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Mercy Mall of Virginia

EIN 46-5556297 · N Chesterfld, VA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood85 out of 100GovernanceFair68 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

MERCY MALL SERVES THE HUNGRY, THE HOMELESS, AND THE HURTING BY FILLING PRACTICAL NEEDS, PROVIDING RESOURCES, AND BUILDING RELATIONSHIP. WE PROVIDE CLOTHING, HOUSEHOLD ITEMS, BABY GEAR, TOILETRIES, AND CLEANING SUPPLIES TO INDIVIDUALS AND FAMILIES EXPERIENCING CRISIS SITUATIONS

Income
$1.7 million
Spending
$418,119
Spent on programs
71%
Reserves
5.6 months of spending
Largest source of income
donations and private grants, 97%
Employees
16
Volunteers
170

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 85 out of 100. Higher than 67% of charities in its peer group (human services, $1m to $10m).

  • Reserves

    20 of 35

    Spendable reserves would cover 5.6 months of spending.

  • Debt

    20 of 20

    It owes 0% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 75% of income.

  • Income trend

    15 of 15

    Income rose 352% on the year before.

  • Spending floor

    15 of 15

    71% of spending went to programs and raising each dollar of donations cost 2 cents.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Fair: 68 out of 100. Higher than 19% of charities in its peer group (human services, $1m to $10m).

  • Independent board

    25 of 25

    7 of 7 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    0 of 8

    Reports no written whistleblower policy.

  • Record keeping policy

    0 of 7

    Reports no written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Independent check of accounts

    0 of 15

    Its accounts were not audited or reviewed by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (5)
  1. $285,566 spent. PERSONAL SHOPPER EXPERIENCE (SIGNATURE PROGRAM) MERCY MALLS PRIMARY PROGRAM PROVIDES ESSENTIAL CLOTHING, HOUSEHOLD GOODS, BABY ITEMS, AND PERSONAL CARE PRODUCTS TO VETTED INDIVIDUALS AND FAMILIES EXPERIENCING CRISIS. REFERRALS ARE SUBMITTED BY CASE MANAGERS, AND VOLUNTEERS PREPARE CUSTOMIZED ORDERS FOR SCHEDULED, NO-COST PICKUP. IN 2025, A FULL-TIME CONNECTIONS COORDINATOR WAS HIRED TO LEAD VOLUNTEER RECRUITMENT AND INTAKE, MANAGE THE HOST-A-DRIVE COLLECTION PROGRAM AND BOX TRUCK (ANNIE) OPERATIONS TO REDUCE PROGRAM COSTS, AND OVERSEE STEWARDSHIP OF ALL DONATED GOODS, INCLUDING SHARING PARTNERS. THIS STRENGTHENED INFRASTRUCTURE AND INCREASED OPERATIONAL SUSTAINABILITY.
  2. $6,380 spent. ADOPT-A-FAMILY HOLIDAY PROGRAM THE ADOPT-A-FAMILY HOLIDAY PROGRAM CONNECTS SPONSOR GROUPS WITH FAMILIES EXPERIENCING CRISIS DURING THE HOLIDAY SEASON TO PROVIDE ESSENTIAL ITEMS AND GIFTS. IN 2025, 295 CHILDREN WERE SERVED THROUGH ADOPT-A-FAMILY AND THE ELF (EVERY LAST FAMILY) SHOP. THROUGH COORDINATED PARTNERSHIPS, FAMILIES RECEIVED CLOTHING, HOUSEHOLD ESSENTIALS, BEDS, BIKES, AND HOLIDAY GIFTS. THE PROGRAM IS DESIGNED TO FILL CRITICAL GAPS WHILE PRESERVING PARENT CHOICE AND STRENGTHENING COMMUNITY SUPPORT DURING A SEASON OF INCREASED FINANCIAL STRAIN.
  3. $3,042 spent. THE CLOSET BY MERCY MALL LAUNCHED IN 2025, THE CLOSET BY MERCY MALL IS A SCHOOL-BASED PROGRAM PROVIDING CLOTHING, UNDERGARMENTS, AND SHOES TO STUDENTS EXPERIENCING CRISIS. CLOSETS ARE LOCATED ON SCHOOL CAMPUSES, ALLOWING COUNSELORS AND RESOURCE COORDINATORS TO DISCREETLY DISTRIBUTE ESSENTIAL ITEMS AND CONNECT FAMILIES TO ADDITIONAL COMMUNITY SUPPORT. IN ITS LAUNCH YEAR, FIVE CLOSET LOCATIONS WERE ESTABLISHED ACROSS THREE COUNTIES. THE PROGRAM IS DESIGNED TO EXPAND COUNTY-WIDE ACCESS AND HAS RECEIVED POSITIVE FEEDBACK FROM BOTH FAMILIES AND SCHOOL-BASED PARTNERS.
  4. $2,002 spent. CASES OF HOPE CASES OF HOPE PROVIDES ESSENTIAL ITEMS TO INDIVIDUALS TRANSITIONING FROM INCARCERATION TO INDEPENDENT LIVING. TRAINED VOLUNTEERS PACK SUITCASES WITH CLOTHING, SHOES, TOILETRIES, AND OTHER BASIC NECESSITIES IN COORDINATION WITH CORRECTIONAL FACILITY PARTNERS. IN 2025, MERCY MALL PACKED AND DISTRIBUTED 556 SUITCASESA RECORD YEAREXPANDING SUPPORT FOR INDIVIDUALS SEEKING STABILITY AND SUCCESSFUL REENTRY INTO THE COMMUNITY.
  5. $1,011 spent. ROOM FOR CHANGE ROOM FOR CHANGE PROVIDES BEDROOM TRANSFORMATIONS AND COORDINATED DISPLACEMENT SUPPORT FOR CHILDREN AFFECTED BY TRAUMA AND HOUSING INSTABILITY, CREATING SAFE AND FUNCTIONAL SPACES THAT SUPPORT STABILITY AND RECOVERY. AFTER A PAUSE IN 2024 DUE TO REFERRAL PARTNER TRANSITIONS, THE PROGRAM RESUMED IN 2025. DURING THE YEAR, FIVE BEDROOM PROJECTS WERE COMPLETED. ONE EXTENSIVE PROJECT SUPPORTED FIVE CHILDREN FOLLOWING A DOMESTIC VIOLENCE HOMICIDE AND REQUIRED COORDINATION OF RELOCATION, STORAGE OF BELONGINGS, AND REINSTALLATION BEFORE COMPLETING REFRESHED BEDROOM SPACES. ALL PROJECTS WERE VOLUNTEER-LED, WITH STRONG COMMUNITY PARTICIPATION PROVIDING FURNISHINGS, MATERIALS, AND LABOR.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since October 2014.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.