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Human Services Campus Inc

EIN 46-3333160 · Phoenix, AZ

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthFair69 out of 100GovernanceGood85 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

Keys to Change is using the power of collaboration to create solutions to end homelessness.

Income
$26.1 million
Spending
$21.3 million
Spent on programs
75%
Reserves
0.9 months of spending
Largest source of income
government grants, 68%
Employees
241
Volunteers
2,305
Highest pay
$186,255, ceo

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Fair: 69 out of 100. Higher than 64% of charities in its peer group (housing, $10m to $100m).

  • Reserves

    4 of 35

    Spendable reserves would cover 0.9 months of spending.

  • Debt

    20 of 20

    It owes 5% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 18% of income.

  • Income trend

    15 of 15

    Income rose 11% on the year before.

  • Spending floor

    15 of 15

    75% of spending went to programs and raising each dollar of donations cost 8 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Good: 85 out of 100. Higher than 18% of charities in its peer group (housing, $10m to $100m).

  • Independent board

    25 of 25

    14 of 14 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    0 of 15

    Its accounts were not audited or reviewed by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (3)
  1. $15.9 million spent. Coordinated Entry (Welcome Center) The Brian Garcia Welcome Center (Welcome Center) is the front door to the Key Campus in downtown Phoenix. The Welcome Center is the only 24/7/365 walk-up location for homeless people in Maricopa County. Whether single adult, family with children or youth on their own, staff provides each client with diversion, assessment, resources, housing and service referrals with the primary goal of resolving homelessness. As the Continuum of Care approved lead for single adult coordinated entry, Keys to Change manages a network of access points, like the Welcome Center, across Maricopa County (40+ sites) ensuring that the assessment tool is utilized, data is entered reliably, and people are referred to housing. Keys to Change is responsible for ensuring high quality intake and assessment across this network, managing a by-name list of 8,000 people, holding weekly case conferencing sessions and matching clients to housing programs.
  2. Supportive Services Keys to Change operates the hub of collaboration on Key Campus in the Lodestar Day Resource Center (LDRC). The LDRC is open every day and hosts up to ten additional programs offered by partner agencies. Keys to Change manages the Day Room where upwards of 300 people per day utilize the space, for respite from weather, to wait for a program service, to charge telephones, use restrooms, and more. The Supportive Services team of Keys to Change also operates the Mail Room, Shower and Safe Storage programs for Campus clients to access mail, hygiene, and a safe area for their possessions.
  3. Respiro Shelter The Keys to Change Respiro Shelter provides a 24-hour safe place for people experiencing homelessness. The 6,300 square foot, 95-bed Respiro Shelter opened its doors in March 2022 and has been at full capacity since then. Individuals are allowed to stay in the shelter 24/7, with their pets and service animals. The facility includes storage options for client possessions and an outdoor patio for rest and reflection. By being on the Key Campus, clients have access to all the services from connection ID, healthcare, State benefits, and more.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  2. Has the IRS revoked its tax-exempt status? Worth knowing.

    Status was revoked on November 15, 2016 for not filing returns for three years, and reinstated on November 15, 2016.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated September 30, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated September 10, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since August 2017.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated September 7, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 7, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.