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Family & Children Services Inc

EIN 38-2118101 · Kalamazoo, MI

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood86 out of 100GovernanceStrong100 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

FAMILY & CHILDREN SERVICES STRENGTHENS THE SAFETY AND WELL BEING OF CHILDREN, INDIVIDUALS AND FAMILIES; ACCOMPLISHED BY PROVIDING A COMPREHENSIVE PROGRAM OF CRITICAL HUMAN SERVICES.

Income
$10.5 million
Spending
$10.6 million
Spent on programs
80%
Reserves
7.9 months of spending
Largest source of income
fees for its services, 73%
Employees
144
Volunteers
275
Highest pay
$161,882, ceo

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 86 out of 100. Higher than 84% of charities in its peer group (human services, $10m to $100m).

  • Reserves

    28 of 35

    Spendable reserves would cover 7.9 months of spending.

  • Debt

    20 of 20

    It owes 3% of what it owns.

  • Living within its means

    8 of 15

    Spending exceeded income by 0% of income.

  • Income trend

    15 of 15

    Income rose 9% on the year before.

  • Spending floor

    15 of 15

    79% of spending went to programs and raising each dollar of donations cost 13 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 100 out of 100. Higher than 35% of charities in its peer group (human services, $10m to $100m).

  • Independent board

    25 of 25

    24 of 24 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    7 of 7

    Has a written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (4)
  1. $4.4 million spent. FOSTER CARE OFFERS SAFETY AND STABILITY TO CHILDREN WHO HAVE EXPERIENCED ABUSE OR NEGLECT BY PROVIDING FAMILY CARE WHEN OUT-OF-HOME PLACEMENT BECOMES NECESSARY. FOSTER FAMILIES ARE LICENSED BY THE AGENCY AND TRAINED TO NURTURE AND PROMOTE THE DEVELOPMENT OF CHILDREN. PARENT COACHING IS PROVIDED TO SUPPORT PARENTS AND STRENGTHEN FAMILIES. IN 2024, 44,797 DAYS OF FOSTER CARE WERE PROVIDED TO 333 CHILDREN AND PARENTS. 113 CHILDREN WERE TRANSITIONED FROM FOSTER CARE INTO PERMANENT FAMILIES THROUGH ADOPTION AS PART OF A PERMANENCY PLAN WHEN THEY COULD NOT BE RETURNED TO THEIR FAMILIES.
  2. $1.0 million spent. THERAPEUTIC RESIDENTIAL SERVICES FOR YOUTH PROVIDES INTENSIVE STABILIZATION SERVICES IN A STRUCTURED, SAFE ENVIRONMENT FOR YOUTH IN OUT-OF-HOME PLACEMENT WHO ARE EXPERIENCING BEHAVIORAL HEALTH INSTABILITY AND NEED OUT-OF-HOME TREATMENT. PLACEMENTS ARE ACCEPTED IN A LICENSED SIX-BEDROOM, HOMELIKE SETTING. ADMISSION CRITERIA MAY BE YOUTH WHO PRESENT WITH SIGNIFICANT BEHAVIORAL CHALLENGES, YOUTH STEPPING DOWN FROM INPATIENT HOSPITILIZATION OR A RESIDENTIAL FACILITY, OR YOUTH EXPERIENCING REPEATED PLACEMENT INSTABILITY. ON-SITE TREATMENT INCLUDES ASSESSMENT, EDUCATION, INDIVIDUAL AND GROUP COUNSELING, CASE MANAGEMENT AND OTHER STRUCTURED ACTIVITIES WITH AN EMPHASIS ON TRAUMA RECOVERY. IN 2024, INTENSIVE THERAPEUTIC RESIDENTIAL SERVICES WERE PROVIDED TO 15 YOUTH.
