Human Services Programs of Carroll County Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
HSP GIVES HOPE, INSPIRES CHANGE, AND PROVIDES OPPORTUNITY BY MOBILIZING THE COMMUNITY IN THE FIGHT AGAINST POVERTY.
- Income
- $4.2 million
- Spending
- $3.9 million
- Spent on programs
- 86%
- Reserves
- 6.9 months of spending
- Largest source of income
- government grants, 77%
- Employees
- 84
- Volunteers
- 73
- Highest pay
- $108,432, executive di
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 88 out of 100. Higher than 79% of charities in its peer group (housing, $1m to $10m).
Reserves
28 of 35Spendable reserves would cover 6.9 months of spending.
Debt
20 of 20It owes 7% of what it owns.
Living within its means
15 of 15Income exceeded spending by 7% of income.
Income trend
10 of 15Income fell 3% on the year before.
Spending floor
15 of 1586% of spending went to programs and raising each dollar of donations cost 2 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 70% of charities in its peer group (housing, $1m to $10m).
Independent board
25 of 258 of 8 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (5)
- $2.2 million spent. HSP BELIEVES HOMELESSNESS SHOULD BE PREVENTED WHENEVER POSSIBLE. IF IT CANNOT BE PREVENTED, HOMELESSNESS SHOULD BE BRIEF. PROGRAMMING SERVES THE MOST IN NEED FIRST, PROVIDING OPEN-ACCESS, LOW-BARRIER SERVICES. SHELTER AND HOUSING SERVICES STRIVE TO HELP PARTICIPANTS INCREASE THEIR INCOME, SECURE PERMANENT HOUSING, AND PROVIDE NECESSARY COMMUNITY SUPPORTS AND LINKAGES TO PREVENT AND END HOMELESSNESS. HSP PROVIDED SERVICES TO 628 HOMELESS MEN, WOMEN, AND CHILDREN IN 2025, WHILE PREVENTING 350 FROM BECOMING HOMELESS. SHELTER SERVICES SHELTER SERVICES PROVIDE OVERNIGHT SUPPORT AND CASE MANAGEMENT SERVICES TO HOMELESS INDIVIDUALS AND FAMILIES. SHELTER STAFF CONNECT HOMELESS PARTICIPANTS TO HOUSING OPPORTUNITIES - REGARDLESS OF WHAT MIGHT BE GOING ON IN THEIR LIVES. SHELTER SERVICES CASE MANAGERS FOCUS ON STABILIZING PARTICIPANTS, CONNECTING THEM WITH BASIC NEEDS AND COMMUNITY RESOURCES, INCREASING THEIR INCOME, AND RAPIDLY SECURING PERMANENT HOUSING. HSP MANAGES 3 OF CARROLL COUNTY'S HOMELESS SHELTERS. SHELTER SERVICES OPERATE 24 HOURS, SEVEN DAYS A WEEK, TO ENSURE PARTICIPANTS ARE SAFE AND STABLE. IN ADDITION TO STABILITY AND SUPPORT SERVICES, SHELTERS ALSO PROVIDE FOOD, LAUNDRY FACILITIES, TELEPHONE, TRANSPORTATION, AND MAIL ASSISTANCE. IN ADDITION TO TRADITIONAL SHELTER SERVICES, HSP HAS A HOMELESS OUTREACH CASE WORKER POSITION. THIS POSITION PROVIDES STREET/ENCAMPMENT OUTREACH SERVICES TO HOMELESS ADULTS AND FAMILIES THROUGHOUT CARROLL COUNTY. THIS INCLUDES LINKING PARTICIPANTS TO AVAILABLE SERVICES AND SUPPORTING ENTRY INTO SHELTER WITH THE OVERALL GOAL OF SECURING HOUSING AND ENDING