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Family Promise of Greater Cleveland

EIN 34-1598710 · Cleveland, OH

Public records show a registered, tax-exempt organization in good standing.

LegitimacyPassesRegistration and standingFinancial healthGood89 out of 100GovernanceStrong93 out of 100Impact evidenceDescribes programsHow well its results are evidenced

What it says it does

TO PROVIDE FAMILIES FACING THE CRISIS OF HOMELESSNESS WITH A SAFE PLACE DESIGNED TO ENGAGE, INSPIRE, AND GUIDE THEM TOWARD A FUTURE WHERE THEY FEEL EMPOWERED TO CONTROL THE COURSE OF THEIR LIVES. FAMILY PROMISE OF GREATER CLEVELAND DELIVERS TRAUMA INFORMED, FAMILY CENTERED PROGRAMS THAT PROMOTE SAFETY, STABILITY, AND HOPE. THROUGH HOUSING, CASE MANAGEMENT, AND SUPPORTIVE SERVICES, THE ORGANIZATION WORKS TO RESTORE FAMILY CONNECTIONS, BUILD SKILLS FOR LONG TERM SELF SUFFICIENCY, AND STRENGTHEN COMMUNITY RELATIONSHIPS. FAMILY PROMISE STRIVES TO CREATE AN ENVIRONMENT WHERE EVERY PARENT AND CHILD IS TREATED WITH DIGNITY, GIVEN A VOICE IN THEIR OWN PLAN, AND SUPPORTED IN REACHING THEIR GOALS. THE ORGANIZATION IS COMMITTED TO QUALITY IMPROVEMENT, EVIDENCE BASED PRACTICES, AND CONTINUOUS LEARNING THAT ADVANCES THE WELL BEING OF THE FAMILIES AND CHILDREN IT SERVES.

Income
$1.5 million
Spending
$1.7 million
Spent on programs
77%
Reserves
16.8 months of spending
Largest source of income
donations and private grants, 51%
Employees
18
Volunteers
100
Highest pay
$105,942, executive director

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Financial health

Good: 89 out of 100.

  • Reserves

    35 of 35

    Spendable reserves would cover 16.8 months of spending.

  • Debt

    20 of 20

    It owes 2% of what it owns.

  • Living within its means

    4 of 15

    Spending exceeded income by 9% of income.

  • Income trend

    15 of 15

    Income rose 10% on the year before.

  • Spending floor

    15 of 15

    77% of spending went to programs and raising each dollar of donations cost 7 cents.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Governance

Strong: 93 out of 100.

  • Independent board

    25 of 25

    14 of 14 voting board members are independent.

  • Conflict of interest policy

    15 of 15

    Has a written conflict of interest policy.

  • Whistleblower policy

    8 of 8

    Has a written whistleblower policy.

  • Record keeping policy

    0 of 7

    Reports no written policy on keeping and destroying records.

  • Board minutes

    5 of 5

    Keeps minutes of board meetings.

  • Board sees the tax return

    10 of 10

    Gave the board a copy of this return before filing it.

  • Pay set independently

    5 of 5

    Sets its chief executive's pay through independent review and comparison.

  • Independent check of accounts

    15 of 15

    Its accounts were audited by an independent accountant.

  • No reported misuse

    10 of 10

    Reports no diversion of assets, excess benefits or loans to insiders.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Impact evidence

Describes programs. Its tax return describes what it does but we have found no measurable results in it.

