Patients Rising Inc
Public records show a registered, tax-exempt organization in good standing.
Points to look into
- It owes more than it owns.
These come from the organization's own tax return. There may be a good explanation; ask the charity.
What it says it does
THE PATIENT HELPLINE IS DEDICATED TO EMPOWERING PATIENTS AND CAREGIVERS BY PROVIDING CLEAR GUIDANCE, COMPASSIONATE SUPPORT, AND ESSENTIAL RESOURCES TO NAVIGATE THE COMPLEXITIES OF HEALTHCARE. OUR MISSION IS TO REDUCE BARRIERS TO CARE, OFFERING PERSONALIZED ASSISTANCE ON ISSUES LIKE INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVER SUPPORT. WE BELIEVE EVERY PATIENT DESERVES TO BE INFORMED, SUPPORTED, AND EQUIPPED TO MAKE CONFIDENT HEALTHCARE DECISIONS. THROUGH DEDICATED ADVOCACY AND RESOURCE NAVIGATION, WE STRIVE TO IMPROVE HEALTH OUTCOMES AND ENSURE THAT ALL PATIENTS HAVE ACCESS TO THE CARE THEY NEED.
- Income
- $394,651
- Spending
- $612,301
- Spent on programs
- 63%
- Reserves
- -21.2 months of spending
- Largest source of income
- donations and private grants, 99%
- Employees
- 0
- Volunteers
- 6
- Highest pay
- $230,100, chf exc/miss
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Weak: 8 out of 100. Higher than 0% of charities in its peer group (health care, $250k to $1m).
Reserves
0 of 35Spendable reserves are negative: it owes or has committed more than it holds.
Debt
0 of 20It owes 613% of what it owns.
Living within its means
0 of 15Spending exceeded income by 55% of income.
Income trend
0 of 15Income fell 58% on the year before.
Spending floor
8 of 1563% of spending went to programs and raising each dollar of donations cost 17 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 91 out of 100. Higher than 72% of charities in its peer group (health care, $250k to $1m).
Independent board
25 of 256 of 7 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
6 of 15Its accounts were not audited or reviewed by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (3)
- $112,446 spent. THE PATIENT HELPLINE IS A VITAL RESOURCE OFFERING DIRECT SUPPORT TO PATIENTS NAVIGATING COMPLEX HEALTHCARE CHALLENGES. DESIGNED TO ASSIST INDIVIDUALS AND FAMILIES FACING BARRIERS TO CARE, THE HELPLINE PROVIDES FREE GUIDANCE ON ISSUES SUCH AS INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVING RESOURCES. STAFFED BY TRAINED NAVIGATORS AND ADVOCATES, THE HELPLINE EMPOWERS PATIENTS WITH THE INFORMATION AND ASSISTANCE THEY NEED TO MAKE INFORMED HEALTHCARE DECISIONS. THIS PROGRAM CONNECTS PATIENTS TO A NETWORK OF RESOURCES, HELPING THEM OVERCOME FINANCIAL, LOGISTICAL, AND BUREAUCRATIC OBSTACLES. BY ADDRESSING SPECIFIC NEEDS ON A CASE-BY-CASE BASIS, THE PATIENT HELPLINE IMPROVES HEALTHCARE ACCESS AND REDUCES DELAYS IN RECEIVING ESSENTIAL TREATMENTS. THE HELPLINE'S SERVICES ARE FURTHER AMPLIFIED BY COMMUNITY PARTNERSHIPS AND EDUCATIONAL INITIATIVES, ENSURING A BROAD REACH AND IMPACTFUL SUPPORT FOR THOSE MOST IN NEED. THE PATIENT HELPLINE IS A VITAL RESOURCE OFFERING DIRECT SUPPORT TO PATIENTS NAVIGATING COMPLEX HEALTHCARE CHALLENGES. DESIGNED TO ASSIST INDIVIDUALS AND FAMILIES FACING BARRIERS TO CARE, THE HELPLINE PROVIDES FREE GUIDANCE ON ISSUES SUCH AS INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVING RESOURCES. STAFFED BY TRAINED NAVIGATORS AND ADVOCATES, THE HELPLINE EMPOWERS PATIENTS WITH THE INFORMATION AND ASSISTANCE THEY NEED TO MAKE INFORMED HEALTHCARE DECISIONS. THIS PROGRAM CONNECTS PATIENTS TO A NETWORK OF RESOURCES, HELPING THEM OVERCOME FINANCIAL, LOGISTICAL, AND BUREAUCRATIC OBSTACLES. BY ADDRESSING SPECIFIC NEEDS ON A CASE-BY-CASE BASIS, THE PATIENT HELPLINE IMPROVES HEALTHCARE ACCESS AND REDUCES DELAYS IN RECEIVING ESSENTIAL TREATMENTS. THE HELPLINE'S SERVICES ARE FURTHER AMPLIFIED BY COMMUNITY PARTNERSHIPS AND EDUCATIONAL INITIATIVES, ENSURING A BROAD REACH AND IMPACTFUL SUPPORT FOR THOSE MOST IN NEED.
