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Hillcrest Family Services

EIN 42-0680411 · Dubuque, IA

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood70 out of 100GovernanceStrong90 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

As a leading human services provider for children, adults, and families in need, we deliver innovative, collaborative, and resourceful care.

Income
$17.9 million
Spending
$20.3 million
Spent on programs
85%
Reserves
5.5 months of spending
Largest source of income
fees for its services, 83%
Employees
370
Volunteers
78
Highest pay
$226,155, president/ceo

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 70 out of 100. Higher than 60% of charities in its peer group (human services, $10m to $100m).

  • Reserves

    20 of 35

    Spendable reserves would cover 5.5 months of spending.

  • Debt

    16 of 20

    It owes 19% of what it owns.

  • Living within its means

    4 of 15

    Spending exceeded income by 14% of income.

  • Income trend

    15 of 15

    Income rose 6% on the year before.

  • Spending floor

    15 of 15

    85% of spending went to programs and raising each dollar of donations cost 12 cents.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 90 out of 100. Higher than 16% of charities in its peer group (human services, $10m to $100m).

  • Independent board

    25 of 25

    14 of 14 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    0 of 10

    Did not give the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (1)
  1. $17.3 million spent. Hillcrest Family Services, Inc. is located in Dubuque, Iowa. The purpose of the Organization is to provide a range of educational, counseling, and health services to individuals and families in an effort to improve the welfare of their clients.For nearly 50 years, Hillcrest's spiritual history has been rooted in Methodist and Presbyterian affiliations. And long before that time, Hillcrest had always been celebrated for providing services to all, regardless of their religious affiliations and their beliefs. Still, we believe that a spiritual connection can make a difference in a person's complete well-being. Statement continued on Schedule O.Residential Foster Group ServicesHillcrest provides residential foster group care services to children in need. The care provided is derived from a set of core values that includes, but is not limited to, integrity, compassion, advocacy, optimism, dignity, professionalism, cultural sensitivity, and respecting the importance of human relationships and self-determination.Children need families for a better life. It's really as simple as that. But there is nothing simple when it comes to the complexities of adoption. That's where Hillcrest Family Services fits in. We've helped facilitate the adoption process for thousands of families thereby making the lives of thousands of children so much better.Professional Health ServicesHillcrest Family Services provides a variety of professional health care services to promote health and wellness. The services include a Women, Infants and Children (WIC) program, pregnancy prevention and unplanned pregnancy counseling, tobacco prevention, parents supporting parents' program, and integrated physical and brain health care coordination.Homeless Health ServicesHomelessness is a nationwide problem and Iowa is no exception. Through our homeless outreach programs, and working collaboratively with other service providers, we treat people with brain health concerns and those suffering with issues of substance abuse who are chronically homeless or in imminent risk of being homeless.Other Health ServicesHillcrest offers many comprehensive programs and services for children and adults ranging from the treatment of brain health disorders and wellness advocacy to transitional living and in-home support. With our team of therapists, case managers, counselors, and program specialists, we're able to offer a variety of treatment options.Hillcrest has 30 licensed therapists on staff who can assist individuals with their brain health needs. Many of our therapists are trained in particular specialties of brain health.Mentorship ProgramsMentoring is so important in a child's life that Hillcrest has been devoted to mentoring programs for more than 25 years. Research is conclusive that children who are mentored perform better in school, they are less likely to abuse alcohol and drugs, and they have healthier relationships with their families.

Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending June 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since July 1946.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.