HOMELESSNESS. ADDITIONALLY, THIS CASE WORKER CONNECTS REGULARLY WITH COMMUNITIES, LAW ENFORCEMENT, AGENCIES, AND RESOURCES IN ALL MUNICIPALITIES OF CARROLL COUNTY TO PROVIDE INFORMATION ABOUT HSP SERVICES AND TO CONNECT WITH HOMELESS PARTICIPANTS IN THESE OUTLYING AREAS WHO MIGHT NOT OTHERWISE BE ABLE TO ACCESS THESE SERVICES. THIS YEAR, WHILE OUR SHELTER NUMBERS REMAINED CONSISTENT, THERE WAS A SUBSTANTIAL INCREASE IN THE NUMBER OF ADULTS LIVING IN ENCAMPMENTS - 45%. THE HOMELESS OUTREACH CASE WORKER CONTINUES TO ENCOURAGE THESE PARTICIPANTS TO TAKE ADVANTAGE OF SHELTER AND HOUSING SERVICES. MANY, HOWEVER, REMAIN UNWILLING TO STAY IN SHELTER. SHELTER SERVICES PROVIDED SAFE, STABLE ON-GOING SUPPORT FOR 421 UNIQUE PARTICIPANTS, 372 HOUSEHOLDS -FAMILY SHELTER SERVED 73 TOTAL PARTICIPANTS: 30 ADULTS AND 43 CHILDREN, 91% EXITED TO PERMANENT HOUSING -ADULT ONLY SHELTER SERVED 96 TOTAL PARTICIPANTS: 68 MEN AND 27 WOMEN AND 1 TRANSGENDER PARTICIPANTS, 59% EXITED TO PERMANENT HOUSING -NIGHT-BY-NIGHT SHELTER SERVED 312 PARTICIPANTS, 11% EXITED TO PERMANENT HOUSING, 18% TRANSITIONED INTO ADULT SHELTER 21% OF SHELTER PARTICIPANTS INCREASED THEIR INCOME 100% UTILIZATION RATE WITH AN AVERAGE LENGTH OF STAY OF 143 DAYS 204 OUT OF 312 (65%) PARTICIPANTS ENGAGED IN CASE MANAGEMENT SERVICES AT THE NIGHT-BY-NIGHT SHELTER, WHICH SERVED THE HARDEST TO ENGAGE HOMELESS POPULATION STREET OUTREACH SERVED 81 TOTAL PARTICIPANTS: 76 ADULTS, 5 CHILDREN, 34% EXITED TO PERMANENT HOUSING; 30% EXITED TO OTHER POSITIVE DESTINATIONS (THIS INCLUDES TREATMENT PROGRAMS AND ADULT ONLY SHELTER) - OVERALL EXITS TO POSITIVE DESTINATIONS, 64% HOUSING SERVICES HOUSING SERVICES WORK TO PREVENT HOMELESSNESS WHEREVER POSSIBLE. HOUSING SERVICES SEAMLESSLY BLEND SERVICES FOR THOSE EXPERIENCING HOMELESSNESS TO THOSE AT RISK OF BECOMING HOMELESS. HSP CONDUCTS HELPLINE PREVENTION AND DIVERSION SCREENINGS 5 DAYS A WEEK VIA WALK-IN HOURS, OVER THE PHONE, AND THROUGHOUT THE COMMUNITY. AS PARTICIPANTS COMPLETE THE ASSESSMENT, THEY ARE REFERRED TO APPROPRIATE HOUSING RESOURCES. HSP'S GOAL IS TO FIRST AND FOREMOST PREVENT HOMELESSNESS WHENEVER POSSIBLE. THIS IS COMPLETED VIA MEDIATION AND REFERRAL SERVICES AS WELL AS EVICTION PREVENTION, SECURITY DEPOSIT ASSISTANCE, AND WATER TURN OFF SUPPORT. HSP IS THE COUNTY-WIDE ACCESS POINT FOR SEVERAL EMERGENCY SERVICES, SERVING AS THE AUTHORIZING AGENCY FOR SEVERAL COMMUNITY FUNDING STREAMS. AFTER PREVENTION AND DIVERSION SERVICES ARE ATTEMPTED, AND THE PARTICIPANT MEETS THE FEDERAL DEFINITION OF HOMELESS, THEY THEN ARE REFERRED TO COORDINATED ENTRY. COORDINATED ENTRY COMPLETES A NEEDS ASSESSMENT TO OBJECTIVELY ASSESS THE PARTICIPANT'S VULNERABILITY OR NEED. PARTICIPANTS ARE THEN REFERRED TO SHELTER SERVICES, PERMANENT SUPPORTIVE