Programs described in its return (1)
  1. $1.3 million spent. FAMILY PROMISE OF GREATER CLEVELAND OPERATES ON THE BELIEF THAT FAMILIES SHOULD REMAIN TOGETHER DURING THE TRAUMA OF HOMELESSNESS AND THROUGHOUT THE TRANSITION TO PERMANENT HOUSING. CENTRAL TO OUR MISSION IS HELPING FAMILIES ACHIEVE AND MAINTAIN ECONOMIC STABILITY AND SELF SUFFICIENCY WITHIN A TRAUMA INFORMED, FAMILY CENTERED, AND HOUSING FIRST FRAMEWORK.EACH FAMILY RECEIVES INDIVIDUALIZED STABILITY SERVICES INCLUDING HOUSING ASSISTANCE, EMPLOYMENT COACHING, CHILDCARE SUPPORT, BEHAVIORAL HEALTH AND SUBSTANCE USE REFERRALS, LEGAL AND FINANCIAL RESOURCES, AND EDUCATION ON TENANT RIGHTS AND RESPONSIBILITIES. APPROXIMATELY 90 PERCENT OF FAMILIES ENTER THE PROGRAM WITH LITTLE OR NO INCOME, AND EMPLOYMENT REMAINS A CRITICAL PATHWAY TO LONG TERM STABILITY.FAMILIES RESIDE RENT FREE IN FAMILY PROMISE FACILITIES FOR AN AVERAGE OF 18 WEEKS, DURING WHICH THEY PARTICIPATE IN LIFE SKILLS DEVELOPMENT, JOB TRAINING, FINANCIAL LITERACY, AND CHILDREN'S ENRICHMENT ACTIVITIES. EVERY FAMILY WORKS WITH A CASE MANAGER TO CREATE A TAILORED PLAN ADDRESSING BARRIERS TO HOUSING AND EMPLOYMENT. UPON EXIT, 91 PERCENT OF FAMILIES MOVE TO PERMANENT OR LONG TERM STABLE HOUSING, AND COMMUNITY STABILIZATION CASE MANAGERS FOLLOW THEM FOR AT LEAST ONE YEAR MONTHS. OF THOSE FOLLOWED, 90 PERCENT REMAIN HOUSED, AND 68 PERCENT HAVE INCOME WHEN THEIR CASES CLOSE.THE AGENCY CONTINUES TO STRENGTHEN SERVICES FOR YOUNG PARENTS AGES 18 TO 25, MANY TRANSITIONING FROM FOSTER CARE, AND TO EXPAND PARTNERSHIPS THAT INCREASE ACCESS TO AFFORDABLE HOUSING. STAFF RECEIVE ONGOING TRAINING IN EVIDENCE BASED PRACTICES SUCH AS CRITICAL TIME INTERVENTION, SUPPORTED EMPLOYMENT, PROGRESSIVE ENGAGEMENT, AND THE TRANSITION TO INDEPENDENCE PROGRAM.ALL PROGRAMS AND OPERATIONS ARE GUIDED BY TRAUMA INFORMED PRINCIPLES THAT EMPHASIZE SAFETY, TRUST, COLLABORATION, EMPOWERMENT, AND CULTURAL HUMILITY. OVER 30 CONGREGATIONS, COMMUNITY PARTNERS, AND VOLUNTEERS REMAIN ACTIVE IN SUSTAINING OUR MISSION TO ENSURE EVERY FAMILY HAS A SAFE PLACE TO CALL HOME.

Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate

Legitimacy checks

  1. Is it registered with the IRS? Passed.

    Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  2. Has the IRS revoked its tax-exempt status? Passed.

    Not on the IRS automatic revocation list.

    Source: Automatic revocation of exemption list, Internal Revenue Service, file dated October 13, 2026.

  3. Are donations tax-deductible? Passed.

    On the IRS list of organizations eligible to receive tax-deductible contributions.

    Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.

  4. Is it keeping up with its IRS filings? Passed.

    Most recent return on file covers the year ending December 2024.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  5. How long has it been tax-exempt? Passed.

    Recognized by the IRS since May 1989.

    Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.

  6. Is it in good standing with state regulators? Passed.

    Not on California's list of charities barred from soliciting. Other states are not yet checked.

    Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated October 21, 2026.

Ratings and checks are our reading of public records, using the published method. They are not a statement about anyone's honesty. If you work for this organization, you can send corrections or results, confirm you want gifts through Veridonate, or ask to be removed from giving.