Grassroots Crisis Intervention Center Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
PROVIDE 24-HOUR ACCESS TO QUALITY BEHAVIORAL HEALTH, CRISIS INTERVENTION AND HOMELESS SERVICES TO INDIVIDUAL AND FAMILY CONSUMERS IN NEED.
- Income
- $19.1 million
- Spending
- $18.1 million
- Spent on programs
- 89%
- Reserves
- 2.9 months of spending
- Largest source of income
- fees for its services, 56%
- Employees
- 269
- Volunteers
- 1,232
- Highest pay
- $187,486, executive director
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 71 out of 100. Higher than 57% of charities in its peer group (mental health, $10m to $100m).
Reserves
10 of 35Spendable reserves would cover 2.9 months of spending.
Debt
16 of 20It owes 27% of what it owns.
Living within its means
15 of 15Income exceeded spending by 5% of income.
Income trend
15 of 15Income rose 41% on the year before.
Spending floor
15 of 1589% of spending went to programs and raising each dollar of donations cost 1 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 93 out of 100. Higher than 29% of charities in its peer group (mental health, $10m to $100m).
Independent board
25 of 2512 of 12 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
0 of 7Reports no written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (4)
- $3.4 million spent. EMERGENCY SHELTER: THE 33-BED FAMILY SHELTER AND 18-BED MEN'S SHELTER PROVIDES EMERGENCY HOUSING TO FAMILIES AND SINGLE ADULTS WITH THE GOAL OF HELPING RESIDENTS PERMANENTLY RESOLVE THEIR HOUSING CRISIS. EACH RESIDENT DEVELOPS A PLAN WHICH ADDRESSES THEIR PARTICULAR NEEDS AND CHALLENGES. MAXIMUM LENGTH OF STAY IS 6 MONTHS AND IS DEPENDENT ON THE RESIDENT'S CONTINUED PROGRESS TOWARDS ACHIEVING THE IDENTIFIED GOALS. COMPREHENSIVE SUPPORT SERVICES INCLUDE CASE MANAGEMENT, ACCESS TO MENTAL HEALTH AND ADDICTIONS TREATMENT, IN-HOUSE EMPLOYMENT SUPPORT PROGRAM, FINANCIAL LITERACY AND PARENTING PROGRAMS, VOLUNTARY SAVINGS AND DEBT MANAGEMENT, HEALTH SERVICES, ASSISTANCE APPLYING FOR SOCIAL SERVICES AND SOCIAL SECURITY FOR ELIGIBLE PERSONS, AND ASSISTANCE LOCATING PERMANENT HOUSING. TRANSPORTATION AND LIMITED FINANCIAL SUPPORT ARE ALSO AVAILABLE. STAFFING INCLUDES CASE MANAGERS, RESIDENTIAL ASSISTANTS, DRIVERS AND KITCHEN STAFF. VOLUNTEERS ASSIST WITH MEALS, MENTORING, RECREATIONAL ACTIVITIES, TUTORING AND FUNDRAISING. IN FY2024, THE FAMILY SHELTER SERVED 163 PEOPLE AND PROVIDED 12,931 BED-NIGHTS. THE MEN'S SHELTER SERVED 51 MEN AND PROVIDED 6,429 BED-NIGHTS. THE MAJORITY OF ADULTS IN SHELTER HAVE A MENTAL HEALTH DIAGNOSIS, PHYSICAL DISABILITY OR SERIOUS HEALTH ISSUES, OR AN ADDICTION PROBLEM. IN FY2025, THE EXPANDED EMERGENCY SHELTER SERVED 238 CLIENTS, AN INCREASE FROM THE 214 TOTAL CLIENTS SERVED IN THE PREVIOUS YEAR.
- $11.8 million spent. CRISIS INTERVENTION SERVICES INCLUDE 24-HOUR HOTLINES AND WALK-IN COUNSELING FOR ANYONE IN NEED OF IMMEDIATE ASSISTANCE. THE HOTLINES INCLUDE A GENERAL CRISIS LINE AND THE MARYLAND CRISIS HOTLINE WHICH IS A SUICIDE PREVENTION LINE THAT BECOMES A DISASTER RESPONSE LINE DURING STATEWIDE EMERGENCIES. GRASSROOTS ALSO PARTICIPATES IN THE NATIONAL LIFE LINE, A NATIONAL SUICIDE PREVENTION HOTLINE. GRASSROOTS ANSWERS HOTLINES AND PROVIDES BACK-UP FOR OTHER AGENCIES THAT REQUIRE A 24-HOUR RESPONSE. IN FY2024, STAFF ANSWERED 78,528 CRISIS CALLS. WALK-IN COUNSELING IS PROVIDED ON SITE, 24-HOURS. THERE WERE 1,473 WALK-IN CONTACTS IN FY2023. ALSO, 135 INDIVIDUALS RECEIVED TREATMENT FROM STATE OPIOID RESPONSE PROGRAM. IN FY2025, NEW AND EXPANDED SERVICES: OUTPATIENT MENTAL HEALTH CLINIC (OMHC) EXPANSION: GRASSROOTS WAS AWARDED A $430,000 GRANT FROM THE MARYLAND COMMUNITY HEALTH RESOURCES COMMISSION (CHRC) TO EXPAND THE OMHC. THIS EXPANSION PROVIDES FREE MENTAL HEALTH CARE THROUGHOUT MARYLAND, INCLUDING THERAPY, STABILIZATION WITH PSYCHIATRIC MEDICATIONS, AND WITHDRAWAL MANAGEMENT. HARM REDUCTION PROGRAM: A NEW HARM REDUCTION ACCESS GRANT FROM THE MARYLAND DEPARTMENT OF HEALTH'S BEHAVIORAL HEALTH ADMINISTRATION WAS AWARDED. THIS PROGRAM ENHANCES PEER RECOVERY SPECIALIST SUPPORT AND PROVIDES NEW SERVICES. THE VOLUME OF SERVICES INCREASED, WITH 87,358 CRISIS LINE CALLS AND 58,482 CHATS/TEXTS ANSWERED IN FY2025, UP FROM 78,528 CALLS IN THE PREVIOUS YEAR. THE CENTER ALSO HANDLED 1,872 MENTAL HEALTH AND URGENT CARE VISITS AND 2,053 FACE-TO-FACE CONTACTS.