- $140,102 spent. THE PATIENT LEARNING CENTER IS DEDICATED TO EMPOWERING PATIENTS WITH THE KNOWLEDGE AND SKILLS NEEDED TO NAVIGATE THEIR HEALTHCARE JOURNEYS WITH CONFIDENCE. THROUGH AN ARRAY OF EDUCATIONAL RESOURCES AND TRAINING PROGRAMS, THE LEARNING CENTER ENABLES PATIENTS AND CAREGIVERS TO BECOME EFFECTIVE ADVOCATES FOR THEIR OWN HEALTH. KEY COMPONENTS INCLUDE THE SELF-ADVOCACY MASTERCLASS, A COMPREHENSIVE COURSE THAT TRAINS PATIENTS IN ESSENTIAL HEALTHCARE NAVIGATION SKILLS, FROM UNDERSTANDING THEIR INSURANCE POLICY TO EFFECTIVELY COMMUNICATING WITH THEIR DOCTORS. THIS INTERACTIVE PROGRAM HAS HELPED HUNDREDS OF PATIENTS DEVELOP THE TOOLS THEY NEED TO ACTIVELY ENGAGE IN THEIR HEALTHCARE. ADDITIONALLY, OUR NAVIGATION RESOURCES PROVIDE PRACTICAL GUIDANCE ON MANAGING INSURANCE, TREATMENT OPTIONS, AND CARE COORDINATION, OFFERING PATIENTS A CLEAR PATH TO UNDERSTANDING AND ACCESSING THEIR CARE. THE LEARNING CENTER ALSO OFFERS PATIENT ACCELERATORS, SPECIALIZED MODULES THAT EQUIP PATIENTS TO COMMUNICATE MORE EFFECTIVELY WITH THEIR DOCTORS AND MAKE INFORMED DECISIONS ABOUT THEIR TREATMENT OPTIONS. BY ENHANCING PATIENT-PROVIDER COMMUNICATION, THE ACCELERATORS EMPOWER PATIENTS TO PLAY AN ACTIVE ROLE IN THEIR HEALTHCARE, FOSTERING MORE PERSONALIZED AND EFFECTIVE CARE EXPERIENCES. TOGETHER, THESE PROGRAMS BUILD A COMPREHENSIVE SUPPORT SYSTEM THAT ELEVATES PATIENT VOICES AND STRENGTHENS THEIR ABILITY TO NAVIGATE THE HEALTHCARE SYSTEM. THE PATIENT LEARNING CENTER IS DEDICATED TO EMPOWERING PATIENTS WITH THE KNOWLEDGE AND SKILLS NEEDED TO NAVIGATE THEIR HEALTHCARE JOURNEYS WITH CONFIDENCE. THROUGH AN ARRAY OF EDUCATIONAL RESOURCES AND TRAINING PROGRAMS, THE LEARNING CENTER ENABLES PATIENTS AND CAREGIVERS TO BECOME EFFECTIVE ADVOCATES FOR THEIR OWN HEALTH. KEY COMPONENTS INCLUDE THE SELF-ADVOCACY MASTERCLASS, A COMPREHENSIVE COURSE THAT TRAINS PATIENTS IN ESSENTIAL HEALTHCARE NAVIGATION SKILLS, FROM UNDERSTANDING THEIR INSURANCE POLICY TO EFFECTIVELY COMMUNICATING WITH THEIR DOCTORS. THIS INTERACTIVE PROGRAM HAS HELPED HUNDREDS OF PATIENTS DEVELOP THE TOOLS THEY NEED TO ACTIVELY ENGAGE IN THEIR HEALTHCARE. ADDITIONALLY, OUR NAVIGATION RESOURCES PROVIDE PRACTICAL GUIDANCE ON MANAGING INSURANCE, TREATMENT OPTIONS, AND CARE COORDINATION, OFFERING PATIENTS A CLEAR PATH TO UNDERSTANDING AND ACCESSING THEIR CARE. THE LEARNING CENTER ALSO OFFERS PATIENT ACCELERATORS, SPECIALIZED MODULES THAT EQUIP PATIENTS TO COMMUNICATE MORE EFFECTIVELY WITH THEIR DOCTORS AND MAKE INFORMED DECISIONS ABOUT THEIR TREATMENT OPTIONS. BY ENHANCING PATIENT-PROVIDER COMMUNICATION, THE ACCELERATORS EMPOWER PATIENTS TO PLAY AN ACTIVE ROLE IN THEIR HEALTHCARE, FOSTERING MORE PERSONALIZED AND EFFECTIVE CARE EXPERIENCES. TOGETHER, THESE PROGRAMS BUILD A COMPREHENSIVE SUPPORT SYSTEM THAT ELEVATES PATIENT VOICES AND STRENGTHENS THEIR ABILITY TO NAVIGATE THE HEALTHCARE SYSTEM.
