Heartland Human Services
Public records show a registered, tax-exempt organization in good standing.
What it says it does
TO OFFER TREATMENT SERVICES FOR MENTAL ILLNESS AND ALCOHOL, TOBACCO, AND OTHER DRUG ADDICTIONS, TO RESIDENTS OF EFFINGHAM AND SURROUNDING COUNTIES.
- Income
- $2.5 million
- Spending
- $2.6 million
- Spent on programs
- 87%
- Reserves
- 4 months of spending
- Largest source of income
- fees for its services, 63%
- Employees
- 48
- Highest pay
- $108,882, executive di
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Fair: 69 out of 100. Higher than 51% of charities in its peer group (mental health, $1m to $10m).
Reserves
20 of 35Spendable reserves would cover 4.0 months of spending.
Debt
20 of 20It owes 9% of what it owns.
Living within its means
4 of 15Spending exceeded income by 6% of income.
Income trend
10 of 15Income fell 0% on the year before.
Spending floor
15 of 1587% of spending went to programs and raising each dollar of donations cost 0 cents.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 69% of charities in its peer group (mental health, $1m to $10m).
Independent board
25 of 257 of 7 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (1)
- $2.3 million spent. THE AGENCY PROVIDED SERVICES TO CLOSE TO 1,000 UNDUPLICATED INDIVIDUALS THROUGHOUT FISCAL YEAR 2025. WE PROVIDE SERVICES IN FOUR MAIN CATEGORIES, ALL WITH THE GOAL OF ASSISTING PEOPLE TO BECOME AS HEALTHY AND INDEPENDENT AS THEY CAN BE. WE OFFER SERVICES TO THOSE ON MEDICAID, WITH INSURANCE AS WELL AS THOSE WHO NEED A SLIDING SCALE DUE TO BEING ECONOMICALLY CHALLENGED. REGARDLESS OF THEIR ABILITY TO PAY, WE DO OUR BEST TO PROVIDE HIGH QUALITY TREATMENT GEARED TO THE SPECIFIC NEEDS OF EACH INDIVIDUAL WE SERVE. SUBSTANCE ABUSE: OUR APPROACH TO ADDICTION TREATMENT INCORPORATES INDIVIDUAL THERAPY AND PSYCHO-EDUCATIONAL GROUP ACTIVITIES AS WELL AS SUPPORT FOR FAMILIES AND FRIENDS OF AN INDIVIDUAL WITH A DRUG OR ALCOHOL PROBLEM. HEARTLAND ALSO PROVIDES EDUCATION AND PREVENTION SERVICES FOR EMPLOYERS AND SCHOOLS IN THE COMMUNITY. HEARTLAND IS CERTIFIED BY THE ILLINOIS DEPARTMENT OF HUMAN SERVICES DIVISION OF ALCOHOLISM AND SUBSTANCE ABUSE (DASA) TO PROVIDE DUI EVALUATIONS AND DUI RISK EDUCATION. ANY TREATMENT RECOMMENDED BY THE EVALUATION CAN BE OBTAINED AT HEARTLAND HUMAN SERVICES. HEARTLAND HUMAN SERVICES PROVIDES TREATMENT FOR ALL AGES, INCLUDING; INDIVIDUALS, FAMILIES, AND COUPLES. WE PROVIDE SERVICES FROM MOST REFERRAL SOURCES, INCLUDING PROBATION/PAROLE, DCFS, EMPLOYER-REFERRED TREATMENT, AND SELF-REFERRAL. MENTAL HEALTH: OUR MENTAL HEALTH TREATMENT IS DESIGNED TO MEET THE NEEDS OF EACH ADULT, YOUTH, OR CHILD. WE OFFER OUTPATIENT COUNSELING FOR PEOPLE OF ALL AGES. THE LENGTH OF COUNSELING VARIES, AND THE NUMBER AND FREQUENCY OF SESSIONS ARE DETERMINED BY EACH CONSUMER'S UNIQUE SITUATION. HEARTLAND IS AVAILABLE TO PROVIDE EDUCATION AND PREVENTION SERVICES IN THE SCHOOLS AND COMMUNITY. WE ACCEPT REFERRALS FROM MANY SOURCES INCLUDING, SELF-REFERRAL, DCFS AND OTHER SOCIAL SERVICE PROVIDERS, PROBATION/PAROLE, AND EMPLOYER-REFERRED TREATMENT. COMMUNITY INTEGRATED LIVING SERVICES: HHS OFFERS 24-HOUR RESIDENTIAL LIVING SERVICES TO ADULTS SUFFERING FROM PERSISTENT MENTAL ILLNESS. THE SUPPORTIVE LIVING SERVICES THAT WE PROVIDE TEACH THEM THE SKILLS NECESSARY FOR THEM TO MOVE TOWARD THE GOAL OF LIVING INDEPENDENTLY IN THE COMMUNITY. WE ALSO PROVIDE OUTPATIENT PROGRAMS FOR THOSE WHO LIVE ON THEIR OWN BUT NEED CASE MANAGEMENT, BUDGETING AND NURSING SERVICES. OLDER ADULT PROGRAMS: INFORMATION AND ASSISTANCE IS PROVIDED TO THOSE AGES 60+. LINKAGE AND REFERRAL IS GIVEN TO OTHER SUPPORTIVE SERVICES THAT HELP KEEP SENIORS LIVING IN THEIR OWN HOMES. THE SENIOR HEALTH INSURANCE PROGRAM (SHIP) PROVIDES INSURANCE