HOUSING FOR PERSONS WITH DISABILITIES (PSHPWD), OR RAPID RE-HOUSING PROGRAM. PSHPWD PROVIDES HOUSING AND CASE MANAGEMENT SERVICES TO CHRONICALLY HOMELESS; HSP MAINTAINS 31 RENTAL UNITS FOR PARTICIPANTS. RAPID RE-HOUSING PROVIDES SHORT-TERM RENTAL ASSISTANCE TO PARTICIPANTS EXPERIENCING HOMELESSNESS. IF A PARTICIPANT IS AT RISK OF BECOMING HOMELESS, HAS AN EVICTION, OR NEEDS A SECURITY DEPOSIT, HSP HAS ADDITIONAL SERVICES TO MEET THOSE NEEDS AND AVOID HOMELESSNESS. RECEIVED OVER 800 CALLS VIA HSP'S HELPLINE SERVICE. COMPLETED PREVENTION AND DIVERSION SCREENINGS FOR 356 HOUSEHOLDS/590 TOTAL PARTICIPANTS: 400 ADULTS AND 190 CHILDREN COORDINATED ENTRY SERVED 296 HOUSEHOLDS/449 TOTAL PARTICIPANTS; 329 ADULTS AND 120 CHILDREN; 50% EXITED TO PERMANENT HOUSING; 29% INCREASED INCOME PERMANENT HOUSING SERVED 36 HOUSEHOLDS/61 TOTAL PARTICIPANTS; 44 ADULTS AND 17 CHILDREN, 89% OF HOUSEHOLDS EXITED TO PERMANENT HOUSING RAPID RE-HOUSING PROVIDED HOUSING SUPPORT FOR 26 HOUSEHOLDS/52 TOTAL HOMELESS PARTICIPANTS; 32 ADULTS AND 20 CHILDREN, 85% OF HOUSEHOLDS EXITED TO PERMANENT HOUSING PREVENTED EVICTIONS FOR 56 HOUSEHOLDS/129 PARTICIPANTS; 81 ADULTS AND 48 CHILDREN; WITH 155,110 COMPLETED 141 SECURITY DEPOSITS FOR 293 PARTICIPANTS; 178 ADULTS AND 115 CHILDREN; WITH 201,821 ASSISTED WITH WATER TURNOFFS FOR 51 HOUSEHOLDS/128 PARTICIPANTS: 72 ADULTS AND 56 CHILDREN, 35,538 ASSISTED WITH RENT PAYMENTS FOR 13 HOUSEHOLDS/26 PARTICIPANTS: 17 ADULTS AND 9 CHILDREN, 12,675 ASSISTED WITH DENTAL CARE FOR 32 HOUSEHOLDS/48 PARTICIPANTS: 37 ADULTS AND 11 CHILDREN, 34,401 HSP BELIEVES HOMELESSNESS SHOULD BE PREVENTED WHENEVER POS
- $463,382 spent. THE CARROLL COUNTY FAMILY CENTER PROVIDES SERVICES TO EXPECTANT PARENTS, AND PARENTS WITH CHILDREN UNDER THE AGE OF FIVE. THE CENTER PROVIDES A COZY AND HOMELIKE ENVIRONMENT FOR PARENTS AND CHILDREN TO LEARN AND GROW TOGETHER. THE MAIN FOCUS OF THE CENTER IS TO ENSURE THAT YOUNG CHILDREN ARE HEALTHY - PHYSICALLY, DEVELOPMENTALLY AND EMOTIONALLY. THIS IS ACCOMPLISHED THROUGH A HIGH-QUALITY CHILD DEVELOPMENT PROGRAM THAT FOCUSES ON EARLY LITERACY, NURTURING INTERACTIONS, AND LEARNING THROUGH PLAY. DEVELOPMENTAL SCREENINGS, IMMUNIZATION CHECKS, AND DAILY PACT (PARENTS AND CHILDREN TOGETHER) ACTIVITIES ARE KEY COMPONENTS OF THE PROGRAM. WHILE THE CHILDREN ENGAGE IN THEIR OWN SPECIAL PROGRAMMING, PARENTS ALSO RECEIVE SERVICES. THESE PROGRAMS ARE DESIGNED TO INCREASE SELF-SUFFICIENCY, ENHANCE PARENTING SKILLS, AND PROVIDE QUALITY CASE MANAGEMENT. OUR ADULT EDUCATION PARTNER, CARROLL COMMUNITY COLLEGE, PROVIDES GED AND ESOL CLASSES FOR THE PARENTS. THE CENTER OFFERS PARENTING CLASSES USING THE EVIDENCE- BASED CURRICULUM, THE "NURTURING PARENT PROGRAM." OTHER CENTER-BASED SERVICES INCLUDE CASE MANAGEMENT, HEALTH