Crisis Center Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
LISTENING EAR CRISIS CENTER IN MT. PLEASANT, MICHIGAN, EMPOWERS INDIVIDUALS AND FAMILIES ACROSS MID AND NORTHERN MICHIGAN BY PROVIDING QUALITY SERVICES AND SAFE, AFFORDABLE HOUSING. WITH A HISTORY OF SERVING OVER 30,000 PEOPLE ANNUALLY, LISTENING EAR IS DEDICATED TO LISTENING, SUPPORTING, AND ADVOCATING -- TAKING PEOPLE FROM SURVIVING TO THRIVING.
- Income
- $15.8 million
- Spending
- $15.9 million
- Spent on programs
- 91%
- Reserves
- 3.5 months of spending
- Largest source of income
- fees for its services, 95%
- Employees
- 367
- Volunteers
- 12
- Highest pay
- $104,095, chief execut
Source: Form 990 for the year ending September 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Good: 74 out of 100. Higher than 65% of charities in its peer group (human services, $10m to $100m).
Reserves
20 of 35Spendable reserves would cover 3.5 months of spending.
Debt
16 of 20It owes 24% of what it owns.
Living within its means
8 of 15Spending exceeded income by 1% of income.
Income trend
15 of 15Income rose 9% on the year before.
Spending floor
15 of 1591% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending September 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 35% of charities in its peer group (human services, $10m to $100m).
Independent board
25 of 259 of 9 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending September 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (5)
- $10.1 million spent. ADULT FOSTER CARE: THE RESIDENTIAL SERVICE PROGRAM SERVED 107 ADULTS WITH DEVELOPMENTAL AND/OR EMOTIONAL DISABILITIES. ALL 18 ADULT FOSTER CARE HOMES ARE LICENSED BY THE STATE OF MICHIGAN DEPARTMENT OF LICENSING AND REGULATORY AFFAIRS (LARA). OUR AGENCY IS ALSO ACCREDITED BY THE COUNCIL OF ACCREDIDATION (COA). OUR PROGRAM PROMOTES AND PROVIDES OPPORTUNITIES FOR INDIVIDUALS TO INCREASE INDEPENDENCE AND PARTICIPATE IN HOME, WORK, AND COMMUNITY SETTINGS. RESIDENTS RECEIVE SUPPORT AND TRAINING IN A RESIDENTIAL GROUP HOME ENVIRONMENT FROM DIRECT SERVICE PROVIDERS WHO SERVE AS ROLE MODELS, MENTORS, CAREGIVERS AND TRAINERS, ENSURING A HEALTHY AND THRIVING HOME SETTING.
- $1.5 million spent. FOSTER CARE: THE FOSTER CARE PROGRAM PROVIDED 6,117 DAYS OF SERVICES IN A FAMILY SETTING TO 24 CHILDREN AND YOUNG ADULTS IN NEED OF SHORT-TERM OR LONG-TERM CARE. LISTENING EAR CRISIS CENTER IS LICENSED AS A CHILD PLACING AGENCY BY THE STATE OF MICHIGAN. OUR PROGRAM FOCUSES ON YOUTH WHO ARE STRUGGLING IN THE AREAS OF ABUSE, DELINQUENCY, MENTAL ILLNESS, EMOTIONAL IMPAIRMENT AND DEVELOPMENTAL DISABILITIES. OUR FOSTER CARE WORKERS COORDINATE ALL SERVICES, UNIQUE TO EACH CONSUMER, PARTNERING WITH THE INDIVIDUAL, THEIR FAMILIES, THE FOSTER CARE PROVIDER, AND THE REFERRING AGENCY TO KEEP COMMUNICATION FLOWING AND ENSURE EXCELLENT SERVICES AND CARE ARE PROVIDED.
- $1.1 million spent. RENTAL: LISTENING EAR CRISIS CENTER OWNS AND MANAGES 146 APARTMENTS AND DUPLEXES. OUR RENTAL PROGRAM FOLLOWS AN AFFORDABLE HOUSING MODEL DESIGNED TO PROVIDE STABILITY FOR ALICE HOUSEHOLDS -- ASSET LIMITED, INCOME CONTRAINED AND EMPLOYED INDIVIDUALS AND FAMILIES -- BY ENSURING THEIR HOUSING AND UTILITY COSTS REMAIN AFFORDABLE. LISTENING EAR ACCEPTS ALL GOVERNMENT HOUSING SUBSIDY VOUCHERS AND ARE COMMITTED TO PROVIDING SAFE, CLEAN, AND WELL-MAINTAINED LIVING ENVIRONMENTS. LISTENING EAR'S OCCUPANCY RATE IS 97%.
