Ronald Mcdonald House Charities of Northeast Ohio Inc
Public records show a registered, tax-exempt organization in good standing.
What it says it does
THE MISSION OF RONALD MCDONALD HOUSE CHARITIES OF NORTHEAST OHIO, INC. IS TO PROVIDE ESSENTIAL SERVICES THAT REMOVE BARRIERS, STRENGTHEN FAMILIES, AND PROMOTE HEALING WHEN CHILDREN NEED HEALTHCARE.
- Income
- $9.3 million
- Spending
- $8.4 million
- Spent on programs
- 76%
- Reserves
- 17.6 months of spending
- Largest source of income
- donations and private grants, 79%
- Employees
- 89
- Volunteers
- 435
- Highest pay
- $244,582, chief executive officer
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Financial health
Strong: 90 out of 100. Higher than 76% of charities in its peer group (health care, $1m to $10m).
Reserves
35 of 35Spendable reserves would cover 17.6 months of spending.
Debt
20 of 20It owes 1% of what it owns.
Living within its means
15 of 15Income exceeded spending by 10% of income.
Income trend
5 of 15Income fell 19% on the year before.
Spending floor
15 of 1576% of spending went to programs and raising each dollar of donations cost 16 cents.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Governance
Strong: 100 out of 100. Higher than 67% of charities in its peer group (health care, $1m to $10m).
Independent board
25 of 2530 of 30 voting board members are independent.
Conflict of interest policy
15 of 15Has a written conflict of interest policy.
Whistleblower policy
8 of 8Has a written whistleblower policy.
Record keeping policy
7 of 7Has a written policy on keeping and destroying records.
Board minutes
5 of 5Keeps minutes of board meetings.
Board sees the tax return
10 of 10Gave the board a copy of this return before filing it.
Pay set independently
5 of 5Sets its chief executive's pay through independent review and comparison.
Independent check of accounts
15 of 15Its accounts were audited by an independent accountant.
No reported misuse
10 of 10Reports no diversion of assets, excess benefits or loans to insiders.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Impact evidence
Describes programs. Its tax return describes what it does but we have found no measurable results in it.
Programs described in its return (6)
- $4.9 million spent. OUR RONALD MCDONALD HOUSE PROGRAMS IN CLEVELAND AND AKRON PROVIDED 1,374 FAMILIES WITH A COMFORTING PLACE TO STAY DURING THEIR CHILD'S MEDICAL JOURNEY, TOTALING 25,185 NIGHTS OF REST. THESE FAMILIES TRAVELED FROM 12 COUNTRIES, 43 U.S. STATES, AND 69 OHIO COUNTIES, KNOWING THEY WOULD BE MET WITH COMPASSION, DIGNITY, AND THE COMFORTS OF HOME. AT FULL CAPACITY, RMHC NEO CAN WELCOME 95 FAMILIES EACH NIGHT BETWEEN THE AKRON AND CLEVELAND HOUSES. FAMILIES FROM OHIO MADE UP 68% OF GUESTS, WITH THE TOP COUNTIES SERVED INCLUDING MAHONING, TRUMBULL, STARK, COLUMBIANA, WAYNE, SUMMIT, CUYAHOGA, AND LORAIN. OUT-OF-STATE AND INTERNATIONAL FAMILIES COMPRISED THE REMAINING 32%. NO FAMILY IS EVER CHARGED TO STAY. WHILE IT COSTS APPROXIMATELY $150 PER NIGHT TO PROVIDE THIS CARE, OUR DONORS COVER THE COST ENSURING THAT FINANCES NEVER STAND IN THE WAY OF HEALING.IN TOTAL, RMHC NEO SERVED 96,307 MEALS ACROSS ALL PROGRAM SITES, SAVING FAMILIES MORE THAN $1.45 MILLION IN FOOD COSTS DURING THEIR CHILD'S HEALTHCARE JOURNEY.