CLASSES, JOB READINESS WORKSHOPS, PARENT LEADERSHIP TRAININGS, AND PEER SUPPORT ACTIVITIES. OUR MOST POPULAR ACTIVITIES INCLUDE MONTHLY AND SEASONAL "SPECIAL EVENTS." THIS YEAR WE ENJOYED THEMES LIKE "OLYMPIC GAMES", "DINOSAUR DAY", "INTERNATIONAL DAY- AND A FIELD TRIP TO DUTCH WONDERLAND. FOR PARENTS, WE FOCUSED ON BUILDING ESSENTIAL LIFE SKILLS SUCH AS COOKING AND COMPUTER LITERACY, AND WE LAUNCHED A PARENTING SUPPORT GROUP. IN FY25, 16 FAMILIES (30 PARENTS AND CHILDREN) PARTICIPATED IN CENTER-BASED PROGRAMS. A TOTAL OF 2,184 PARTICIPATION VISITS WERE LOGGED BY THESE FAMILIES. THIS AMOUNTED TO A TOTAL OF 3,998 INDIVIDUAL SERVICES PROVIDED IN THE YEAR. PARENTS AND CHILDREN REMAINED ENGAGED THROUGHOUT THE ENTIRE YEAR, PARTICIPATING IN MULTIPLE SERVICES AND MAINTAINING CONNECTIONS WITH STAFF AND OTHER FAMILIES. THE CARROLL COUNTY FAMILY CENTER PROVIDES SERVICES TO EXPECTANT PARENTS, AND PARENTS WITH CHILDREN UNDER THE AGE OF FIVE. THE CENTER PROVIDES A COZY AND HOMELIKE ENVIRONMENT FOR PARENTS AND CHILDREN TO LEARN AND GROW TOGETHER. THE MAIN FOCUS OF THE CENTER IS TO ENSURE THAT YOUNG CHILDREN ARE HEALTHY - PHYSICALLY, DEVELOPMENTALLY AND EMOTIONALLY. THIS IS ACCOMPLISHED THROUGH A HIGH-QUALITY CHILD DEVELOPMENT PROGRAM THAT FOCUSES ON EARLY LITERACY, NURTURING INTERACTIONS, AND LEARNING THROUGH PLAY. DEVELOPMENTAL SCREENINGS, IMMUNIZATION CHECKS, AND DAILY PACT (PARENTS AND CHILDREN TOGETHER) ACTIVITIES ARE KEY COMPONENTS OF THE PROGRAM. WHILE THE CHILDREN ENGAGE IN THEIR OWN SPECIAL PROGRAMMING, PARENTS ALSO RECEIVE SERVICES. THESE PROGRAMS ARE DESIGNED TO INCREASE SELF-SUFFICIENCY, ENHANCE PARENTING SKILLS, AND PROVIDE QUALITY CASE MANAGEMENT. OUR ADULT EDUCATION PARTNER, CARROLL COMMUNITY COLLEGE, PROVIDES GED AND ESOL CLASSES FOR THE PARENTS. THE CENTER OFFERS PARENTING CLASSES USING THE EVIDENCE- BASED CURRICULUM, THE "NURTURING PARENT PROGRAM." OTHER CENTER-BASED SERVICES INCLUDE CASE MANAGEMENT, HEALTH CLASSES, JOB READINESS WORKSHOPS, PARENT LEADERSHIP TRAININGS, AND PEER SUPPORT ACTIVITIES. OUR MOST POPULAR ACTIVITIES INCLUDE MONTHLY AND SEASONAL "SPECIAL EVENTS." THIS YEAR WE ENJOYED THEMES LIKE "OLYMPIC GAMES", "DINOSAUR DAY", "INTERNATIONAL DAY- AND A FIELD TRIP TO DUTCH WONDERLAND. FOR PARENTS, WE FOCUSED ON BUILDING ESSENTIAL LIFE SKILLS SUCH AS COOKING AND COMPUTER LITERACY, AND WE LAUNCHED A PARENTING SUPPORT GROUP. IN FY25, 16 FAMILIES (30 PARENTS AND CHILDREN) PARTICIPATED IN CENTER-BASED PROGRAMS. A TOTAL OF 2,184 PARTICIPATION VISITS WERE LOGGED BY THESE FAMILIES. THIS AMOUNTED TO A TOTAL OF 3,998 INDIVIDUAL SERVICES PROVIDED IN THE YEAR. PARENTS AND CHILDREN REMAINED ENGAGED THROUGHOUT THE ENTIRE YEAR, PARTICIPATING IN MULTIPLE SERVICES AND MAINTAINING CONNECTIONS WITH STAFF AND OTHER FAMILIES.
