West End Neighborhood House Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
TO ASSIST INDIVIDUALS IN ACHIEVING SELF-SUFFICIENCY THROUGH OUTCOMES-DRIVEN PROGRAMMING, UTILIZING INNOVATIVE SOLUTIONS TO RESOLVE COMPLEX SOCIAL CHALLENGES THROUGHOUT DELAWARE. WEST END SERVES APPROXIMATELY 10,000 INDIVIDUALS ANNUALLY AND EMPLOYS A COMPREHENSIVE APPROACH TO MEET CUSTOMERS' OVERALL NEEDS. THE AGENCY IS AN APPROVED PRIVATE BUSINESS & TRADE SCHOOL OF THE DELAWARE DEPARTMENT OF EDUCATION AND IS LICENSED BY THE DELAWARE DEPARTMENT OF SERVICES FOR CHILDREN, YOUTH & THEIR FAMILIES TO OPERATE A CENTER FOR SCHOOL AGE CHILDREN. PROGRAM SERVICES ARE ORGANIZED UNDER SIX PRIMARY AREAS: EDUCATION, EMPLOYMENT, FINANCIAL EMPOWERMENT, HOUSING, YOUTH SERVICES AND COMMUNITY DEVELOPMENT.
- Income
- $8.1 million
- Spending
- $7.9 million
- Spent on programs
- 83%
- Reserves
- 2.7 months of spending
- Largest source of income
- government grants, 65%
- Employees
- 200
- Volunteers
- 150
- Highest pay
- $170,326, executive director
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 72 out of 100.
Reserves
10 of 35Spendable reserves would cover 2.7 months of spending.
Debt
20 of 20It owes 8% of what it owns.
Living within its means
12 of 15Income exceeded spending by 2% of income.
Income trend
15 of 15Income rose 17% on the year before.
Spending floor
15 of 1583% of spending went to programs and raising each dollar of donations cost 3 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100.
Independent board
25 of 2520 of 20 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (8)
- $1.7 million spent. LIFE LINES SERVICES FOR FORMER FOSTER CARE, HOMELESS AND UNACCOMPANIED YOUTH: PROVIDES HOUSING, CASE MANAGEMENT, COUNSELING, FINANCIAL, EDUCATIONAL AND EMPLOYMENT SUPPORT SERVICES (JOB TRAINING AND PLACEMENT) TO HELP YOUTH TRANSITION INTO HEALTHY, INDEPENDENT ADULT LIVING. LIFE LINES IS DIVIDED INTO THREE SUB-CATEGORIES: TRANSITIONAL HOUSING (TO PREPARE YOUTH TO LIVE INDEPENDENTLY BY AGE 21), PERMANENT HOUSING (TO ACCOMMODATE YOUTH WITH TWO OR MORE DIAGNOSABLE DISABILITIES) AND INDEPENDENT LIVING (TO SUPPORT YOUTH LIVING INDEPENDENTLY IN THE COMMUNITY). SERVICES ARE ALSO PROVIDED THROUGH HOME BASE, DELAWARE'S FIRST DROP-IN CENTER FOR FORMER FOSTER CARE, HOMELESS AND UNACCOMPANIED YOUTH. WEST END CURRENTLY HAS CAPACITY TO HOUSE 33 YOUTH SIMULTANEOUSLY IN ITS 13 HOMES.
- $1.7 million spent. YOUTH SERVICES: WEST END'S YOUTH PROGRAMS PROVIDE A SAFE ENVIRONMENT FOR YOUNG PEOPLE IN GRADES K-12 TO PARTICIPATE IN EDUCATIONAL, CULTURAL, SOCIAL AND RECREATIONAL ACTIVITIES. SUCH ACTIVITIES INCLUDE: CAMP WEST,(SERVES YOUTH AGES 5-12 AND IS FILLED WITH THE PERFECT BLEND OF EDUCATION, SPORTS, AND FUN), AFTER SCHOOL & SUMMER PROGRAMMING, EVIDENCE-BASED READING AND ACADEMIC SUPPORT, CAREER AND COLLEGE PREPARATION (INCLUDING TOURS OF COLLEGES AND UNIVERSITIES ACROSS THE U.S.), PAID EMPLOYMENT TRAINING AND INTERNSHIPS (INCLUDING HORTICULTURAL TRAINING VIA WEST END'S BRIGHT SPOT URBAN FARM); EVIDENCE/RESEARCH-BASED SUBSTANCE ABUSE PREVENTION, ORGANIZED AND INDIVIDUAL SPORTS (INCLUDING THE 2022 NATIONAL CHAMPION ABOVE 'XPECTATIONS' TRACK TEAM), AS WELL AS CULTURAL EXCURSIONS, THE ARTS, AND GIRLS LIKE US (A PROGRAM FOCUSED ON BUILDING THE RESILIENCE, CONFIDENCE, SELF-WORTH AND EMPOWERMENT OF YOUNG AFRICAN-AMERICAN AND HISPANIC GIRLS).