- $1.8 million spent. CLS - IN HOME HELP OFFERS SUPPORT TO PEOPLE WITH DISABILITIES WHO ARE LIVING WITH THEIR FAMILIES OR IN THEIR OWN HOMES. IN HOME HELP CONSUMERS DECIDE WHAT, WHERE, WHO, AND HOW SUPPORT THEY NEED WILL BE PROVIDED. CONSUMERS WERE SERVICED IN THEIR HOMES OR THEIR COMMUNITIES IN 4 COUNTIES WITH SUPPORTS RANGING FROM ASSISTANCE WITH HOUSEWORK TO PERSONAL CARE TO HELPING CONSUMERS GET OUT INTO THE COMMUNITY. YOUTH GRANTS - THE TRANSITIONAL LIVING PROGRAM OFFERS YOUTH AGES 16-21 IN THE CLARE/ISABELLA COUNTY AND SAGINAW CHIPPEWA TRIBAL AREA THE OPPORTUNITY TO ACHIEVE INDEPENDENCE AND DEVELOP SELF-RELIANCE. OLDER HOMELESS YOUTH CAN RECEIVE GUIDANCE AND SUPPORT WHILE LIVING INDEPENDENTLY IN AN APARTMENT SETTING FOR UP TO EIGHTEEN MONTHS WHILE FINISHING SCHOOL GAINING WORK EXPERIENCE, AND ESTABLISHING A BANK ACCOUNT. THE RUNAWAY YOUTH SERVICES PROVIDED SERVICES TO YOUTH WHOARE RESIDENTS OF CLARE, GLADWIN, AND ISABELLA COUNTIES. SERVICES INCLUDE COUNSELING, SUPPORT GROUPS, 24-HOURS CRISIS LINE AND TEMPORARY FOSTER CARE. CRISIS CENTER - SERVICE PEOPLE IN SURROUNDING COUNTIES BY PROVIDING CRISIS INTERVENTION, INFORMATION AND REFERRAL, AND AFTER-HOUR BACKUP FOR AREA COMMUNITY MENTAL HEALTH SERVICES. CSATP AND ABA - CHILD SEXUAL ABUSE TREATMENT PROGRAM SERVICES CONSUMERS WHICH INCLUDE CHILDREN WHO HAVE BEEN SEXUALLY ABUSED AND MEMBERS OF THEIR FAMILIES. SERVICES INCLUDE INDIVIDUAL AND GROUP COUNSELING AND SUPPORT GROUPS. APPLIED BEHAVIORAL ANALYSIS SERVED YOUTH AND THEIR FAMILIES. ABA TECHNICIANS APPLIED BEHAVIOR ANALYSIS TO IMPROVE SOCIAL SKILLS BY USING INTERVENTIONS THAT ARE BASED ON PRINCIPLES OF LEARNING THEORY. ABA THERAPY HELPS CHILDREN ON THE AUTISM SPECTRUM BY INCREASING THEIR SOCIAL ABILITIES LIKE COMPLETING TASKS, COMMUNICATING, AND LEARNING NEW SKILLS.
- CLS - IN HOME HELP OFFERS SUPPORT TO PEOPLE WITH DISABILITIES WHO ARE LIVING WITH THEIR FAMILIES OR IN THEIR OWN HOMES. IN HOME HELP CONSUMERS DECIDE WHAT, WHERE, WHO, AND HOW SUPPORT THEY NEED WILL BE PROVIDED. CONSUMERS WERE SERVICED IN THEIR HOMES OR THEIR COMMUNITIES IN 4 COUNTIES WITH SUPPORTS RANGING FROM ASSISTANCE WITH HOUSEWORK TO PERSONAL CARE TO HELPING CONSUMERS GET OUT INTO THE COMMUNITY. YOUTH GRANTS - THE TRANSITIONAL LIVING PROGRAM OFFERS YOUTH AGES 16-21 IN THE CLARE/ISABELLA COUNTY AND SAGINAW CHIPPEWA TRIBAL AREA THE OPPORTUNITY TO ACHIEVE INDEPENDENCE AND DEVELOP SELF-RELIANCE. OLDER HOMELESS YOUTH CAN RECEIVE GUIDANCE AND SUPPORT WHILE LIVING INDEPENDENTLY IN AN APARTMENT SETTING FOR UP TO EIGHTEEN MONTHS WHILE FINISHING SCHOOL GAINING WORK EXPERIENCE, AND ESTABLISHING A BANK ACCOUNT. THE RUNAWAY YOUTH SERVICES PROVIDED SERVICES TO YOUTH WHOARE RESIDENTS OF CLARE, GLADWIN, AND ISABELLA COUNTIES. SERVICES INCLUDE COUNSELING, SUPPORT GROUPS, 24-HOURS CRISIS LINE AND TEMPORARY FOSTER CARE. CRISIS CENTER - SERVICE PEOPLE IN SURROUNDING COUNTIES BY PROVIDING CRISIS INTERVENTION, INFORMATION AND REFERRAL, AND AFTER-HOUR BACKUP FOR AREA COMMUNITY MENTAL HEALTH SERVICES. CSATP AND ABA - CHILD SEXUAL ABUSE TREATMENT PROGRAM SERVICES CONSUMERS WHICH INCLUDE CHILDREN WHO HAVE BEEN SEXUALLY ABUSED AND MEMBERS OF THEIR FAMILIES. SERVICES INCLUDE INDIVIDUAL AND GROUP COUNSELING AND SUPPORT GROUPS. APPLIED BEHAVIORAL ANALYSIS SERVED YOUTH AND THEIR FAMILIES. ABA TECHNICIANS APPLIED BEHAVIOR ANALYSIS TO IMPROVE SOCIAL SKILLS BY USING INTERVENTIONS THAT ARE BASED ON PRINCIPLES OF LEARNING THEORY. ABA THERAPY HELPS CHILDREN ON THE AUTISM SPECTRUM BY INCREASING THEIR SOCIAL ABILITIES LIKE COMPLETING TASKS, COMMUNICATING, AND LEARNING NEW SKILLS.
Source: Form 990 for the year ending September 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending September 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since April 1972.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.
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