- $381,149 spent. HSP BELIEVES HOMELESSNESS SHOULD BE PREVENTED WHENEVER POSSIBLE. IF IT CANNOT BE PREVENTED, HOMELESSNESS SHOULD BE BRIEF. PROGRAMMING SERVES THE MOST IN NEED FIRST, PROVIDING OPEN-ACCESS, LOW-BARRIER SERVICES. SHELTER AND HOUSING SERVICES STRIVE TO HELP PARTICIPANTS INCREASE THEIR INCOME, SECURE PERMANENT HOUSING, AND PROVIDE NECESSARY COMMUNITY SUPPORTS AND LINKAGES TO PREVENT AND END HOMELESSNESS. HSP PROVIDED SERVICES TO 628 HOMELESS MEN, WOMEN, AND CHILDREN IN 2025, WHILE PREVENTING 350 FROM BECOMING HOMELESS. SHELTER SERVICES SHELTER SERVICES PROVIDE OVERNIGHT SUPPORT AND CASE MANAGEMENT SERVICES TO HOMELESS INDIVIDUALS AND FAMILIES. SHELTER STAFF CONNECT HOMELESS PARTICIPANTS TO HOUSING OPPORTUNITIES - REGARDLESS OF WHAT MIGHT BE GOING ON IN THEIR LIVES. SHELTER SERVICES CASE MANAGERS FOCUS ON STABILIZING PARTICIPANTS, CONNECTING THEM WITH BASIC NEEDS AND COMMUNITY RESOURCES, INCREASING THEIR INCOME, AND RAPIDLY SECURING PERMANENT HOUSING. HSP MANAGES 3 OF CARROLL COUNTY'S HOMELESS SHELTERS. SHELTER SERVICES OPERATE 24 HOURS, SEVEN DAYS A WEEK, TO ENSURE PARTICIPANTS ARE SAFE AND STABLE. IN ADDITION TO STABILITY AND SUPPORT SERVICES, SHELTERS ALSO PROVIDE FOOD, LAUNDRY FACILITIES, TELEPHONE, TRANSPORTATION, AND MAIL ASSISTANCE. IN ADDITION TO TRADITIONAL SHELTER SERVICES, HSP HAS A HOMELESS OUTREACH CASE WORKER POSITION. THIS POSITION PROVIDES STREET/ENCAMPMENT OUTREACH SERVICES TO HOMELESS ADULTS AND FAMILIES THROUGHOUT CARROLL COUNTY. THIS INCLUDES LINKING PARTICIPANTS TO AVAILABLE SERVICES AND SUPPORTING ENTRY INTO SHELTER WITH THE OVERALL GOAL OF SECURING HOUSING AND ENDING HOMELESSNESS. ADDITIONALLY, THIS CASE WORKER CONNECTS REGULARLY WITH COMMUNITIES, LAW ENFORCEMENT, AGENCIES, AND RESOURCES IN ALL MUNICIPALITIES OF CARROLL COUNTY TO PROVIDE INFORMATION ABOUT HSP SERVICES AND TO CONNECT WITH HOMELESS PARTICIPANTS IN THESE OUTLYING AREAS WHO MIGHT NOT OTHERWISE BE ABLE TO ACCESS THESE SERVICES. THIS YEAR, WHILE OUR SHELTER NUMBERS REMAINED CONSISTENT, THERE WAS A SUBSTANTIAL INCREASE IN THE NUMBER OF ADULTS LIVING IN ENCAMPMENTS - 45%. THE HOMELESS OUTREACH CASE WORKER CONTINUES TO ENCOURAGE THESE PARTICIPANTS TO TAKE ADVANTAGE OF SHELTER AND HOUSING SERVICES. MANY, HOWEVER, REMAIN UNWILLING TO STAY IN SHELTER. SHELTER SERVICES PROVIDED SAFE, STABLE ON-GOING SUPPORT FOR 421 UNIQUE PARTICIPANTS, 372 HOUSEHOLDS -FAMILY SHELTER SERVED 73 TOTAL PARTICIPANTS: 30 ADULTS AND 43 CHILDREN, 91% EXITED TO PERMANENT HOUSING -ADULT ONLY SHELTER SERVED 96 TOTAL PARTICIPANTS: 68 MEN AND 27 WOMEN AND 1 TRANSGENDER PARTICIPANTS, 59% EXITED TO PERMANENT HOUSING -NIGHT-BY-NIGHT SHELTER SERVED 312 PARTICIPANTS, 11% EXITED TO PERMANENT HOUSING, 18% TRANSITIONED INTO ADULT SHELTER 21% OF SHELTER PARTICIPANTS INCREASED THEIR INCOME 100% UTILIZATION RATE WITH AN AVERAGE LENGTH OF STAY OF 143 DAYS 204 OUT OF 