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Crossroads Community Services Inc

EIN 47-2676714 · Dallas, TX

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair62 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

WE USE A COLLABORATIVE APPROACH TO REVOLUTIONIZE THE PANTRY DISTRIBUTION MODEL THROUGH FOOD EQUITY RESEARCH, CLIENT-CENTERED SERVICES, AND COMMUNITY PARTNER ENGAGEMENT.

Income
$29.6 million
Spending
$29.2 million
Spent on programs
95%
Reserves
1 months of spending
Largest source of income
donations and private grants, 99%
Employees
48
Volunteers
3,030
Highest pay
$174,247, president & ceo

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 62 out of 100. Higher than 27% of charities in its peer group (food and agriculture, $10m to $100m).

  • Reserves

    10 of 35

    Spendable reserves would cover 1.0 months of spending.

  • Debt

    20 of 20

    It owes 8% of what it owns.

  • Living within its means

    12 of 15

    Income exceeded spending by 2% of income.

  • Income trend

    5 of 15

    Income fell 18% on the year before.

  • Spending floor

    15 of 15

    95% of spending went to programs and raising each dollar of donations cost 2 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 31% of charities in its peer group (food and agriculture, $10m to $100m).

  • Independent board

    25 of 25

    16 of 16 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $24.2 million spent. COMMUNITY MARKET OVERVIEW - CROSSROADS SEEKS TO ENSURE THAT ALL PEOPLE IN DALLAS COUNTY CONSISTENTLY HAVE ACCESS TO NUTRITIOUS FOOD THROUGH OUR IN-HOUSE COMMUNITY MARKET. OUR SHOPPERS RECEIVE AN AVERAGE OF 120 POUNDS OF FOOD DURING THEIR MONTHLY VISIT TO OUR COMMUNITY MARKET. CROSSROADS INHOUSE COMMUNITY MARKET PARTNERS WITH ACADEMIC INSTITUTIONS TO BETTER UNDERSTAND THE BROADER IMPACT OF FOOD INSECURITY AND FOOD ASSISTANCE ON THE WELL-BEING OF OUR SHOPPERS THROUGH OUR UNIQUE SURVEY AND ORDER PROCESS. WE ALSO PARTNER WITH COMMUNITY RESOURCE PARTNERS TO ENSURE THAT OUR SHOPPERS HAVE ACCESS TO THE ADDITIONAL RESOURCES NEEDED TO SUPPORT THEIR JOURNEY TO HOUSEHOLD AND FINANCIAL STABILITY. ON AVERAGE, OUR IN-HOUSE COMMUNITY MARKET SERVES 56 HOUSEHOLDS A DAY, FIVE DAYS A WEEK AND SEES ABOUT 250-260 HOUSEHOLDS PER WEEK. OUR GOAL IS TO ENSURE THAT OUR CLIENTS HAVE A DIGNIFIED EXPERIENCE FROM THE MOMENT THEY WALK INTO OUR DOORS TO THE TIME THEY LOAD THEIR GROCERIES INTO THEIR CAR.
  2. $3.3 million spent. FROM FOOD TO FINANCES OVERVIEW - FROM FOOD TO FINANCES (F3) IS CROSSROADS 6-MONTH MARKET EDUCATION PROGRAM THAT SEEKS TO HELP UNDERSERVED FAMILIES BECOME FOOD SECURE BY CONNECTING THEM WITH RESOURCES TO GAIN OR REGAIN HOUSEHOLD STABILITY THROUGH FOOD RESOURCES, NUTRITION COACHING, AND SNAP REFERRALS. PARTICIPANTS CREATE NUTRITIONAL PLANS, TRACK HEALTH GOALS, AND IMPROVE DIETARY CHANGES THROUGHOUT THE COURSE OF THE 6-MONTH PROGRAM. AFTER TAKING PART IN OUR NUTRITION COACHING, INDIVIDUALS ALSO HAVE THE OPPORTUNITY TO PARTICIPATE IN FINANCIAL COACHING WITH ONE OF OUR PARTNERS TO GAIN GREATER HOUSEHOLD STABILITY. BY THE TIME OUR SHOPPERS COMPLETE THE F3 PROGRAM THEY CAN POTENTIALLY ACHIEVE MARGINAL OR HIGH FOOD SECURITY, ADOPT SOME HEALTHIER HABITS, AND IMPROVE THEIR FINANCIAL CAPABILITY AND PRACTICES.
  3. $302,120 spent. COMMUNITY MARKET AT REDBIRD OVERVIEW - IN PARTNERSHIP AND COLLABORATION WITH NEIGHBORING HEALTHCARE PROVIDERS (UT SOUTHWESTERN, PARKLAND HEALTH, CHILDREN'S HEALTH), THE COMMUNITY MARKET AT REDBIRD ADDRESSES THE NEEDS OF PEOPLE LIVING WITH FOOD INSECURITY AND CHRONIC DISEASE IN A SMALLER SCALE MARKET AT THE SHOPS AT REDBIRD. WITH A GOAL OF CREATING PATHWAYS FROM FOOD INSECURITY TO IMPROVED HEALTH BEHAVIORS SHOPPERS THAT ARE REFERRED TO THE COMMUNITY MARKET AT REDBIRD BY OUR HEALTHCARE PARTNERS WILL UNDERGO OUR TRADITIONAL MARKET EXPERIENCE OF CHECK-IN, INTAKE, AND OUR SURVEY, BUT WILL GO THROUGH A GUIDED ORDER AND SHOPPING EXPERIENCE THAT WILL ENCOURAGE, NUDGE, AND EVEN TAILOR FOOD SELECTIONS BASED ON THEIR HEALTH NEEDS AND WILL ALSO HAVE THE ABILITY TO RECEIVE GENERAL FOOD-RELATED NUTRITION EDUCATION FROM MARKET STAFF.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since March 2015.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.