGH A LEVEL OF INDEPENDENT LIVING AS POSSIBLE.
  5. $916,701 spent. OTHER PROGRAMS

Source: Form 990 for the year ending June 30, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since April 1999.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.