312 (65%) PARTICIPANTS ENGAGED IN CASE MANAGEMENT SERVICES AT THE NIGHT-BY-NIGHT SHELTER, WHICH SERVED THE HARDEST TO ENGAGE HOMELESS POPULATION STREET OUTREACH SERVED 81 TOTAL PARTICIPANTS: 76 ADULTS, 5 CHILDREN, 34% EXITED TO PERMANENT HOUSING; 30% EXITED TO OTHER POSITIVE DESTINATIONS (THIS INCLUDES TREATMENT PROGRAMS AND ADULT ONLY SHELTER) - OVERALL EXITS TO POSITIVE DESTINATIONS, 64% HOUSING SERVICES HOUSING SERVICES WORK TO PREVENT HOMELESSNESS WHEREVER POSSIBLE. HOUSING SERVICES SEAMLESSLY BLEND SERVICES FOR THOSE EXPERIENCING HOMELESSNESS TO THOSE AT RISK OF BECOMING HOMELESS. HSP CONDUCTS HELPLINE PREVENTION AND DIVERSION SCREENINGS 5 DAYS A WEEK VIA WALK-IN HOURS, OVER THE PHONE, AND THROUGHOUT THE COMMUNITY. AS PARTICIPANTS COMPLETE THE ASSESSMENT, THEY ARE REFERRED TO APPROPRIATE HOUSING RESOURCES. HSP'S GOAL IS TO FIRST AND FOREMOST PREVENT HOMELESSNESS WHENEVER POSSIBLE. THIS IS COMPLETED VIA MEDIATION AND REFERRAL SERVICES AS WELL AS EVICTION PREVENTION, SECURITY DEPOSIT ASSISTANCE, AND WATER TURN OFF SUPPORT. HSP IS THE COUNTY-WIDE ACCESS POINT FOR SEVERAL EMERGENCY SERVICES, SERVING AS THE AUTHORIZING AGENCY FOR SEVERAL COMMUNITY FUNDING STREAMS. AFTER PREVENTION AND DIVERSION SERVICES ARE ATTEMPTED, AND THE PARTICIPANT MEETS THE FEDERAL DEFINITION OF HOMELESS, THEY THEN ARE REFERRED TO COORDINATED ENTRY. COORDINATED ENTRY COMPLETES A NEEDS ASSESSMENT TO OBJECTIVELY ASSESS THE PARTICIPANT'S VULNERABILITY OR NEED. PARTICIPANTS ARE THEN REFERRED TO SHELTER SERVICES, PERMANENT SUPPORTIVE HOUSING FOR PERSONS WITH DISABILITIES (PSHPWD), OR RAPID RE-HOUSING PROGRAM. PSHPWD PROVIDES HOUSING AND CASE MANAGEMENT SERVICES TO CHRONICALLY HOMELESS; HSP MAINTAINS 31 RENTAL UNITS FOR PARTICIPANTS. RAPID RE-HOUSING PROVIDES SHORT-TERM RENTAL ASSISTANCE TO PARTICIPANTS EXPERIENCING HOMELESSNESS. IF A PARTICIPANT IS AT RISK OF BECOMING HOMELESS, HAS AN EVICTION, OR NEEDS A SECURITY DEPOSIT, HSP HAS ADDITIONAL SERVICES TO MEET THOSE NEEDS AND AVOID HOMELESSNESS. RECEIVED OVER 800 CALLS VIA HSP'S HELPLINE SERVICE. COMPLETED PREVENTION AND DIVERSION SCREENINGS FOR 356 HOUSEHOLDS/590 TOTAL PARTICIPANTS: 400 ADULTS AND 190 CHILDREN COORDINATED ENTRY SERVED 296 HOUSEHOLDS/449 TOTAL PARTICIPANTS; 329 ADULTS AND 120 CHILDREN; 50% EXITED TO PERMANENT HOUSING; 29% INCREASED INCOME PERMANENT HOUSING SERVED 36 HOUSEHOLDS/61 TOTAL PARTICIPANTS; 44 ADULTS AND 17 CHILDREN, 89% OF HOUSEHOLDS EXITED TO PERMANENT HOUSING RAPID RE-HOUSING PROVIDED HOUSING SUPPORT FOR 26 HOUSEHOLDS/52 TOTAL HOMELESS PARTICIPANTS; 32 ADULTS AND 20 CHILDREN, 85% OF HOUSEHOLDS EXITED TO PERMANENT HOUSING PREVENTED EVICTIONS FOR 56 HOUSEHOLDS/129 PARTICIPANTS; 81 ADULTS AND 48 CHILDREN; WITH 155,110 COMPLETED 141 SECURITY DEPOSITS FOR 293 PARTICIPANTS; 178 ADULTS AND 115 CHILDREN; WITH 201,821 ASSISTED WITH WATER TURNOFFS FOR 51 HOUSEHOLDS/128 PARTICIPANTS: 72 ADULTS AND 56 CHILDREN, 35,538 ASSISTED WITH RENT PAYMENTS FOR 13 HOUSEHOLDS/26 PARTICIPANTS: 17 ADULTS AND 9 CHILDREN, 12,675 ASSISTED WITH DENTAL CARE FOR 32 HOUSEHOLDS/48 PARTICIPANTS: 37 ADULTS AND 11 CHILDREN, 34,401 THE HOME ENERGY PROGRAM PROVIDES ENERGY ASSISTANCE FOR LOW
