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Passes our checks

Family Promise of the Palouse Inc

EIN 45-5497267 · Pullman, WA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood78 out of 100GovernanceGood85 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

Program offerings include rotational shelter with on-site case management, homeless prevention appointments, rapid rehousing/diversion appointments, volunteer activities, administrative operations, daily living tasks for families & on-site overnight sleeping quarters for up to two families. Families enrolled in the rotational shelter program sleep at off-site shelters. Staff meet with clients daily; guiding their progress & helping them meet their goals. Using our resource center, they assist families in applying for benefits, local resources, housing & employment opportunities. Our center is used for daily living operations as well. This is their home during the day, complete with kitchen & bathing facilities. Administrative staff runs the behind-the-scenes operations. Thes include grant writing, fiscal operations & managing volunteers. Daily we have student & community volunteers on site to assist with family needs, cleaning, organizing, HomeStart & many other opportunities.

Income
$1.2 million
Spending
$707,416
Spent on programs
59%
Reserves
5 months of spending
Largest source of income
donations and private grants, 73%
Employees
13
Volunteers
500
Highest pay
$74,286, executive director

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 78 out of 100. Higher than 58% of charities in its peer group (human services, $1m to $10m).

  • Reserves

    20 of 35

    Spendable reserves would cover 5.0 months of spending.

  • Debt

    20 of 20

    It owes 0% of what it owns.

  • Living within its means

    15 of 15

    Income exceeded spending by 42% of income.

  • Income trend

    15 of 15

    Income rose 133% on the year before.

  • Spending floor

    8 of 15

    59% of spending went to programs and raising each dollar of donations cost 0 cents.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Good: 85 out of 100. Higher than 38% of charities in its peer group (human services, $1m to $10m).

  • Independent board

    25 of 25

    10 of 10 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    0 of 15

    Its accounts were not audited or reviewed by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (5)
  1. $187,601 spent. Shelter Program Rotational model: Using a rotational shelter model, we provide homeless children, and their parents shelter for, generally, up to 90 days. While a family is in shelter, they are offered services that help guide them to stability in long term housing. Services include intense case management, financial literacy, parenting education and life skills education. Case-Management includes action planning, goal setting, housing and employment searches; these are broken down into manageable weekly activities. Family Promise operates with a broad array of community support and has a unique model that accesses 30 congregations in our community to provide the food and shelter services for families we are serving. Each week a pair of Congregations work together to provide shelter, meals and various support activities for our families. An important outcome of (FPP) is to provide our families with the support they need to have long term stability with education, parenting, housing, finances, and life skills so that families no longer live in poverty. While a family is in shelter with FPP they are required to take part in our intense case-management and have access to Parenting Education, Life Skills Education and Financial Literacy education. The main goal being that they will find long term employment, long term housing and continued success with life stability. This past year, we hosted 19 families in the rotational shelter program, including 25 adults and 45 children. Program Expansion-Interim Housing began in 2025. There are many barriers to finding housing in our area for our sheltered families. However, there are many other barriers that hinder families enrolled in our Rotational Shelter Program from leaving our program with stability and security. Some of the greatest barriers are accessibility to childcare, lack of employment opportunities, and inexperience with life skills such as cooking, cleaning, and budgeting. To assist families in overcoming these barriers, in 2025 we expanded our shelter program to include four on-site units as an Interim housing shelter model. Interim Housing allows select families from our Rotational Shelter Program (RSP) to exit the rotational model and stay at the Family Promise Day Center overnight while continuing in depth case management that focuses on budgeting and life skills such as cooking, cleaning, budgeting, and time management. The Interim Housing Program has given the opportunity to further serve families in our area and increase their overall success at achieving long-term sustainability and success. Rooms at our day center will be used to shelter families for an additional 3-6 months, or as needed. These are occupied by Interim Housing Program participants, meeting eligibility requirements, maintaining current program progress and sign and following a program agreement. We provided this program to 4 families, including 5 adults and 10 children. Another program offered Keeping the Promise stabilization services. This program assists graduated families in continuing in their progress to maintain the stability they have attained. Monthly or weekly case management meetings are scheduled. Participants are offered to continue in the courses and programs they were utilizing while in our Shelter Program. We assist families in maintaining their progress and allow for continued growth. Financial incentives are given to families who continue to meet and exceed goals. These incentives include onetime bill payment, grocery card, gas cards, City of Moscow/Pullman pool passes, etc. At least 15 families participated in this program.
  2. $177,973 spent. In 2019, we implemented our Prevention Services programs. This program consists of Homeless Prevention Program and Homeless Diversion Program. Prevention is designed to prevent a family from becoming homeless. This program is offered to low income and A.L.I.C.E. population families who are close to becoming homeless due to financial reasons or emergency situations. Case management services are available to cover Financial Literacy, Parenting Courses and Life Choices Guidance. Financial assistance is available for each family. Generally, a Prevention Family is in this program for three months. During that time, they complete their case management goals and checklists, and a financial incentive is provided. A fuel card is given after every case management meeting and during budgeting and financial planning, it is determined what monthly bills Family Promise will assist with for three months' time. Family Promise generally can assist with utility bills, telephone bills, grocery cards, childcare tuition, etc. Cash funds are not given directly to families. This program has grown over the years and the need in our community has increased greatly. In 2024 we assisted 27 families in Homeless Prevention. In 2025, we assisted 84 families, including 83 adults and 136 children.
  3. $29,072 spent. Diversion/Rapid Rehousing Services are offered to families who homelessness is imminent, yet they have another safe, affordable housing option available. We "divert" the family from entering shelter. This can be done by assisting with deposit funds to secure a new residence, assistance with a rent payment or paying for a hotel for the family to bridge the gap between exiting one housing situation and entering the next. Case management services such as budgeting tools and classes, parenting tools and classes and financial literacy are available. Diversion is not a long-term program and long-term case management is not required to obtain assistance. Aftercare services are offered with incentives to participate. We assisted 23 families including 35 adults and 45 children in avoiding shelter and moving into new homes.
  4. $21,830 spent. It can be quite a shock to families moving into a new home to go from paying zero dollars per month for housing to $1,200 per month in rent. In 2025 we began offering Bridge Housing services. This program assists families who are moving into a new home gradually increase their rent over an extended time period, allowing them to build a savings account, increase their budgeting skills and often obtain housing that they were not eligible for due to prior housing barriers. Families in this program continue with intense case management services and are required to meet certain goals. Parents bring their rent portion to our office, and we assist with bill pay services. This grows accountability and teaches families about due dates. This program also allows families to stay connected to family advocates and continue to build their support system. In this pilot year, we enrolled 6 families into this program, including 8 adults and 15 children.
  5. $7 spent. Our Home Start program distributed new or gently used home goods, furniture and clothing to members of the community. This program is funded totally on donated items and is available to anyone in the community, not just those with children. Over 100 households accessed this program in 2025.

Source: Form 990 for the year ending December 31, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since April 2012.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.