  3. $880,000 spent. FAMILY AND COMMUNITY TREATMENT (FACT) IS A COMPREHENSIVE HOME-BASED TREATMENT SERVICE PARTNERING WITH FAMILIES TO STRENGHEN THEIR ABILITIES. THIS PROGRAM SERVES FAMILIES WITH A CHILD WHO HAS A DIAGNOSABLE MENTAL ILLNESS AND IS EXPERIENCING DIFFICULTIES IN MULTIPLE AREAS OF LIFE. SERVICES MAY INCLUDE INDIVIDUAL, COUPLES, GROUP, FAMILY AND PLAY THERAPY, PARENTING SUPPORT, CASE MANAGEMENT, 24-HOUR ON-CALL AVAILABILITY, ADVOCACY AND REFERRALS TO COMMUNITY SUPPORTS. STAFF WORK WITH THE ENTIRE FAMILY PROVIDING INDIVIDUALIZED SERVICES FOR BOTH THE YOUTH AND FAMILY MEMBERS BASED ON A NEEDS-DRIVEN, STRENGTH-BASED APPROACH. IN 2024, 96 INDIVIDUALS, CHILDREN AND FAMILY MEMBERS, WERE IMPACTED.
  4. $2.1 million spent. FOR 122 YEARS, FAMILY & CHILDREN SERVICES HAS RESPONDED TO THE NEEDS OF THE COMMUNITIES IT SERVES, ACCOMPLISHING ITS MISSION TO "STRENGTHEN THE SAFETY AND WELL-BEING OF CHILDREN, INDIVIDUALS, AND FAMILIES" THROUGH A COMPREHENSIVE PROGRAM OF CHILD WELFARE AND BEHAVIORAL HEALTH SERVICES. A CONTINUUM OF PROGRAMS IS OFFERED, IMPACTING 4,448 INDIVIDUALS IN 2024. AGENCY CLIENTS WERE SERVED FROM MULTIPLE COUNTIES IN THE REGION, PRIMARILY KALAMAZOO AND CALHOUN COUNTIES. SERVICES ARE PROVIDED IN CLIENT HOMES, RESIDENTIAL HOMES, AND AGENCY SERVICE SITES IN KALAMAZOO AND BATTLE CREEK.SERVICE QUALITY IS ASSURED THROUGH STATE AND LOCAL REGULATORY BODIES, THE COUNCIL ON ACCREDITATION (COA), AND INTERNAL TRAINING AND QUALITY MANAGEMENT SYSTEMS DIRECTED AT BEST PRACTICES IN THE DELIVERY OF HUMAN SERVICES. THE AGENCY HAS BEEN ACCREDITED SINCE JUNE OF 1987 AND IS LICENSED FOR THE CARE OF CHILDREN BY THE STATE OF MICHIGAN.IN ADDITION TO FOSTER CARE AND ADOPTION, THERAPEUTIC RESIDENTIAL YOUTH SERVICES, AND FAMILY AND COMMUNITY TREATMENT, OTHER SERVICES PROVIDED TO THE COMMUNITY INCLUDE:CHILD WELFARE: FAMILY PRESERVATION PROGRAMS SUCH AS FAMILIES FIRST SERVE FAMILIES WHOSE CHILDREN ARE AT RISK OF OUT-OF-HOME PLACEMENT DUE TO ABUSE OR NEGLECT AND CHILDREN IN FOSTER CARE BEING REUNITED WITH THEIR FAMILIES. FAMILIES TOGETHER BUILDING SOLUTIONS (FTBS) IS AN IN-HOME PROGRAM THAT SERVES FAMILIES WHO ARE EXPERIENCING ISSUES RELATED TO CHILD AND FAMILY WELL-BEING AND ARE IN NEED OF SUPPORTIVE ASSISTANCE. SERVICES INCLUDE PROVIDING SUPPORT WITH BUDGETING, HOUSEHOLD MANAGEMENT, PARENTING SKILLS, CONNECTION WITH COMMUNITY RESOURCES, COMMUNICATION AND CONFLICT RESOLUTION SKILLS AND BUILDING POSITIVE RELATIONSHIPS. WHEN A CHILD MUST BE REMOVED FROM THEIR FAMILY, THE OVERARCHING GOAL IS TO RETURN THE CHILD TO THE HOME. FOSTER CARE SUPPORTIVE VISITATION/IN-HOME PARENT EDUCATION PROVIDES INTENSIVE INDIVIDUALIZED PARENT-CHILD VISITS CENTERED ON THE CHILD AND