COUNSELING FOR MEDICAID AND MEDICARE, INCLUDING PART D. THE FAMILY CAREGIVER PROGRAM HELPS THE CAREGIVER AND THE CARE RECEIVER BY PROVIDING EDUCATION, SUPPORT, COUNSELING, AND RESPITE. SERVICES ARE AVAILABLE IN CLAY, EFFINGHAM, FAYETTE, JEFFERSON, AND MARION COUNTIES. HHS HAS A CONTINUOUS QUALITY IMPROVEMENT TEAM THAT MEETS MONTHLY TO REVIEW POLICIES, JOB DESCRIPTIONS, ADVERSE INCIDENTS AND KEY METRICS. HHS IS LICENSED, REGULATED AND AUDITED BY THE STATE OF ILLINOIS AND ACCREDITED BY THE JOINT COMMISSION. THE AGENCY PROVIDED SERVICES TO CLOSE TO 1,000 UNDUPLICATED INDIVIDUALS THROUGHOUT FISCAL YEAR 2025. WE PROVIDE SERVICES IN FOUR MAIN CATEGORIES, ALL WITH THE GOAL OF ASSISTING PEOPLE TO BECOME AS HEALTHY AND INDEPENDENT AS THEY CAN BE. WE OFFER SERVICES TO THOSE ON MEDICAID, WITH INSURANCE AS WELL AS THOSE WHO NEED A SLIDING SCALE DUE TO BEING ECONOMICALLY CHALLENGED. REGARDLESS OF THEIR ABILITY TO PAY, WE DO OUR BEST TO PROVIDE HIGH QUALITY TREATMENT GEARED TO THE SPECIFIC NEEDS OF EACH INDIVIDUAL WE SERVE. SUBSTANCE ABUSE: OUR APPROACH TO ADDICTION TREATMENT INCORPORATES INDIVIDUAL THERAPY AND PSYCHO-EDUCATIONAL GROUP ACTIVITIES AS WELL AS SUPPORT FOR FAMILIES AND FRIENDS OF AN INDIVIDUAL WITH A DRUG OR ALCOHOL PROBLEM. HEARTLAND ALSO PROVIDES EDUCATION AND PREVENTION SERVICES FOR EMPLOYERS AND SCHOOLS IN THE COMMUNITY. HEARTLAND IS CERTIFIED BY THE ILLINOIS DEPARTMENT OF HUMAN SERVICES DIVISION OF ALCOHOLISM AND SUBSTANCE ABUSE (DASA) TO PROVIDE DUI EVALUATIONS AND DUI RISK EDUCATION. ANY TREATMENT RECOMMENDED BY THE EVALUATION CAN BE OBTAINED AT HEARTLAND HUMAN SERVICES. HEARTLAND HUMAN SERVICES PROVIDES TREATMENT FOR ALL AGES, INCLUDING; INDIVIDUALS, FAMILIES, AND COUPLES. WE PROVIDE SERVICES FROM MOST REFERRAL SOURCES, INCLUDING PROBATION/PAROLE, DCFS, EMPLOYER-REFERRED TREATMENT, AND SELF-REFERRAL. MENTAL HEALTH: OUR MENTAL HEALTH TREATMENT IS DESIGNED TO MEET THE NEEDS OF EACH ADULT, YOUTH, OR CHILD. WE OFFER OUTPATIENT COUNSELING FOR PEOPLE OF ALL AGES. THE LENGTH OF COUNSELING VARIES, AND THE NUMBER AND FREQUENCY OF SESSIONS ARE DETERMINED BY EACH CONSUMER'S UNIQUE SITUATION. HEARTLAND IS AVAILABLE TO PROVIDE EDUCATION AND PREVENTION SERVICES IN THE SCHOOLS AND COMMUNITY. WE ACCEPT REFERRALS FROM MANY SOURCES INCLUDING, SELF-REFERRAL, DCFS AND OTHER SOCIAL SERVICE PROVIDERS, PROBATION/PAROLE, AND EMPLOYER-REFERRED TREATMENT. COMMUNITY INTEGRATED LIVING SERVICES: HHS OFFERS 24-HOUR RESIDENTIAL LIVING SERVICES TO ADULTS SUFFERING FROM PERSISTENT MENTAL ILLNESS. THE SUPPORTIVE LIVING SERVICES THAT WE PROVIDE TEACH THEM THE SKILLS NECESSARY FOR THEM TO MOVE TOWARD THE GOAL OF LIVING INDEPENDENTLY IN THE COMMUNITY. WE ALSO PROVIDE OUTPATIENT PROGRAMS FOR THOSE WHO LIVE ON THEIR OWN BUT NEED CASE MANAGEMENT, BUDGETING AND NURSING SERVICES. OLDER ADULT PROGRAMS: INFORMATION AND ASSISTANCE IS PROVIDED TO THOSE AGES 60+. LINKAGE AND REFERRAL IS GIVEN TO OTHER SUPPORTIVE SERVICES THAT HELP KEEP SENIORS LIVING IN THEIR OWN HOMES. THE SENIOR HEALTH INSURANCE PROGRAM (SHIP) PROVIDES INSURANCE COUNSELING FOR MEDICAID AND MEDICARE, INCLUDING PART D. THE FAMILY CAREGIVER PROGRAM HELPS THE CAREGIVER AND THE CARE RECEIVER BY PROVIDING EDUCATION, SUPPORT, COUNSELING, AND RESPITE. SERVICES ARE AVAILABLE IN CLAY, EFFINGHAM, FAYETTE, JEFFERSON, AND MARION COUNTIES. HHS HAS A CONTINUOUS QUALITY IMPROVEMENT TEAM THAT MEETS MONTHLY TO REVIEW POLICIES, JOB DESCRIPTIONS, ADVERSE INCIDENTS AND KEY METRICS. HHS IS LIC
Source: Form 990 for the year ending June 30, 2025, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending June 2025.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since May 1975.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.
Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.