- $1.1 million spent. ADULT AND YOUTH EMPLOYMENT AND EDUCATIONAL SERVICES: INCLUDES GED INSTRUCTION AND TEST PREPARATION, OUT-OF-SCHOOL YOUTH AND ADULT WORKFORCE TRAINING, CAREER EXPLORATION, ENVIRONMENTAL EMPLOYMENT CERTIFICATION TRAINING AND PLACEMENT, CASE MANAGEMENT, MENTAL HEALTH COUNSELING, TAX PREPARATION AND BASIC NEEDS ASSISTANCE (FOOD, PUBLIC ASSISTANCE).
- $813,445 spent. FINANCIAL MANAGEMENT & EMERGENCY ASSISTANCE: SERVICES INCLUDE THE STAND BY ME FINANCIAL COACHING PROGRAM (ONE-ON-ONE FINANCIAL COACHING, CREDIT REVIEW AND EDUCATION, POST-SECONDARY EDUCATION PLANNING, TAX PREPARATION ASSISTANCE); BASIC NEEDS (UTILITY, RENT AND MORTGAGE PAYMENT ASSISTANCE, FOOD CLOSET, THANKSGIVING MEALS AND HOLIDAY ADOPT-A-FAMILY PROGRAM). RENTAL ASSISTANCE IS ALSO PROVIDED TO EX-OFFENDERS RE-ENTERING SOCIETY POST-INCARCERATION.
- $807,679 spent. ENTREPRENEURSHIP TRAINING: PROVIDES 12 WEEKS OF CLASSROOM INSTRUCTION COVERING THE FUNDAMENTAL REQUIREMENTS TO START A SMALL BUSINESS, AS WELL AS TECHNICAL ASSISTANCE VIA GROUP WORKSHOPS AND ONE-ON-ONE COACHING, IN ADDITION TO ASSISTANCE ACCESSING CREDIT AND SECURING A BUSINESS LOCATION.
- $409,509 spent. BRIGHT SPOT VENTURES (BSV):BRIGHT SPOT FARMS OPERATES A WORKING FARM AND NURSERY/GARDEN CENTER THROUGH WHICH IT TRAINS YOUTH AND SELLS BEDDING, PLANTS, VEGETABLE AND HERB STARTS, AND FRESH CHEMICAL-FREE VEGETABLES TO ITS WILMINGTON AND NEW CASTLE COUNTY COMMUNITY. BSV IS AN AGRICULTURE-FOCUSED TRAINING PROGRAM OF THE WEST END NEIGHBORHOOD HOUSE. FOUNDED IN 2011 WITH THE GOAL OF PROVIDING PAID EMPLOYMENT TRAINING PATHWAYS FOR YOUNG ADULTS, TODAY, BRIGHT SPOT FARM CONTINUES TO PROVIDE MEANINGFUL HANDS-ON WORK EXPERIENCE AND TRAINING TO 25 HIGH SCHOOL STUDENTS FROM WILMINGTON AND NEW CASTLE COUNTY EACH YEAR. WEST END BELIEVES IN THE POWER OF FARMING TO TRANSFORM PEOPLE THROUGH BUILDING CONFIDENCE AND FOSTERING LEADERSHIP. THE OBJECTIVE IS TO HEAL AND EMPOWER THE YOUNG PEOPLE IN OUR PROGRAM BY ROOTING THE FARMING IN AN ETHIC OF COMMUNITY SERVICE. THE PROGRAM PROVIDES SUBSIDIZED FRESH PRODUCE TO LOW-INCOME SENIORS AND FAMILIES.
- MISCELLANEOUS
- RENTAL INCOME
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since July 1950.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.