PARENT EDUCATION AND COACHING. THE PROGRAM UTILIZES EVIDENCE-BASED APPROACHES TO REPLACE OLD PATTERNS OF BEHAVIOR WITH NEW, HEALTHIER ONES. THE AGENCY ALSO OFFERS SUPERVISED PARENTING TIME, PARENTING SUPPORT SERVICES AND FAMILY SKILLS SERVICES TO IMPROVE PARENTING SKILLS, PROVIDE SUPPORT FOR FAMILY NEEDS, AND INCREASE COMMUNICATION BETWEEN PARENTS AND THEIR CHILDREN IN A SAFE AND CONTROLLED ENVIRONMENT. BEHAVIORAL HEALTH: THE COUNSELING CENTER AT FAMILY & CHILDREN SERVICES WORKS WITH INDIVIDUALS EXPERIENCING EMOTIONAL HEALTH CHALLENGES. OUTPATIENT AND TELEHEALTH COUNSELING IS AVAILABLE FOR INDIVIDUALS FROM ALL SOCIOECONOMIC BACKGROUNDS. THERAPISTS PROVIDE A VARIETY OF PROFESSIONAL COUNSELING SERVICES INCLUDING INDIVIDUAL, COUPLE AND FAMILY THERAPY TO ENABLE CLIENTS TO UNDERSTAND THE SOCIAL, PSYCHOLOGICAL, AND INTERPERSONAL ISSUES THAT MAY BE INTERFERING WITH THEIR RELATIONSHIPS, JOB, SCHOOL, AND SOCIAL FUNCTIONING. IN 2024, 498 INDIVIDUALS WERE SERVED THROUGH THE COUNSELING CENTER. COMMUNITY BASED MENTAL HEALTH SERVICES FOR YOUTH AND THEIR PARENTS ADDRESS BEHAVIORAL HEALTH ISSUES THAT LEFT UNTREATED, COULD OVERWHELM A CHILD OR FAMILY. FAMILY AND COMMUNITY TREATMENT PROVIDES COMPREHENSIVE, HOME-BASED TREATMENT SERVICES PARTNERING WITH FAMILIES. SERVICES ARE PROVIDED TO FAMILIES WITH YOUTH EXPERIENCING A SERIOUS EMOTIONAL DISTURBANCE AND HAVING DIFFICULTIES IN MULTIPLE AREAS OF LIFE. SERVICES INCLUDE INDIVIDUAL, GROUP, FAMILY AND PLAY THERAPY, PARENTING EDUCATION AND SUPPORT, 24-HOUR ON-CALL AVAILABILITY, ADVOCACY AND REFERRALS TO COMMUNITY RESOURCES. CASE MANAGEMENT COORDINATES NECESSARY SERVICES FOR ADULTS WITH A DEVELOPMENTAL DISABILITY OR FAMILIES WHOSE CHILDREN HAVE A DEVELOPMENTAL DISABILITY OR SERIOUS EMOTIONAL DISTURBANCE. THESE SERVICES INCLUDE A COMPREHENSIVE MENTAL HEALTH ASSESSMENT, INCLUDING AUTISM, DEVELOPMENT OF A PERSON-CENTERED PLAN, LINKAGE AND REFERRAL TO COMMUNITY RESOURCES, AND ONGOING COORDINATION TO ENSURE QUALITY OF SERVICES AND SUPPORTS. IN 2024, 219 INDIVIDUALS WERE IMPACTED. MOBILE CRISIS RESPONSE IS A 24-HOUR RESPONSE TEAM FOR YOUTH IN KALAMAZOO COUNTY FACING A MENTAL HEALTH AND/OR SUBSTANCE USE CRISIS. AS A COMPREHENSIVE COMMUNITY-BASED PROGRAM, MOBILE CRISIS PROVIDES IMMEDIATE CRISIS INTERVENTION, CLINICAL ASSESSEMENTS, ASSISTS FAMILIES IN DEVELOPING PRACTICAL SAFETY/CRISIS PLANS, AND PROVIDES FOLLOW UP SERVICES UNTIL THE YOUTH AND FAMILY ARE CONNECTED WITH ONGOING SERVICES. THIS SERVICE OPERATES 24-HOURS PER DAY, SEVEN DAYS PER WEEK IN SCHOOLS, HOMES, HOSPITALS AND IN THE COMMUNITY. IN 2024, 289 INDIVIDUALS WERE SERVED.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2025.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since November 1993.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

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