- $832,992 spent. THE MOBILE CRISIS TEAM CONSISTS OF TWO MASTER'S LEVEL MENTAL HEALTH PROFESSIONALS WHO RESPOND WITH THE POLICE TO PSYCHIATRIC EMERGENCIES, FAMILY CRISES, TRAUMATIC DEATH SITUATIONS, AND OTHER CRITICAL EVENTS IN THE COMMUNITY. TEAM MEMBERS HAVE AUTHORITY TO SIGN A PETITION FOR EMERGENCY EVALUATION WHICH ALLOWS THE POLICE TO IMMEDIATELY TAKE AN INDIVIDUAL TO THE HOSPITAL ON AN INVOLUNTARY BASIS FOR PSYCHIATRIC EVALUATION. THE TEAM RESPONDS WITH THE POLICE TO PRIVATE RESIDENCES, WORKPLACES, ACCIDENT SCENES, PUBLIC LOCATIONS, AND PROVIDES ASSESSMENT, CRISIS INTERVENTION COUNSELING, ACCESS TO COMMUNITY RESOURCES, CONFLICT RESOLUTION, FACILITATION OF HOSPITALIZATION, AND SPECIALIZED ASSISTANCE IN TRAUMATIC DEATH SITUATIONS. IN FY2024, THE TEAM RESPONDED TO 1,171 COMMUNITY EMERGENCIES. THE TEAM RESPONDED TO 911 COMMUNITY RESPONSES IN FY2025. THIS IS A DECREASE FROM THE 1,171 RESPONSES REPORTED IN THE PREVIOUS YEAR (FY2024). THE DOCUMENTS DO NOT PROVIDE A REASON FOR THIS DECREASE.
- $133,594 spent. OTHER PROGRAM SERVICES: THE DAY RESOURCE CENTER LOCATED IN JESSUP, MARYLAND, SERVES THE HOMELESS POPULATION LIVING OUTSIDE IN HOWARD COUNTY. LAST YEAR THE PROGRAM SERVED 1,371 INDIVIDUALS. EMERGENCY MOTEL PROGRAM SERVES UP TO TEN FAMILIES PER DAY IN AREA MOTELS, WHILE A CASE MANAGER WORKS WITH THEM TO RESOLVE THEIR HOMELESS SITUATION. IN FY2024 THE PROGRAM SERVED 160 PEOPLE. THE EMERGENCY RENTAL ASSISTANCE PROGRAM PROVIDES EMERGENCY RENTAL AND UTILITY ASSISTANCE TO HOUSEHOLDS IN HOWARD COUNTY THAT ARE LOW- AND MODERATE-INCOME, HAVE BEEN FINANCIALLY IMPACTED BY THE CORONAVIRUS, AND ARE AT IMMINENT RISK OF HOMELESSNESS. THE COLD WEATHER SHELTER PROVIDES ADDITIONAL BEDS DURING THE WINTER MONTHS THROUGH A PARTNERSHIP WITH THE FAITH COMMUNITY. EACH PARTICIPATING CONGREGATION HOSTS THE SHELTER FOR ONE OR TWO WEEKS AND GRASSROOTS PROVIDE STAFFING AND MANAGEMENT OF THE PROGRAM. IN FY2024 THE PROGRAM SERVED 73 HOMELESS INDIVIDUALS INCLUDING 14 FAMILIES AND 21 CHILDREN. IN FY 2024, THE CODE BLUE SHELTER SERVED 92 CLIENTS AND PROVIDED 277 BED NIGHTS. IN FY2025, NEW AND EXPANDED SERVICES: DAY RESOURCE CENTER (DRC): THE DRC SERVED A RECORD-SETTING 1,553 CLIENTS. A NEW SERVICE WAS ADDED: DEDICATED CASE MANAGEMENT HOURS TO HELP INDIVIDUALS OBTAIN BIRTH CERTIFICATES, IDS, AND SOCIAL SECURITY CARDS TO ACHIEVE HOUSING. CODE BLUE SHELTER: THIS PROGRAM SAW A SIGNIFICANT INCREASE IN USE, SERVING 258 CLIENTS IN FY2025, COMPARED TO 92 IN THE PRIOR YEAR. THE EMERGENCY MOTEL PROGRAM SERVED 86 CLIENTS IN FY2025, A DECREASE FROM THE 160 PEOPLE SERVED IN THE PREVIOUS YEAR.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since January 1973.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
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