- $253,818 spent. ECONOMIC MOBILITY PROGRAMMING PROVIDES EMPLOYMENT AND FINANCIAL CAPABILITY SERVICES TO HELP MOVE OUR PARTICIPANTS OUT OF POVERTY. ECONOMIC MOBILITY PROGRAMMING ENCOMPASSES OPPORTUNITY WORKS, OUR VOLUNTEER INCOME TAX PREPARATION (VITA) SITE, AND CARROLL CAH DAY. OPPORTUNITY WORKS OFFERS A UNIQUE BLEND OF JOB READINESS ASSISTANCE, JOB COACHING AND DEVELOPMENT SERVICES AND EMPLOYMENT RETENTION SUPPORT TO HELP PARTICIPANTS RE-ENTER THE WORKFORCE AND BECOME THRIVING COMMUNITY MEMBERS. OPPORTUNITY WORKS ENROLLS PARTICIPANTS WITH SIGNIFICANT BARRIERS TO EMPLOYMENT, INCLUDING CRIMINAL BACKGROUND, HOMELESSNESS, MENTAL HEALTH DISORDER, AND SUBSTANCE USE HISTORY. OPPORTUNITY WORKS FOCUSES ON PROVIDING COMMUNITY-BASED RE-ENTRY SERVICES. IN FY25 OPPORTUNITY WORKS SERVED 116 INDIVIDUALS, ALL WITH SIGNIFICANT BARRIERS TO EMPLOYMENT; 61% HAD A MENTAL HEALTH DISORDER, SUBSTANCE USE HISTORY OR CRIMINAL BACKGROUND; 99% DID NOT COMMIT A CRIME DURING THE PROGRAM YEAR; 44% WERE SHELTER PARTICIPANTS; 40% WERE EMPLOYED; AND 41% MAINTAINED OR INCREASED INCOME. STAFF CONDUCTED OUTREACH THROUGHOUT THE COMMUNITY AS WELL AS IN HSP SHELTERS, MEETING WITH 115 PEOPLE, WITH 221 SERVICES. IN ADDITION, WE PROVIDED OVER 700 JOB TRAINING HOURS IN SUPPORTED EMPLOYMENT AND CASE MANAGEMENT SERVICES TO OUR PARTICIPANTS. HSP SUPPORT THE COMMUNITY GARDEN, TO ENGAGE COMMUNITY MEMBERS AND PROVIDE HEALTHY FOOD TO OUR PARTICIPANTS. THE GARDEN IS A 7,800 SQUARE FOOT PRODUCE AND HERB GARDEN, CENTRALLY LOCATED IN DOWNTOWN WESTMINSTER, MANAGED BY VOLUNTEERS. IN FY25, 798 VOLUNTEER HOURS YIELDED 1,048 POUNDS OF PRODUCE, FEEDING PEOPLE VIA SOUP KITCHENS AND FOOD BANKS THROUGHOUT CARROLL COUNTY. OUR VITA SITE, SPONSORED BY THE IRS, PREPARES FREE TAX RETURNS FOR LOW TO MODERATE INCOME HOUSEHOLDS. THE VITA SITE PROMOTES TAXPAYER EDUCATION, ACCESSING VITAL TAX CREDITS, AS WELL AS SAVING YOUR REFUND. VITA HAS MULTIPLE MOBILE SITE DAYS, INCLUDING HAMPSTEAD AND TANEYTOWN. VITA SERVED 920 PARTICIPANTS, COMPLETING 913 TAX RETURNS. THIS WORK WAS COMPLETED BY 18 VOLUNTEERS TOTALING 1,030 VOLUNTEER HOURS. HSP RETURNED OVER 1.5 MILLION BACK INTO THE HANDS OF OUR WORKING POOR COMMUNITY MEMBERS AND LOCAL ECONOMY. HSP ALSO HOSTED CARROLL CAH DAY, IN CONJUNCTION WITH WESTMINSTER CITY, A FAMILY FRIENDLY FINANCIAL EDUCATION FAIR, REACHING OVER 400 COMMUNITY MEMBERS AS PART OF THE CITY'S SPOOKY SATURDAY EVENT. THE EVENT INCLUDED FREE CREDIT SCORES, COUNSELING, AND TAX PREPARATION, COMMUNITY AND GOVERNMENT RESOURCES, AS WELL AS A YOUTH BUDGETING SIMULATION, GAMES AND COLORING ACTIVITIES.
