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Journey Mental Health Center Inc

EIN 39-0806445 · Madison, WI

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthWeak31 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

EMPOWER PEOPLE BY PROVIDING CONNECTIONS, SUPPORT, AND SERVICES THAT MEET DIVERSE NEEDS AND STRENGTHEN THE COMMUNITIES WE SERVE.

Income
$21.8 million
Spending
$22.9 million
Spent on programs
81%
Reserves
-2 months of spending
Largest source of income
fees for its services, 95%
Employees
343
Volunteers
22
Highest pay
$186,894, chief medical officer

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Weak: 31 out of 100. Higher than 2% of charities in its peer group (mental health, $10m to $100m).

  • Reserves

    0 of 35

    Spendable reserves are negative: it owes or has committed more than it holds.

  • Debt

    2 of 20

    It owes 79% of what it owns.

  • Living within its means

    4 of 15

    Spending exceeded income by 5% of income.

  • Income trend

    10 of 15

    Income fell 7% on the year before.

  • Spending floor

    15 of 15

    81% of spending went to programs and raising each dollar of donations cost 14 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 37% of charities in its peer group (mental health, $10m to $100m).

  • Independent board

    25 of 25

    15 of 15 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $9.3 million spent. COMMUNITY-BASED SERVICES: JOURNEY'S COMMUNITY-BASED SERVICES PROGRAMS INCLUDE FOUR STATE CERTIFIED COMMUNITY SUPPORT PROGRAMS THAT EMPLOY THE PRINCIPLES OF ASSERTIVE COMMUNITY TREATMENT, WHICH IS A HIGHLY EFFECTIVE COMMUNITY-BASED TREATMENT INTERVENTION. THIS TREATMENT MODALITY ASSISTS THOSE LIVING WITH A SERIOUS MENTAL ILLNESS TO LIVE INDEPENDENTLY WITHIN THEIR COMMUNITY. SERVICES INCLUDE ASSISTANCE WITH DAILY LIVING SKILLS, BRIEF THERAPY, CASE MANAGEMENT, PSYCHIATRY, AND MEDICATION MANAGEMENT. OTHER PROGRAMS WITHIN JOURNEY'S COMMUNITY-BASED SERVICES CONTINUUM INCLUDE COMPREHENSIVE COMMUNITY SERVICES. THESE PROGRAMS PROVIDE SERVICE FACILITATION AND ARRAY SERVICES SUCH AS THERAPY, PEER SUPPORT, PSYCHIATRY, AND CASE MANAGEMENT TO THOSE ACROSS THE LIFESPAN IN THE AREAS OF MENTAL HEALTH AND SUBSTANCE USE DISORDERS. JOURNEY ADDITIONALLY PROVIDES TREATMENT TO SCHOOL AGE CHILDREN WITH TRAUMA WITHIN THE SCHOOL SETTING, FAMILIES AT-RISK FOR LOSING THEIR CHILDREN DUE TO ABUSE/NEGLECT CONCERNS, AND TEENS AND YOUNG ADULTS WHO HAVE EXPERIENCED THEIR FIRST PSYCHOTIC EPISODE.
  2. $5.2 million spent. EMERGENCY SERVICES: JOURNEY'S EMERGENCY SERVICES UNIT PROVIDES 24/7 CRISIS SUPPORT TO THOSE LIVING WITHIN DANE COUNTY. STAFF ASSESS AND PROVIDE CRISIS INTERVENTION TO THOSE INDIVIDUALS HAVING A MENTAL HEALTH CRISIS. SERVICES INCLUDE: A) CRISIS STABILIZATION WHICH PROVIDES MOBILE TRANSPORT, POST HOSPITAL AFTER CARE COORDINATION, LINKAGE TO COMMUNITY RESOURCES, AND PEER SUPPORT AFTER A CRISIS. B) MOBILE CRISIS INTERVENTION IS A MENTAL HEALTH TEAM THAT RESPONDS WITHIN THE COMMUNITY WHEN AN ASSESSMENT OR EVALUATION IS NEEDED OR REQUESTED. C) RESOURCE BRIDGE ASSISTING TO BRIDGE UNCONNECTED CONSUMERS AFTER A CRISIS TO RESOURCES WITHIN 90-DAYS. D) EMBEDDED LAW ENFORCEMENT, WHICH IS A MENTAL HEALTH THERAPIST WORKING DIRECTLY WITH COMMUNITY FIRST RESPONDERS. THE TEAM RESPONDS TO MENTAL HEALTH CRISIS CALLS WITHIN THE COMMUNITY. E) COMMUNITY ALTERNATIVE RESPONSE EMERGENCY SERVICES (CARES) TEAM WHICH IS A CRISIS STAFF PAIRED WITH A PARAMEDIC THAT RESPOND TO CRISIS CALLS WITHIN THE COMMUNITY THAT DO NOT NEED A LAW ENFORCEMENT RESPONSE.
  3. $3.9 million spent. CLINIC-BASED SERVICES: JOURNEY'S CLINIC-BASED SERVICES PROVIDES SERVICES TO THE LIFESPAN CONTINUUM IN THE AREAS OF MENTAL HEALTH AND SUBSTANCE USE DISORDERS. SERVICES INCLUDE THERAPY, CASE MANAGEMENT, PSYCHIATRY, MEDICATION MANAGEMENT, AND GROUP THERAPY. JOURNEY HAS TWO CULTURALLY SPECIFIC PROGRAMS, CLINICAL LATINA AND UJIMA, WHICH PROVIDE SERVICES TO THOSE WHO IDENTIFY AS LATINE AND AFRICAN AMERICAN DECENT. JOURNEY STAFF UTILIZE EVIDENCE-BASED PRACTICES, COGNITIVE BEHAVIORAL THERAPY (CBT), MOTIVATIONAL INTERVIEWING (MI), AND DIALECTICAL BEHAVIORAL TREATMENT (DBT). ADDITIONALLY, JOURNEY HAS TWO LEGAL DIVERSION PROGRAMS: CLINICAL ASSESSMENT UNIT AND TREATMENT COURT.
  4. $131,223 spent. OTHER PROGRAM SERVICES: THE OTHER PROGRAM SERVICES PROVIDED BY JOURNEY WOODS END AND BAY SIDE PLACE.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since July 1972.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.