- $133,687 spent. THE PATIENTS RISING DISPATCH PROGRAM FOR LOW-VISION PATIENTS PROVIDES ESSENTIAL TRANSPORTATION BOOKING SERVICES FOR INDIVIDUALS FACING VISION CHALLENGES, ENSURING THEY HAVE RELIABLE ACCESS TO MEDICAL APPOINTMENTS AND OTHER CRITICAL HEALTHCARE SERVICES. RECOGNIZING THAT LOW-VISION PATIENTS OFTEN FACE UNIQUE MOBILITY BARRIERS, THIS PROGRAM OFFERS A DEDICATED SUPPORT SYSTEM TO REDUCE TRANSPORTATION OBSTACLES AND IMPROVE OVERALL HEALTHCARE ACCESSIBILITY. THROUGH THIS PROGRAM, PATIENTS RISING COORDINATES WITH A NETWORK OF TRANSPORTATION PROVIDERS TO BOOK RIDES ON BEHALF OF PATIENTS, MANAGING THE LOGISTICS FROM START TO FINISH. EACH RIDE IS TAILORED TO ACCOMMODATE THE SPECIFIC NEEDS OF LOW-VISION PATIENTS, OFFERING DOOR-TO-DOOR SERVICE TO ENSURE THEIR SAFETY AND EASE OF TRAVEL. THE DISPATCH PROGRAM GOES BEYOND TRANSPORTATION SUPPORT BY PROVIDING EACH PATIENT WITH A PERSONALIZED SERVICE EXPERIENCE, OFFERING REMINDERS AND ADDITIONAL RESOURCES TO HELP THEM STAY CONNECTED TO THEIR HEALTHCARE. BY REDUCING ONE OF THE MAJOR BARRIERS TO TIMELY MEDICAL CARE, THIS PROGRAM EMPOWERS LOW-VISION PATIENTS TO MAINTAIN THEIR HEALTH AND INDEPENDENCE, DIRECTLY ADDRESSING THE ACCESSIBILITY NEEDS OF THIS UNDERSERVED COMMUNITY. THE PATIENTS RISING DISPATCH PROGRAM FOR LOW-VISION PATIENTS PROVIDES ESSENTIAL TRANSPORTATION BOOKING SERVICES FOR INDIVIDUALS FACING VISION CHALLENGES, ENSURING THEY HAVE RELIABLE ACCESS TO MEDICAL APPOINTMENTS AND OTHER CRITICAL HEALTHCARE SERVICES. RECOGNIZING THAT LOW-VISION PATIENTS OFTEN FACE UNIQUE MOBILITY BARRIERS, THIS PROGRAM OFFERS A DEDICATED SUPPORT SYSTEM TO REDUCE TRANSPORTATION OBSTACLES AND IMPROVE OVERALL HEALTHCARE ACCESSIBILITY. THROUGH THIS PROGRAM, PATIENTS RISING COORDINATES WITH A NETWORK OF TRANSPORTATION PROVIDERS TO BOOK RIDES ON BEHALF OF PATIENTS, MANAGING THE LOGISTICS FROM START TO FINISH. EACH RIDE IS TAILORED TO ACCOMMODATE THE SPECIFIC NEEDS OF LOW-VISION PATIENTS, OFFERING DOOR-TO-DOOR SERVICE TO ENSURE THEIR SAFETY AND EASE OF TRAVEL. THE DISPATCH PROGRAM GOES BEYOND TRANSPORTATION SUPPORT BY PROVIDING EACH PATIENT WITH A PERSONALIZED SERVICE EXPERIENCE, OFFERING REMINDERS AND ADDITIONAL RESOURCES TO HELP THEM STAY CONNECTED TO THEIR HEALTHCARE. BY REDUCING ONE OF THE MAJOR BARRIERS TO TIMELY MEDICAL CARE, THIS PROGRAM EMPOWERS LOW-VISION PATIENTS TO MAINTAIN THEIR HEALTH AND INDEPENDENCE, DIRECTLY ADDRESSING THE ACCESSIBILITY NEEDS OF THIS UNDERSERVED COMMUNITY.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since June 2016.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.