- AT THE HOUSES: 50,456 MEALS WERE SERVED IN CLEVELAND AND 21,301 IN AKRON, ALONG WITH 24/7 ACCESS TO GRAB-AND-GO SNACKS, BEVERAGES, AND PANTRY STAPLES.- BEYOND THE HOUSE: 20,485 MEALS WERE SERVED IN FAMILY ROOMS AND 7,545 MEALS WERE DELIVERED TO AKRON CHILDREN'S AND MERCY HEALTH LOCATIONS IN THE MAHONING VALLEY.EACH MEAL PROVIDED IS A TANGIBLE EXPRESSION OF OUR VALUE OF COMPASSION NOURISHING FAMILIES SO THEY CAN BE FULLY PRESENT FOR THEIR CHILD.VOLUNTEERS ARE THE HEART OF RMHC NEO. IN 2024, 435 INDIVIDUAL VOLUNTEERS CONTRIBUTED MORE THAN 29,000 HOURS OF SERVICE VALUED AT OVER $984,000. FROM GREETING GUESTS TO PREPARING MEALS AND OFFERING PET THERAPY VISITS (70 IN TOTAL), OUR VOLUNTEERS EXEMPLIFY COMMITMENT AND RESPECT IN EVERY INTERACTION. THEIR PRESENCE FOSTERS A COMMUNITY OF CARE THAT IS PRICELESS TO THE FAMILIES WE SERVE. OUR ANNUAL VOLUNTEER CELEBRATION WAS HELD AT THE BEAUTIFUL STAN HYWETT HALL AND GARDENS, HONORING MILESTONES AND RECOGNIZING EXTRAORDINARY SERVICE ACROSS ALL PROGRAMS.
- $908,150 spent. OUR FOUR RONALD MCDONALD FAMILY ROOM PROGRAMS LOCATED INSIDE CLEVELAND CLINIC CHILDREN'S, CLEVELAND CLINIC FAIRVIEW, METROHEALTH, AND UH RAINBOW BABIES & CHILDREN'S OFFERED OVER 32,000 VISITS OF COMFORT AND CARE. THESE SPACES PROVIDED FAMILIES WITH A CALM PLACE TO REST AND RECHARGE JUST STEPS FROM THEIR CHILD'S TREATMENT. AMENITIES INCLUDED SNACKS, LAUNDRY AND SHOWER ACCESS, AND OVERNIGHT RESPITE ROOMS. HAPPY WHEELS HOSPITALITY CARTS BROUGHT MOMENTS OF RELIEF DIRECTLY TO THE BEDSIDE, WITH 343 CART VISITS DELIVERING MORE THAN 24,000 THOUGHTFUL ITEMS. FAMILIES USED KITCHENETTES 19,720 TIMES, CONSUMED 20,485 MEALS, COMPLETED 2,520 LOADS OF LAUNDRY, AND TOOK 1,885 SHOWERS.
- $304,604 spent. OUR STAR (SUPPORT, TEACHING, AWARENESS & RESOURCES) PROGRAMS PROVIDED ENRICHING, SUPERVISED CARE TO CHILDREN WHILE THEIR SIBLINGS RECEIVED TREATMENT. IN 2024, 496 FAMILIES REGISTERED 712 CHILDREN FOR ACTIVITIES AT THE CLEVELAND CLINIC CHILDREN'S STAR CENTER AND THE NEW STAR CORNER AT AKRON CHILDREN'S MAHONING VALLEY EMERGENCY DEPARTMENT. TOGETHER, THESE PROGRAMS REACHED 2,845 CHILDREN WITH LESSONS IN NUTRITION, SAFETY, AND HEALTHY HABITS ALWAYS OFFERED WITH COMPASSION AND ENCOURAGEMENT.HAPPY WHEELS CARTS DISTRIBUTED 5,998 TOYS, SNACKS, AND ACTIVITY KITS TO CALM AND DISTRACT YOUNG PATIENTS.
- $177,460 spent. THE RONALD MCDONALD CARE MOBILE, OPERATED IN PARTNERSHIP WITH UH RAINBOW BABIES & CHILDREN'S HOSPITAL, DELIVERED ACCESSIBLE DENTAL CARE TO 373 CHILDREN IN UNDERSERVED COMMUNITIES. AS OUR COMMITMENT TO EQUITY DEEPENS, WE ARE PLEASED THAT IN OCTOBER OF 2025, A NEW MEDICAL FOCUSED CARE MOBILE WILL BEGIN SERVING THE MAHONING VALLEY IN PARTNERSHIP WITH AKRON CHILDREN'S HOSPITAL.