- ECONOMIC MOBILITY PROGRAMMING PROVIDES EMPLOYMENT AND FINANCIAL CAPABILITY SERVICES TO HELP MOVE OUR PARTICIPANTS OUT OF POVERTY. ECONOMIC MOBILITY PROGRAMMING ENCOMPASSES OPPORTUNITY WORKS, OUR VOLUNTEER INCOME TAX PREPARATION (VITA) SITE, AND CARROLL CAH DAY. OPPORTUNITY WORKS OFFERS A UNIQUE BLEND OF JOB READINESS ASSISTANCE, JOB COACHING AND DEVELOPMENT SERVICES AND EMPLOYMENT RETENTION SUPPORT TO HELP PARTICIPANTS RE-ENTER THE WORKFORCE AND BECOME THRIVING COMMUNITY MEMBERS. OPPORTUNITY WORKS ENROLLS PARTICIPANTS WITH SIGNIFICANT BARRIERS TO EMPLOYMENT, INCLUDING CRIMINAL BACKGROUND, HOMELESSNESS, MENTAL HEALTH DISORDER, AND SUBSTANCE USE HISTORY. OPPORTUNITY WORKS FOCUSES ON PROVIDING COMMUNITY-BASED RE-ENTRY SERVICES. IN FY25 OPPORTUNITY WORKS SERVED 116 INDIVIDUALS, ALL WITH SIGNIFICANT BARRIERS TO EMPLOYMENT; 61% HAD A MENTAL HEALTH DISORDER, SUBSTANCE USE HISTORY OR CRIMINAL BACKGROUND; 99% DID NOT COMMIT A CRIME DURING THE PROGRAM YEAR; 44% WERE SHELTER PARTICIPANTS; 40% WERE EMPLOYED; AND 41% MAINTAINED OR INCREASED INCOME. STAFF CONDUCTED OUTREACH THROUGHOUT THE COMMUNITY AS WELL AS IN HSP SHELTERS, MEETING WITH 115 PEOPLE, WITH 221 SERVICES. IN ADDITION, WE PROVIDED OVER 700 JOB TRAINING HOURS IN SUPPORTED EMPLOYMENT AND CASE MANAGEMENT SERVICES TO OUR PARTICIPANTS. HSP SUPPORT THE COMMUNITY GARDEN, TO ENGAGE COMMUNITY MEMBERS AND PROVIDE HEALTHY FOOD TO OUR PARTICIPANTS. THE GARDEN IS A 7,800 SQUARE FOOT PRODUCE AND HERB GARDEN, CENTRALLY LOCATED IN DOWNTOWN WESTMINSTER, MANAGED BY VOLUNTEERS. IN FY25, 798 VOLUNTEER HOURS YIELDED 1,048 POUNDS OF PRODUCE, FEEDING PEOPLE VIA SOUP KITCHENS AND FOOD BANKS THROUGHOUT CARROLL COUNTY. OUR VITA SITE, SPONSORED BY THE IRS, PREPARES FREE TAX RETURNS FOR LOW TO MODERATE INCOME HOUSEHOLDS. THE VITA SITE PROMOTES TAXPAYER EDUCATION, ACCESSING VITAL TAX CREDITS, AS WELL AS SAVING YOUR REFUND. VITA HAS MULTIPLE MOBILE SITE DAYS, INCLUDING HAMPSTEAD AND TANEYTOWN. VITA SERVED 920 PARTICIPANTS, COMPLETING 913 TAX RETURNS. THIS WORK WAS COMPLETED BY 18 VOLUNTEERS TOTALING 1,030 VOLUNTEER HOURS. HSP RETURNED OVER 1.5 MILLION BACK INTO THE HANDS OF OUR WORKING POOR COMMUNITY MEMBERS AND LOCAL ECONOMY. HSP ALSO HOSTED CARROLL CAH DAY, IN CONJUNCTION WITH WESTMINSTER CITY, A FAMILY FRIENDLY FINANCIAL EDUCATION FAIR, REACHING OVER 400 COMMUNITY MEMBERS AS PART OF THE CITY'S SPOOKY SATURDAY EVENT. THE EVENT INCLUDED FREE CREDIT SCORES, COUNSELING, AND TAX PREPARATION, COMMUNITY AND GOVERNMENT RESOURCES, AS WELL AS A YOUTH BUDGETING SIMULATION, GAMES AND COLORING ACTIVITIES.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since May 1988.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.