- REDTREEHOUSE.ORG CONTINUED TO BE A LIFELINE FOR FAMILIES NAVIGATING HEALTH OR DISABILITY-RELATED CHALLENGES. IN 2024, 11,682 USERS VISITED THE SITE FOR CURATED RESOURCES, TOOLKITS, AND COMMUNITY-BASED SUPPORTS.WE RELEASED 13 NEW "PARENT PICKS AND "PRO PICKS" RESOURCE BLOGS AUTHORED IN COLLABORATION WITH CAREGIVERS, CHILD LIFE SPECIALISTS, AND HEALTHCARE PROFESSIONALS ON TOPICS RANGING FROM PEDIATRIC MENTAL HEALTH TO NAVIGATING SCHOOL SYSTEMS WITH AN IEP.WE ALSO STRENGTHENED OUR RELATIONSHIP WITH THE UNITE US NETWORK, EXPANDING OUR ABILITY TO CONNECT FAMILIES WITH LOCAL SERVICE PROVIDERS AND TRACK REFERRAL OUTCOMES WITH INTEGRITY AND CARE.
- THE RMHC NEO BOARD OF DIRECTORS, COMMUNITY TRUSTEES, AND COMMITTEE MEMBERS PROVIDE ESSENTIAL GUIDANCE AND GOVERNANCE, HELPING US LEAD WITH INTEGRITY AND REMAIN ACCOUNTABLE TO THE FAMILIES WE SERVE. IN 2024, OUR BOARD OF DIRECTORS WAS COMPRISED OF 30 DEDICATED INDIVIDUALS WHO OFFERED STRATEGIC LEADERSHIP, INCLUDING CHAMPIONING THE ADOPTION OF THE ENTREPRENEURIAL OPERATING SYSTEM (EOS)A PRACTICAL FRAMEWORK THAT HELPS NONPROFITS LIKE RMHC NEO CLARIFY THEIR VISION, STRENGTHEN TEAM ACCOUNTABILITY, AND IMPROVE EXECUTION TO MAXIMIZE IMPACT WITH GREATER FOCUS AND EFFICIENCY. AN ADDITIONAL 24 INDIVIDUALS SERVED AS GREATER CLEVELAND TRUSTEES, AND 11 SERVED ON THE GREATER AKRON/CANTON/MAHONING VALLEY BOARD OF TRUSTEES.NEARLY 100 INDIVIDUALS SUPPORT THE ORGANIZATION THROUGH SERVICE ON THE EMERGING LEADERS GROUP (YOUNG PROFESSIONALS), THE LEGACY COUNCIL (PAST BOARD MEMBERS WHO FULFILLED THEIR TERM COMMITMENTS), THE MCDONALD'S ADVISORY COUNCIL, AND PLANNING COMMITTEES FOR SIGNATURE RMHC NEO FUNDRAISING EVENTS.
Source: Form 990 for the year ending December 31, 2024, filed with the Internal Revenue Service. Rating method 2026.2. How we rate
Legitimacy checks
Is it registered with the IRS? Passed.
Listed in the IRS master file of tax-exempt organizations as a 501(c)(3) charitable organization.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Has the IRS revoked its tax-exempt status? Passed.
Not on the IRS automatic revocation list.
Source: Automatic revocation of exemption list, Internal Revenue Service, file dated November 6, 2026.
Are donations tax-deductible? Passed.
On the IRS list of organizations eligible to receive tax-deductible contributions.
Source: Publication 78 data: organizations eligible for tax-deductible contributions, Internal Revenue Service, file dated October 13, 2026.
Is it keeping up with its IRS filings? Passed.
Most recent return on file covers the year ending December 2024.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
How long has it been tax-exempt? Passed.
Recognized by the IRS since February 1979.
Source: Exempt Organizations Business Master File, Internal Revenue Service, file dated October 13, 2026.
Is it in good standing with state regulators? Passed.
Not on California's list of charities barred from soliciting. Other states are not yet checked.
Source: May Not Operate or Solicit for Charitable Purposes list, California Attorney General, Registry of Charities and Fundraisers, file dated November 4, 2026.
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